HR Officer

Overview

Manage HR programs and support staff development in the WCO-Bangladesh.

You have:

• University degree in human resources management, public or business administration, law or other relevant social sciences.
• At least two years' experience in human resources management in an international organization.
• Master's degree in human resources management, public or business administration, law or other relevant fields.
• Experience in supporting grant project and portfolio teams and professionals.
• Experience working in performance management, staff development and staff entitlements within the UN system.
• Expert knowledge of English.

Contract

This is a P-2 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 2 years of experience, depending on education.

Salary

The salary for this job should be between 81,648 USD and 110,898 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

OBJECTIVES OF THE PROGRAMME

The objective of the Programme is to deliver WHO core functions at the country level, with particular focus of the Organization's directing and coordinating role for international work. Within this framework, activities include support to the Government in the formulation, implementation and evaluation of national health policies, strategies and plans, and development and management of WHO technical cooperation programmes at the country level. The immediate objective of the unit is to manage the HR programme for WCO-Bangladesh. This would include providing training and monitoring staff performance management and staff learning and development, carrying out recruitments and other staffing and HR actions by liaising with the concerned authorities in the Regional Office as well as GSC, managing recruitment and contracts of individual Consultants, SSA and outsourced (third-party) personnel, and performing all other tasks required for human resource in the Country Office.

DESCRIPTION OF DUTIES

Specific duties to be carried out by the incumbent are as follows:

1. Support in performance management and staff development:

- Monitor, facilitate and follow up on the compliance of the performance appraisals for measuring against the KPIs and reporting.

- Problem solving on related matters as required.

- Prepare appropriate reports to management.

- Monitor status of the training implementation plan and provide feedback to recommend actions as needed.

2. Recruitment:

- Support in writing effective position descriptions as per directions.

- Assist in organizing short-term recruitment processes including creation of positions, classification, review of vacancy notices, screening of candidate CVs, tests, interviews and drafting selection reports.

- Interface with the Human Resources Management (HRM), Planning Unit (PPC) and Budget Units at WHO-SEARO and Global Service Centre as needed to follow up on recruitment and contract renewals in a timely manner.

- Coordinate induction training for staff by the key Units in the Office including Management Unit.

3. Contracts:

- Management and entitlements: keep track of the contract status of all staff; alert managers to required decisions and follow-up as needed.

- Facilitate all actions related to contract management such as appointments, confirmations, extensions, separations and management of entitlements with Personnel and HR Units in WHO-SEARO and the Global Service Centre, technical units and others as required.

- Prepare regular and periodic HR reports for management decisions and monitor actions taken.

- Assist in planning, drafting ToRs and recruitment of personnel for SSA and Consultant contracts as required.

- Assist in preparing and implementation of policy changes, as required, for such non-staff contracts.

- Support procurement and relevant technical units in the preparation and management of service procurements related to HR outsourcing (third-party personnel).

- Monitoring and reporting on SSA, third party personnel and Consultant contracts.

4. General HR Admin:

- Provide back-up for the Operations Specialist, as needed.

- Draft HR related communications, status reports, updates, position descriptions, terms of references, organogram updates, memos for the HR Unit in WCO.

5. Support the WHO Head of Country Office in respect to human resources and workforce planning and lead the day-to-day functioning of the HR unit ensuring that the HR team functions transparently, efficiently and effectively.

6. Provide guidance to staff on the interpretation and application of HR policies, regulations and rules and entitlements, and respond to routine HR-related queries.

7. Any other tasked assigned by the supervisor.

REQUIRED QUALIFICATIONS

Education

Essential: University degree in human resources management, public or business administration, law or other relevant social sciences.

Desirable: Master's degree in human resources management, public or business administration, law or other relevant fields.

Experience

Essential: At least two years' experience in human resources management in international organization.

Desirable:

- Experience in supporting grant project and portfolio teams and professionals.

- Some experience working in the areas of performance management, staff development and staff entitlements within the UN system.

Skills

Ability to lead a team dealing with HR management and liaise with all Units in an Office. Good knowledge and understanding of Human Resource policies and practices particularly in the area of recruitment and selection, performance management, staff development and HR contract/entitlements administration, preferably within WHO or UN system context.

WHO Competencies

Teamwork.

Respecting and promoting individual and cultural differences.

Communication

Producing results

Ensuring the effective use of resources

Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 56,046 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 1943 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• Staff members who have been separated as a result of the 2025 Prioritization and Realignment Process will be given special consideration in accordance with the applicable regulatory framework

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.

• Staff members in other duty stations are encouraged to apply.

• WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

• Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to reasonableaccommodation@who.int with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request.

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to a fixed-term position in the International Professional category (Grades P1-D2) are eligible for Geographical Mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected].

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• For information on WHO's operations please visit: http://www.who.int.

• *For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.

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Potential interview questions