Housing & Logistics Intern (Fall 2024)

Assist with housing support and logistics for refugees.

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IRC - The International Rescue Committee

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Overview

Assist with housing support and logistics for refugees.

You have:

  • Organized and detail-oriented.
  • Relationship building, diplomacy, and networking skills.
  • Experience with renting, moving, paying bills, and operating household appliances.
  • Ability to work independently and as a part of a team.
  • Willingness to transport clients, reliable vehicle, driver’s license, and insurance.
  • Comfortable with Microsoft Office applications and willingness to learn new software for data entry.
  • English fluency, spoken and written is required, proficiency in languages spoken by client groups is desired (Dari, Pashto, Spanish, Arabic, Swahili, Kinyarwanda).

Learning Objectives:

- The housing & logistics intern will develop skills in problem solving, client services, intercultural social work, and housing logistics navigation - The housing & logistics intern will gain US resettlement agency experience in assessing program needs - The housing & logistics intern will acquire knowledge of programs and public benefits available to humanitarian immigrants

Responsibilities:

· Assist in research and development of client facing housing education materials

· Provide follow up housing support to clients, facilitate communication and education about housing as needed

· Help to establish partnerships with property owners and managers, building strong working relationships with the goal of increasing access to housing for refugee families

· Identify potential partner organizations that can support a positive resettlement experience

· Assist with various activities such as housing orientations, housing searches and applications, lease signings, and other client-facing services

· Assist with home set up and furniture delivery

· Participation in team and staff meetings

· Data entry and data tracking

Qualifications - · Organized and detail-oriented - · Relationship building, diplomacy, and networking skills - · Experience with renting, moving, paying bills, and operating household appliances - · Ability to work independently and as a part of a team - · Willingness to transport clients, reliable vehicle, driver’s license, and insurance - · Comfortable with Microsoft Office applications and willingness to learn to use new software for data entry - · English fluency, spoken and written is required, proficiency in language(s) spoken by client groups is desired (especially Dari, Pashto, Spanish, Arabic, Swahili, and/or Kinyarwanda)

This position is unpaid and reports to the Housing & Logistics Coordinator.

*The IRC and IRC workers must adhere to the values and principles outlines in the IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

Potential interview questions

Can you describe a time you successfully solved a problem for a client? This question aims to assess your problem-solving skills in a real-world scenario. Provide a clear example with a focus on the actions you took and the outcomes achieved.
How do you build relationships with clients from diverse backgrounds? The interviewer wants to understand your interpersonal and communication skills. Pro members can see the explanation.
What experience do you have with housing logistics or support? Pro members can see the explanation. Pro members can see the explanation.
Describe a time you had to work independently on a project. How did you approach it? Pro members can see the explanation. Pro members can see the explanation.
What software or tools have you used for data entry and tracking? Pro members can see the explanation. Pro members can see the explanation.
What approach do you take when dealing with challenging situations in client services? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: rescue.org