HR Assistant (Employee Benefits)

Contract

This is a G-5 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be more than 7,418 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: Please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location.

This post is a limited-term fixed-term post.

1. Organizational Context

a. Organizational Setting

The post is located in the Human Resources Operations Service, Human Resources Management Department. It is assigned to the work unit that administers benefits and entitlements, and manages time and absences, ensuring the delivery of efficient services within a culture of customer orientation.

b. Purpose Statement

The HR Assistant (Employee Benefits) processes staff requests for benefits and entitlements, and manages time and attendance, ensuring compliance with WIPO regulatory framework. S/he responds to queries from staff on their benefits and entitlements and on the applicable rules. S/he identifies issues and contributes to the enhancement of enterprise systems and IT tools related to the administration of benefits and entitlements, to increase efficiency, simplify processes and provide a positive overall employee experience.

c. Reporting Lines

The incumbent works under the supervision of the Senior Policy and Employee Benefits Specialist and/or the Employee Benefits Officer and/or another HR Assistant.

d. Work Relations

The incumbent works in close collaboration with other support staff in the HR Operations Service.

2. Duties and Responsibilities

The incumbent will perform the following principal duties:

a. Process a wide range of benefits and entitlements (including dependency allowances, education grant, home leave, rental subsidy, etc.), ensuring consistency of approach and compliance with WIPO regulatory framework (notably the Staff Regulations and Rules and the HR Manual).

b. Monitor time and attendance, in particular sick leave, and process the required administrative transactions regarding all types of leave (sick, annual, parental, special, etc.) and absences, as well as overtime, in accordance with WIPO regulatory framework.

c. Respond to written and verbal queries from staff on their benefits and entitlements, time and attendance issues, and flexible working arrangements. Provide information on the applicable rules, policies, procedures and self-service processes, promoting a client service culture.

d. Prepare customized work certificates for employees upon request.

e. Regularly review, clean and validate data. Collect data, generate reports using the Organization's IT tools, and provide analysis and data-driven insight.

f. Identify issues with, and contribute to maximizing the use of, enterprise systems and IT tools, in order to increase efficiency and simplify processes and workflows related to the administration of benefits and entitlements. Participate in the review, evaluation and enhancement of such systems and tools. Suggest potential improvements and new functionalities.

g. Perform other related duties as required.

3. Requirements

Education (Essential)

Graduate of a secondary, technical or vocational school.

Education (Desirable)

A university degree or other qualifications in human resources management or another relevant field.

Experience (Essential)

At least five years of relevant work experience in human resources management or a related field.

Experience in the administration of benefits and entitlements.

Customer service experience.

Experience working with an ERP system.

Experience (Desirable)

Relevant experience in an organization applying the UN common system of salaries and allowances, or another international organization.

Language (Essential)

Excellent written and spoken knowledge of English and good knowledge of French.

Job Related Competencies (Essential)

Client orientation.

Tact and discretion.

Ability to communicate effectively and to present arguments clearly and logically in writing and orally.

Analytical and problem-solving skills.

Accuracy and attention to detail.

Highly computer literate. Very good command of Office suite applications (Word, Excel, Outlook, PowerPoint) and related business and communications tools.

Numeric skills and ability to carry out quantitative analysis based on extensive data.

Excellent organizational and time management skills with the ability to work under pressure and respect deadlines.

Excellent interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity.

Job Related Competencies (Desirable)

Knowledge of the UN common system of salaries and allowances.

Knowledge of HCM (Workday, Oracle, Success Factors etc.) and Case Management Applications (Service Now, Salesforce etc.).

4. Organizational Competencies

1. Communicating effectively.

2. Showing team spirit.

3. Demonstrating integrity.

4. Valuing diversity.

5. Producing results.

6. Showing service orientation.

7. Seeing the big picture.

8. Seeking change and innovation.

9. Developing yourself and others.

5. Information

Mobility: WIPO staff members are international civil servants subject to the authority of the Director General and may be assigned to any activities of the Organization. Accordingly, the selected candidate may be required to move from time to time to new functions.

Annual salary (Net of tax): 78,737 CHF

Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.

Additional Information

* Initial fixed-term appointment of one year, renewable subject to satisfactory performance and other applicable conditions. The selected candidate's appointment will be subject to an overall term of five years in this position, with no possibility of renewal beyond that term. S/he may, however, apply and be considered for other positions at WIPO.

This is not applicable to WIPO staff members on fixed-term, continuing or permanent appointments, who were recruited following a competition under Staff Regulation 4.10 (“Appointment Boards”).

Dependency allowances

7,939 CHF per year for dependent spouse; 6,398 CHF per year for each dependent child.

Language allowance

Arabic, Chinese, English, French, German, Japanese, Korean, Portuguese, Russian and Spanish: 4,788 CHF per year for two of these languages, and 3,192 CHF per year for one of them. The allowance is not payable for the mother tongue or the main working language of the staff member. The grant of this allowance is subject to examination.

General Service posts are generally subject to local recruitment. Staff in the General Service category is recruited in the host country or within reasonable commuting distance of the Headquarters.

This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.5.

Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions.

The Organization reserves the right to make an appointment at a grade lower than that advertised.

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By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.

In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually.

Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references.

Additional background checks may be required.