Head of Support Ethiopia
Lead support functions in Ethiopia and ensure compliance and efficiency in operations.
Overview
Lead support functions in Ethiopia and ensure compliance and efficiency in operations.
You have:
- Strong experience in financial management and budget practices.
- Proven ability to lead and manage a team effectively.
- In-depth knowledge of human resources management practices.
- Expertise in compliance with donor and auditor requirements.
- Experience in strategic planning and implementation.
- Ability to manage and implement logistics and supply chain processes.
- Experience in developing procurement strategies and plans.
- Ability to facilitate budget monitoring and resource allocation.
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
- What we are looking for
The Norwegian Refugee Council (NRC) is seeking a highly qualified, experienced, and dynamic Head of Support Ethiopia.
More About the Role.
We are seeking to recruit a Head of Support (HoS) to innovate and maintain processes, with a focus on empowering human resources and fostering a culture of efficiency, value for money, delivering to scale and compliance (especially during this new phase of reset agenda).
What you will do
Line management for support managers of Finance, HR, Admin and Logistics and ICT
Member of the Country Management Group (CMG)
Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements
Facilitate the support function`s strategic input to the development of the Country Strategy and Plan of Action
Provide input on operational support in proposal development, and to coordinate and align operational support with programme plans
Accountable for ensuring quality support to project implementation.
Facilitate the Master Support Budget, country level budgets and BPO development, including assess and monitor costs and resource allocation needs
Please download the detailed job description to learn more about the position.
What you will bring
Contribute actively and ensure solutions are reached in strategic and key operational matters in budget management, logistics, and Human resources – financial management being the most critical
Accountable for providing input on operational support to Country Strategy and Contingency Plan
Lead NRC internal policy and procedures development and reviews and contribute to strategic planning processes, including the development of efficient systems to achieve the set objectives in the country strategy
Ensure quality implementation of procurement and recruitment plans
Ensure quality implementation/monitoring of supply chain management
What we offer
Duty station: Ethiopia – Addis Ababa
Contract: 12 months, renewal subject to funding and performance
Travel: 30%
Salary/benefits: Grade 11 on NRC’s Ethiopia, salary scale, with accompanying terms and conditions.
NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
We think outside the box, encourage ideas, and give responsibility to all employees at all levels.
You will have many opportunities to be heard and take the initiative.
Open to NRC Ethiopia nationals only
Find out more about the benefits of working for NRC
Important information about the application process
"To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace"
When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
Submit your application and CV in English, taking care to attach your latest CV.
Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
Why NRC?
The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.
Watch this short video to see NRC in action.
Potential interview questions
| How have you handled budget management in your previous roles? | The interviewer is assessing your experience and approach to managing budgets effectively. | Share specific instances where your management led to cost savings or improved budget outcomes. |
| Describe a time when you implemented a strategic plan. What was your approach? | This question seeks to understand your strategic thinking and execution capabilities. | Pro members can see the explanation. |
| How do you ensure compliance with policies and regulations in your work? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to lead and develop your team? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of a logistical challenge you faced? How did you resolve it? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you prioritize tasks in a high-pressure environment? | Pro members can see the explanation. | Pro members can see the explanation. |
| What is your experience with procurement in humanitarian settings? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you approach communication with different stakeholders? | Pro members can see the explanation. | Pro members can see the explanation. |