HR Coordinator Sudan Port Sudan Country office- Nationals Only
Support NRC HR department in compliance with policies.
Overview
Support NRC HR department in compliance with policies.
You have:
- Minimum of 5 years of relevant work experience in Human Resources.
- Fluency in English and Arabic, both written and verbal.
- Bachelor's degree or higher.
- Experience of working in HR in the NGO sector.
- Experience of working as HR Coordinator in Sudan and supporting teams in different geographical areas.
- Knowledge of the relevant laws and statutory requirements in Sudan.
- Strong organisational and team building skills.
- Experience of conflict resolution.
- Competent in the use of Microsoft Word/Excel/Outlook and in using HR software.
Contract
This is a Professional contract (NRC) contract. More about Professional contract (NRC) contracts.
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
The purpose of the HR Coordinator is to support the NRC Human Resources department in ensuring implementation and compliance with NRC policies and procedures in all of NRC Sudan. Technical Supervision and support ensuring compliance to HR procedures across all NRC Sudan operations. This role includes significant travel to Darfur,Kordofan, Nile Area. applicants must be willing and able to travel to these locations' minimum twice per year to each Area Office.
Qualifications
Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies:
- Experience from working as a HR Coordinator in a humanitarian/recovery context
- Previous experience from working in complex and volatile contexts
- Documented results related to the position’s responsibilities
- Knowledge about own leadership skills/profile
- Fluency in English and Arabic, both written and verbal
Context/ Specific skills, knowledge, and experience:
- Bachelor’s degree or higher
- Minimum of 5 years of relevant work experience in Human Resources
- Knowledge of the relevant laws and statutory requirements in Sudan
- Experience of working as HR Coordinator in Sudan and supporting teams in different geographical areas
- Experience of working in HR in the NGO sector
- Experience of conflict resolution
- Strong organisational and team building skills
- Competent in the use of Microsoft Word/Excel/Outlook and in using HR software
Behavioural competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
- Managing resources to optimise results
- Managing performance and development
- Analysing
- Handling insecure environments
- Empowering and building trust
Responsibilities
Generic responsibilities:
- Implement NRC systems and procedures across all NRC Sudan offices.
- Ensure adherence to NRC policies, handbooks, guidelines, and donor requirements
- Prepare and submit reports and analysis
- Ensure proper filing of all HR documents
- Support line managers in procedures and required HR team trainings
- Line Management of Country Office HR team
- Ensure development and implementation of administrative systems and procedures
- Ensure adherence to NRC policies and the national labour law in all processes and procedures
- Advise in personnel conflicts/processes when relevant
- Coordinate staff recruitment and exits, introductions, training, staff benefits schemes etc.
- Coordinate with relevant partners, suppliers, authorities, lawyers etc
- Actively promote PSEA (Protection from Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.
Specific responsibilities
- Ensure timely implementation of HR activities and dissemination of HR SOPs and policies throughout all Sudan operations, advising HR staff, line managers and other staff when required
- Ensure that onboarding, induction, performance management and exit procedures are implemented for all staff in NRC Sudan operations
- Advise and support line managers and staff with personnel queries in line with NRC SOP’s and HR policies
- Follow up on disciplinary measures/meetings, conflict management; participate in fact findings as required
- Ensure accurate and timely data is maintained in all NRC files in the Sudan 365 filing tree, promote a culture of data protection throughout NRC Sudan operations
- Ensure implementation of recruitment processes through advertisement, workforce planning, pro-active sourcing, selection, and job offers throughout NRC Sudan operations
- Prepare HR and recruitment reports as required and HR Indicators.
- Management of HR Technical Officer (CO – Port Sudan Staff) , HR Officers and HR Assistant, ensuring accountability to their tasks, support and follow up and capacity building
- Follow up and with line managers and staff on performance management and NRC’s performance management system
- Review and update HR policies and Standard Operating Procedures when required
- Ensure an appropriate implementation of NRC’s Duty of care policy.
- Complete spot check on all Area and CO payroll throughout the year
- Liaise with NRC Lawyers on all related legal matters with relevance to the national Labour and Social Insurance and Income Tax Laws
- Conduct regular field visits to support and guide field HR staff and Line Managers on all related operational HR matters
Potential interview questions
| Can you describe a time when you had to resolve a conflict within your team? | This question assesses your conflict resolution skills and your ability to manage team dynamics. | Provide a concrete example and explain the steps you took to resolve the issue. |
| How have you ensured compliance with HR policies in a previous role? | The interviewer wants to know your approach to policy adherence and problem-solving. | Pro members can see the explanation. |