HR Assistant (Internal Candidate Only)

This opening expired 1 month ago.

UNOPS - United Nations Office for Project Services

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Application deadline 1 month ago: Wednesday 10 Aug 2022 at 23:59 UTC

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This is a LICA-4 contract. This kind of contract is known as Local Individual Contractor Agreements. It is normally only for nationals. It's an external contract. It usually requires 4 years of experience, depending on education. More about LICA-4 contracts.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.


With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information - BSSC

The UNOPS Bangkok Shared Service Centre (BSSC) is a Shared Services Centre (SSC) unit established for the purpose of providing internal, global, cost-effective transactional services which enhance the operational capacity of UNOPS and standardize systems and procedures. The BSSC, among other functions, carries out high-quality transactional services within the area of personnel contract administration and payroll.

For young professionals, a job within UNOPS BSSC offers the opportunity to enter the United Nations system via crucial back office service delivery in an engaging and development-focused work environment as part of a dynamic and effective UN entity. BSSC jobs offer a platform of learning and exposure to UNOPS' operations and the greater UN system.

Background Information - Job-specific

Under the guidance and supervision of the HR Senior Officer, the HR Assistant provides support within HR services, ensuring high quality of work, accurate, timely and properly recorded/documented service delivery. The work area is within contract administration, Benefits & Entitlements for Individual Contractual Agreements (ICAs).

The HR Assistant promotes a client-oriented and consistent with rules and regulations approach in the Unit. He/She works in close collaboration with operations personnel in the field offices and with UNOPS HQ personnel to exchange information and ensure consistent service delivery.

Functional Responsibilities

Summary of Key Functions 1. Assist HR Senior Officer in overseeing the day-to-day operations of ICA Administration (with a focus on either UNOPS or Partner Personnel) 2. Support the efficient administration of contracts, benefits and entitlements for UNOPS and Partner ICAs 3. Support in implementation of HR procedures 4. Support in the facilitation of knowledge building and knowledge sharing

1.Assist HR Senior Officer in overseeing the day-to-day operation of ICA Administration (with a focus on either UNOPS or Partner Personnel) - Monitor status of daily operations to ensure efficient ICA administration and report to HR Senior Officer or office management, as necessary - Monitor communications and shared inboxes, highlighting recurring issues/problems to the supervisor - Support HR Senior Officer in ad hoc HR admin campaigns and clean-up exercises - Support management of record maintenance, relevant data tracking and statistical summaries

  1. Support the efficient administration of contracts, benefits and entitlements for UNOPS and Partner ICAs - Perform a variety of routine tasks and duties related to HR, contract creation and issuance, supplier registration, processing COPs, Medical Insurance enrollment, UNC applications, Tax Attestations, Certificate of Services, updating HR data, etc.

- Monitor and track ICA Admin Team transactions to ensure timely, consistent and equitable provision of services to UNOPS and Partners - Collection, verification and follow-up on required HR documentation related to benefits, entitlements and contracts - Review of HR documents and HR data entries for completeness and accuracy for audit purposes - Assist and support in management of HR data quality both in and outside the UNOPS ERP system

  1. Support in implementation of HR procedures - Full compliance of HR processes and records with UNOPS and Partner rulesets, regulations, policies and strategies

- Input to the content of internal Standard Operating Procedures (SOPs) on ICA administration in consultation with the direct supervisor and office management - Support to HR Senior Officer on implementation and monitoring of various HR initiatives

4.Support in the facilitation of knowledge building and knowledge sharing - Participation in the trainings for the operations and implementation of HR-related projects - Effective communication with other HR focal points within day-to-day operations to support successful provision of BSSC’s services - Liaise with related parties on issues related to payroll payments, benefits and entitlements - Contribute to knowledge networks and communities of practice, as appropriate


Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

Education: - Completion of Secondary education is required. First University Degree in Human Resources Management, Business Administration, Public Administration, or equivalent disciplines is desirable and may substitute for some of the required years of experience. - Knowledge of UN policies, procedures and practices highly desirable


  • Minimum of four years of relevant experience in an international and/or national organization in providing HR advisory, recruitment, and/or HR-generalist services.
  • Some experience in UN system organizations is desirable
  • Proficiency in computers and office software packages (MS Office) and experience in handling of web-based management systems is required.
  • Experience in use of HR information systems, Enterprise systems is desirable.

Language Requirements: - Full knowledge of the working language is essential (English). - Knowledge of another official UNOPS language is an asset.

Contract type, level and duration

Contract type: Local Individual Contractor Agreement Contract level: LICA-4 Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.

For more details about the ICA contractual modality, please follow this link:

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Added 2 months ago - Updated 2 months ago - Source: