HR/Administration Volunteer
Support HR and Admin functions at the IRC Arua office
Overview
Support HR and Admin functions at the IRC Arua office
You have:
- A bachelor’s degree in human resource management, Public Administration or related field.
- 1 year of relevant professional experience in Human Resources.
- Ability to work under pressure and manage multiple priorities.
- Knack for detail.
- Able to communicate effectively.
- Strong computer skills especially in MS Excel and Word.
- Strong knowledge and experience of HRISs, and ideally in supporting others to use HRIS.
- Ability to analyze and interpret numerical data and processes.
- Ability to maintain the highest degree of discretion and confidentiality of HR information.
- Willingness and ability to work within a multi-site, international organization.
- Excellent written and verbal communication skills.
- Excellent Microsoft Office packages - Word, Excel, and Outlook.
- A team builder with excellent people skills; must be culturally sensitive.
Work Arrangement:
Job Description
Organization Background
The International Rescue Committee (IRC) is one of the world's leading crisis response agencies, providing life-saving assistance and supporting recovery and reconstruction for people affected by war and natural disasters. Active in public health, education, livelihoods, women's empowerment, youth development, and protection and promotion of rights, IRC assists people from harm to home.
The IRC has been working in Uganda since 1998 supporting refugees, vulnerable host communities and various institutions in the country notably the government, community-based organizations, civil society, and the private sector. Currently, the IRC in Uganda has a presence across six sub-regions and six refugee settlements, implementing programming in the sectors of health, protection, and rule of law (PRoL), women’s protection and empowerment (WPE), economic recovery and development (ERD), education and livelihoods. IRC Uganda also implements cross-cutting programming focused on systems strengthening and accountability to affected persons. As part of IRC Uganda’s strategic ambitions, the IRC works closely with local actors, including civil society organizations, local non-governmental organizations, local and national governments, among others, to strengthen their capacity and with intentions of transferring more resources for locally led implementation and support to our clients.
Scope of Work
Reporting to the HR and Admin Officer, the HR/Admin Volunteer is responsible for providing support for day-to-day administrative requirements, functions, and general office management of the IRC Arua office.
Duties and Responsibilities
• Ensure appropriate distribution of information, including e-filing applications and sending HR communications.
• Maintain an organized recruitment database, update the recruitment status report bi-weekly, and send weekly updates to your supervisor.
• Support the HR and Admin Officer during onboarding, ensuring all paperwork is completed correctly and shared with responsible staff.
• Prepare and track offer letters and employment contracts.
• Maintain accurate and up-to-date personnel records for all employees.
• Ensure all staff and eligible dependents are registered for medical insurance, monitor coverage, and resolve any issues with the health service provider.
• Assist with tracking staff medical cards, IDs, and CUG.
• Prepare invoices and payment request vouchers for Accommodation.
• Assist in organizing staff training sessions, workshops, and activities.
• Receive office guests and make necessary arrangements in coordination with the HR & Admin Officer.
• Ensure regular cleaning of guest houses.
• Maintain records for all correspondences and ensure office supplies are available.
• Manage office stationery, ensuring supplies are available for daily use.
• Work with supervisors to ensure exit interviews are conducted and data is captured in the online exit survey.
• Share accommodation tracking sheets with the HR & Admin Officer.
• Prepare weekly activity reports and share with the HR & Admin Officer.
• Perform any other official duties as assigned by the supervisor.
Qualifications
• A bachelor’s degree in human resource management, Public Administration or related field.
• 1 year of relevant professional experience in Human Resources.
• Ability to work under pressure and manage multiple priorities.
• Knack for detail.
• Able to communicate effectively.
• Strong computer skills especially in MS excel and word.
• Strong knowledge and experience of HRISs, and ideally in supporting others to use HRIS.
• Ability to analyze and interpret numerical data and processes.
• Ability to maintain the highest degree of discretion and confidentiality of HR information.
• Ability to use judgement to determine when to deal with a query to conclusion or when to pass to another member of the team.
• Organized and methodical and with good attention to detail.
• Willingness and ability to work within a multi-site, international organization.
• Customer focused with good interpersonal skills.
• Ability to work on own initiative with limited supervision.
• Ability to deal with ambiguity and work towards a resolution.
• Excellent written and verbal communication skills.
• Excellent Microsoft Office packages - Word, Excel, and Outlook.
• A team builder with excellent people skills; must be culturally sensitive.
Please note: Deadline for receiving applications is 14th August 2024.
Professional Standards
IRC workers must adhere to the values and principles outlined in the IRC Way - Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Gender Equality & Equal Opportunity
IRC is an Equal Opportunity Employer and we value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request reasonable accommodation.
Potential interview questions
| Can you describe a time when you had to manage multiple priorities? | The interviewer wants to assess your ability to handle pressure and prioritize tasks effectively. | Provide a specific example of how you successfully managed competing deadlines. |
| How do you ensure confidentiality in your work? | This question aims to understand your approach to sensitive information management. | Pro members can see the explanation. |
| What experience do you have with human resources information systems? | Pro members can see the explanation. | Pro members can see the explanation. |
| Give an example of a time when you improved a process or system in HR administration. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle difficult conversations with employees? | Pro members can see the explanation. | Pro members can see the explanation. |