Housing and Logistics Specialist
Support refugees in securing housing and navigating services.
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Overview
Support refugees in securing housing and navigating services.
You have:
- Undergraduate degree preferred, or relevant lived experience.
- A minimum of 1 year work experience with similar populations in the human services field is ideal.
- Fluency in English, both spoken and written, is required.
- Demonstrated success working and communicating effectively in a multi-cultural environment.
- Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
- Ability to set and maintain healthy professional boundaries with clients.
- Proven ability to contribute both independently and as a key team member.
- Commitment to promoting participation, self-reliance, sustainability, equity and human dignity.
- Capacity to respond to adversity with empathy, compassion, and a solution-oriented mindset.
- Proficient in Microsoft Office applications (Word, Excel, Outlook), internet applications and relational database use. Familiarity with the Efforts to Outcomes (ETO) database is a plus.
- Valid driver’s license, reliable vehicle with current insurance, and the ability to travel frequently throughout the service delivery area.
- Ability to work flexible hours, including nights and weekends, as needed.
- Ability to safely lift 50 lbs.
Major Responsibilities:
Responsibilities include, but are not limited to:
- Work with clients to understand their housing needs and to explain IRC provided R&P housing services. - Identify and secure safe, sanitary, and affordable housing for newly arriving refugees in compliance with established program requirements. - Conduct ongoing outreach to current and potential landlords and property managers, building strong working relationships with the goal of increasing access to housing for refugee families and to coordinate client home repair requests as needed. Collaborate effectively with coworkers and partner organizations to support a positive resettlement experience. - Coordinate with Operations team to monitor housing inventory and ensure necessary supplies are available for new arrivals. - Serve as a liaison between the Housing and the Operations Teams - Coordinate logistics of housing set-ups including arranging utility hook-ups, facilitating lease signings and renewals, arranging payments, and conducting home safety inspections. - Move clients into their new home and provide orientation to ensure clients understand how to successfully navigate their new home. Provide follow up support and facilitate communication with landlords as needed. - Satisfy recordkeeping requirements. - Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area. - May train and lead the activities of support staff, volunteers, and interns. - Other duties as assigned.
JOB REQUIREMENTS:
- Undergraduate degree preferred, or relevant lived experience. - A minimum of 1 year work experience with similar populations in the human services field is ideal. - Fluency in English, both spoken and written, is required. - Demonstrated success working and communicating effectively in a multi-cultural environment. - Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively. - Ability to set and maintain healthy professional boundaries with clients. - Proven ability to contribute both independently and as a key team member. - Commitment to promoting participation, self-reliance, sustainability, equity and human dignity. - Capacity to respond to adversity with empathy, compassion, and a solution-oriented mindset. - Proficient in Microsoft Office applications (Word, Excel, Outlook), internet applications and relational database use. Familiarity with the Efforts to Outcomes (ETO) database is a plus. - Valid driver’s license, reliable vehicle with current insurance, and the ability to travel frequently throughout the service delivery area. - Ability to work flexible hours, including nights and weekends, as needed. - Ability to safely lift 50 lbs.
WORK ENVIRONMENT
- Work is conducted in a standard office work environment with considerable time spent in the community, primarily in neighborhoods where clients live and work. - This role entails periodic travel in and around the Denver metro area to attend meetings, carry out the responsibilities outlined above, and represent the IRC with donors, partners, and vendors. - Hours outside of typical office hours, including weekends and evenings, are occasionally required.
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.
In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12-month time period.
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Qualifications
Potential interview questions
| Can you provide an example of a time when you had to advocate for a client in a challenging situation? | This question assesses your advocacy skills and ability to work under pressure. | Share a specific situation where you successfully represented a client's needs. |
| Describe a scenario where you had to manage multiple tasks at once. How did you prioritize? | The interviewer wants to understand your organizational and prioritization skills. | Pro members can see the explanation. |
| How have you approached building relationships with landlords or community partners? | Pro members can see the explanation. | Pro members can see the explanation. |
| What techniques do you use to ensure effective communication with diverse populations? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you handled a client's difficult behavior? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 2 years ago
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Updated 1 year ago
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Source:
rescue.org
