Hospital Friendly to Safety of Patients

Purpose of consultancy

Support for the implementation of the WHO initiative "Hospital Friendly to Safety of Patients” in a group of 15 pilot health establishments (13 public hospitals and 02 private clinics).

Background

The Ministry of Health launched in November 2019 and in collaboration with the World Health Organization, a program for patient safety following the initiative “The Patient Safety Friendly Hospital Initiative ". This initiative institutionalizes a patient safety program at the operational level.

The work has been initiated through the identification of a number of public and private hospitals from different geographic areas in Tunisia. These selected hospitals were continuously provided with technical support and orientation on how to institutionalize patient safety systems based on the WHO-recommended standards and criteria. The work has initially enrolled 6 hospitals and the further expanded to 15 hospitals. In this context, the MOH is requesting WHO support to hire 3 national consultants that will provide assistance and guidance on how to ensure effective implementation of the proposed improvement programmes.

Work to be performed

Output 1: Training and orientation material in relation to the related patient safety standards and tools

Task 1.1: Develop a Conduct training needs assessment survey on PS standards and tools applicable for hospital settings in Tunisia

Task 1.2 Participate in the preparation of a training package on the PSFHI standards and related tools.

Task 1.3 Facilitate workshops on the proposed PSFHI standards with a focus on the identified priority gaps.

Deliverables

• TNA survey tool

• Survey results report

• PSFHI orientation and guidance training material

Output 2: Assistance for operational teams in the assessment and implementation of improvement interventions

Task 2.1: Conduct supervision for the operational teams and assist in the development of self-assessment and improvement plan of action.

Task 2.2: Assist the operational teams for the selection of key indicators for monitoring and evaluation

Deliverables

· Supervision visit reports

· Plan of action for self-assessment and improvement

Final consultancy report

The deliverables

· The methodology of the self-assessment in the establishment

· The report of the self-assessment conducted in the establishment.

· Action plan developed.

· Monitoring and evaluation tool per establishment

· Attendance sheet for people met on site.

· Intermediate reports with the synthesis of the activity implemented the reports of visits.

· The final mission reports.

Educational

Essential: University degree in medicine or related fields pharmacy with good knowledge of WHO programmes for patient safety and quality, especially the WHO Patient Safety Friendly Hospital Framework third edition.

Experience

Essential: At least 5 years of professional experience in health care management, patient safety, and quality of care

• Experience in the implementation of patient safety standards and tools by reference to the “Friendly Hospital of Patient Safety” and of the evaluation methodology.

• Experience in the use of patient safety and quality improvement tools including the monitoring and evaluation of improvement programmes

Languages

Essential: Experience in the English language

Desirable: knowledge of the French language

Location

The Consultant is expected to perform her/his work in Tunisia, especially in Tunis and other governorates.

Travel

All travel arrangements will be made by WHO – WHO will not be responsible for tickets purchased by the Consultant without the express, prior authorization of WHO. While on mission under the terms of this consultancy, the Consultant will receive a subsistence allowance.

Medical

The selected Consultant will be expected to provide a medical certificate of fitness for work.

Remuneration and Expected duration of the contract (Maximum contract duration is 11 months per calendar year)

· Remuneration: National level of NO-C

· Expected duration of the contract: 40 days, starting from 15 July 2023

WHO Competencies

Enhanced WHO Global Competency Model: https://www.who.int/employment/WHO_competencies_EN.pdf?ua=

Interested candidates are strongly encouraged to apply online through Stellis. For assessment of your application, please ensure that:

a) Your profile on Stellis is properly completed and updated.

b) All required details regarding your qualifications, education, and training are provided.

c) Your experience records are entered with elaboration on tasks performed at the time.

Additional information

• • This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • If your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
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  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and is committed to putting the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment, and other types of abusive conduct (i.e., discrimination, abuse of authority, and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment, and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment, or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between WHO and the Consultant.
  • WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions, or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions, and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.