Healthy Futures AmeriCorps
Provide health care coordination and advocacy for refugees and immigrants.
Overview
Provide health care coordination and advocacy for refugees and immigrants.
You have:
- Strong communication skills, with fluency in written and spoken English; bilingual ability in one of the predominant languages of the local client base is desired.
- Demonstrated experience working in a multicultural environment.
- Must have a valid driver's license and consistent access to reliable transportation.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
- Must be a US citizen or legal permanent resident and authorized to work in the U.S.
- Must be at least 18 years old.
- Must commit to one full year of service.
Job Description
Background: The International Rescue Committee helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future.
Scope of Service: The Healthy Futures AmeriCorps member will partner with the Family Support team to address barriers to health, wellness and self-sufficiency for refugees and other immigrants with a focus on physical and mental health issues. This position reports to the Family Wellness Supervisor.
Responsibilities:
•Work with the IRC Medical Case Manager to provide care coordination and advocacy for newly arrived families with special medical needs
•Assist in educating new families on how to access health care services in the community
•Assist in scheduling medical appointments, as appropriate
•Assist clients with navigating healthcare and social service systems, including teaching them about transportation support to medical appointments.
•Help develop health orientation materials to education families on accessing health care
•Assist clients to access prescriptions and resolve medical billing issues
•Work with community partners to support and advocate on behalf of IRC families
•Record client interactions and services in IRC’s electronic database
•Assist with the management of volunteers and interns on the team
•Participate in all program meetings, development activities, and other meetings as needed
Qualifications
•Strong communication skills, with fluency in written and spoken English. Bilingual ability in one of the predominant languages of the local client base is desired.
•Demonstrated experience working in a multicultural environment
•Must have a valid driver’s license and consistent access to reliable transportation
•Proficient in Microsoft Office applications (Word, Excel, Outlook)
•Must be a US citizen or legal permanent resident and authorized to work in the U.S.
•Must be at least 18 years old
•Must commit to one full year of service
Upon completion of service, AmeriCorps member will be eligible for an education award of approx. $6,895.
Proposed activities will be supported, in part, with federal funds from the AmeriCorps State program subgranted through the Commonwealth of Virginia, Virginia Department of Social Services. Activities are contingent upon funding availability and award from AmeriCorps.
Potential interview questions
| Can you describe a situation where you had to navigate a multicultural environment? | This assesses your experience and comfort level in diverse settings. | Provide a specific example that showcases your adaptability and understanding of cultural differences. |
| How would you approach educating clients about healthcare services? | This evaluates your communication skills and ability to convey complex information clearly. | Pro members can see the explanation. |
| Tell me about a time you had to advocate for someone in need. | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies would you employ to help clients access necessary medical appointments? | Pro members can see the explanation. | Pro members can see the explanation. |
| Why is cultural competency important in this role? | Pro members can see the explanation. | Pro members can see the explanation. |