Housing Coordinator

The housing coordinator is responsible for securing housing for new refugee arrivals, overseeing related intern and volunteer recruitment and training, in-kind donations and procurement, and some community outreach. The coordinator is part of the resettlement team but works across all programs to support office activities and goals by recruiting quality interns, creating new volunteer opportunities, and pursuing new community partnerships. The program coordinator plans and implements programming, supervises staff and volunteers, ensures program goals are met and satisfies compliance and reporting responsibilities for the assigned portfolio.

Reports to: Program Manager, Resettlement

CORE RESPONSIBILITES:

New Arrival Housing Coordination (approximately 60%)

- Research and secure appropriate and affordable housing for refugees prior to their arrival in the U.S. in accordance with IRC housing requirements. Serve as the primary point of contact for rental management companies and related partner organizations. - Manage housing set-up for refugees, including procurement of furniture and household goods, delivery and set up coordination, utility set-up and required safety inspections. - Cultivate and manage partnerships with community organizations and individual volunteers to support housing set-ups. - Maintain an inventory in limited on-site and off-site storage: plan and place purchase orders, researching vendors for best values and maintaining documentation of procurement. - Work in coordination with the resettlement team for scheduling and attending lease signing appointments, submitting work order requests, conducting home visits, and other tasks as needed and assigned.

In-Kind Donation Management and Procurement (approximately 20%)

- Streamline the collection of in-kind goods and distribution, in collaboration with the direct service team and to meet specific program requirements and targets. - Maintain a database of received in-kind goods and issue tax-receipts when requested. - Manage the on-site resettlement shop and storage to meet the changing needs of clients and IRC programs.

Supervision, Outreach and Other (approximately 20%)

- May represent IRC at local meetings, seminars, forums, and other community outreach opportunities. - Conduct outreach, networking activities, and other advertising to recruit and educate potential donors, volunteers and partners. - Coordinate administrative functions and maintenance for IRC vehicles. - Manage housing specialists, housing interns, and volunteer team supporting housing and logistics activities - Assist with other duties as assigned.

REQUIREMENTS:

- Bachelor’s degree from an accredited university or college preferred. - Minimum two years of experience implementing domestic refugee resettlement or related programs. - Experience supervising, supporting, and training staff, interns and volunteers preferred - Experience in program management and responsibility for budget management preferred - Demonstrated ability and interest to cultivate partnerships with community organizations to meet mutual goals. - Demonstrated ability to manage complex logistics involving multiple stakeholders within a limited timeframe. - Strong self-starter and initiative: demonstrated ability to lead new projects and develop new partnerships on behalf of the organization. - Excellent organizational, time management and project management skills. - Outstanding communication, presentation and interpersonal skills. Social media or website management experience a plus. - Strong computer skills. Proficiency in MS Word, Excel, Outlook, and web-based databases and applications required. Experience with SalesForce a plus. - Fluency in English required. Fluency in a second language (Arabic, Burmese, Farsi, French, Nepali, Spanish, Swahili) a plus. - Ability to work some evening and weekend hours for special events and trainings. - Valid driver’s license, reliable access to a vehicle with current insurance, and the ability to travel regularly throughout Baltimore service delivery area.

Working Environment:

- A combination of standard office environment and ‘field’ time in and around the service delivery area to perform the above outlined responsibilities. - Ability to regularly carry and move supplies required - May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirement.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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Qualifications Update