HEAD OF OPERATIONS

The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.

Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 85 years, and are now active in more than 80 countries.

THE OPPORTUNITY

Plan International Ghana is looking to recruit an experienced and qualified professional as its Head of Operations to take the lead in providing strategic direction to our operations in alignment with Plan's global principles, best practice and local business needs.The Head of Operations is responsible for leading, managing and developing a team of functional experts, including Finance, IT and Supply Chain to support the delivery of quality and integrated programmes in line with Plan International standards, frameworks and proceduresThis role is instrumental in driving the organization's mission and vision, and it reports directly to the Country Director, working closely with other key members of the Country Leadership Team (CLT).

DIMENSIONS OF THE ROLE

As the Head of Operations at Plan International Ghana, you will be a key member of the Country Management Team, reporting to the Country Director. The role encompasses the following responsibilities:

• Comprehensive Oversight: You will manage and oversee all aspects of country operations, including Finance, ICT, logistics, Supply Chain, Security, asset management, and administration.
• Strategic Leadership: Provide visionary leadership to the operations team, addressing significant operational challenges and fostering effective collaboration with various departments, including People & Culture, Programs, and field managers.
• Support to Program Intervention: Offer technical oversight and support to Program Intervention and Influencing (PIIA) to manage risks and ensure compliance in cost-effective program delivery.
• Policy and Compliance: Design and ensure compliance with internal organizational policies, Standard Operating Procedures (SOPs), and country regulations.
• Efficiency and Coordination: Efficiently organize and coordinate the Operations team, ensuring supply planning and proactive logistical support for project needs, adherence to donor and Plan International procedures, and upholding high ethical standards.
• Performance and Compliance: Oversee team performance and compliance with Plan International's finance, IT, supply chain, legal, and counter-fraud management standards in Program Implementation Areas (district and project offices).
• Financial Accountability: Responsible for the overall country budget and direct line management of the Country IT Manager, Supply Chain Manager, Country Accountant, and Grants Accountants, with dotted reporting lines for Program Impact and Influencing (PIIA) Accountants and grants project accountants.

TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE

• Relevant academic qualification with at least a Master’s degree in associated fields –finance, business administration and management.
• 7 plus years work experience in a similar role.
• Proven experience in administration, business management and procurement process
• Demonstrable knowledge as a result of education, training or practical experience on the key debates in development, particularly around child rights and Safeguarding.
• Practical knowledge of operations supports for development;
• Proficient in Microsoft office packages
• Strong knowledge of the requirements of donors’ compliance and grants management;
• Fluency in English, spoken and written;
• Proven effective management skills leading teams across several sites and operating in a multi-cultural and matrix management structure
• Ability to demonstrate and foster in team members a strong commitment to meeting the needs of other employees and managers for financial services
• 8 to 10 years’ experience in a managerial role and at least 5 years in an International NGO
• Ability to work under pressure

If you are a dynamic leader with a proven track record in leading functional expert especially in Finance, IT and Supply Chain, ready to drive efficiency, compliance, and impact within a global organization, we encourage you to apply for this pivotal role at Plan International Ghana.

Please click on this link to view the full job profile and job description for the role: Full Job Description - Head of Operations - CO 2024.docx

Location: Country Office , Accra.

Type of Role: Operatios (Finance, IT, Supply Chain)

Reports to: Country Director

Job Type: Fixed Term (Renewable)

Closing Date: 9th February, 2024

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.

We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.

A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Please note that Plan International will never send unsolicited emails requesting payment from candidates.