Government Liaison Officer Iran Tehran-NRC Internals Only
Assist in day-to-day implementation of support function's responsibilities
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Overview
Assist in day-to-day implementation of support function's responsibilities
You have:
- Experience working in an administrative role for at least 2 years is desirable
- Previous experience working in complex and humanitarian contexts would be a plus point
- Documented results related to the position’s responsibilities
- Some knowledge of English
- Bachelor’s degree in Business Administration, Management or related fields is an asset
- Proficiency in MS Office (MS Word, MS Excel and MS PowerPoint, in particular)
- Planning and delivering results capability
- Empowering and building trust capability
- Communicating with impact and respect capability
- Handling insecure environments capability
- Coping with change capability
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
*** This position is open ONLY to NRC Internals***
Rights Respected, People Protected
About NRC:
The Norwegian Refugee Council (NRC) is a non-governmental humanitarian organization with 75 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, food security, livelihoods, legal Assistance, and water, sanitation, and hygiene sectors. The Norwegian Refugee Council has approximately 6000 committed and competent employees involved in projects across four continents. NRC runs the world's largest standby roster, NORCAP, with 650 professionals ready to be deployed on 72 hours notice when a crisis occurs.
NRC in the Islamic Republic of Iran:
NRC started operations in Iran in 2012. We currently deliver humanitarian assistance in 10 provinces in Education, Food Security and livelihoods, Water, Sanitation and Hygiene (WASH), Shelter construction, as well as Information, Counseling, and Legal Assistance (ICLA). We co-lead several technical inter-agency working groups and provide capacity building to humanitarian partners in the country. Next to our programs, NRC Iran also built an advocacy unit to develop joint messages and initiatives among INGOs to improve the rights of the displaced. Following several recent breakthroughs, NRC Iran is scaling up substantially its activities in support of the Government of Iran's efforts towards an estimated 3,6 million Afghans residing in the country and is expanding its programme unit.
Role and responsibilities
The purpose of the assistant position is to assist in the day-to-day implementation of the support function’s responsibilities.
The following is a brief description of the role.
Generic responsibilities:
- Ensure adherence to NRC policies, tools, handbooks and guidelines
- Assist with the implementation of the support function portfolio according to the plan of action
- Prepare and develop status reports as required by management
- Ensure proper filing of documents
- Promote and share ideas for improvement of the support function
- Liaison and follow up with police and relevant authorities for activity related approvals and administrative requests including (visa, vetting, residency etc.)
- Promote the rights of refugees and displaced in line with the advocacy strategy
- Identify and report protection needs and gaps and explore and propose new and safer ways to assist.
Specific responsibilities
- Develop a Recording system for physical and electronic archives of all communications with national-level government authorities and keeping records on all outgoing and incoming communications.
- Ensure that the CAFIA tracker is updated every day.
- Draft and submit communications with national-level stakeholders.
- Assist with harmonized and credible translation of documents from English to Persian and vice versa.
- Develop administrative tools and ensure applying existing procedures to ensure timely and effective implementation of Government Liaison activities.
- Monitoring national and regional media to highlight developments relevant to the work of NRC in I.R. of Iran.
- Assist with liaising with national-level stakeholders to ensure the timely receiving the required permissions
- Conducting staff briefing sessions
- Set goals and deadlines in line with the area of responsibility for the role Critical interfaces
- Ensure all immigration procedures for international Travelers are received on due time. Including all kinds of Visas, residencies etc.
Competencies
Professional competencies
Generic professional competencies:
- Experience working in an administrative role for at least 2 years is desirable
- Previous experience working in complex and humanitarian contexts would be a plus point
- Documented results related to the position’s responsibilities
- Some knowledge of English
Context related skills, knowledge and experience:
- Bachelor’s degree in Business Administration, Management or related fields is an asset
- Proficiency in MS Office (MS Word, MS Excel and MS PowerPoint, in particular)
Behavioural competencies
- Planning and delivering results
- Empowering and building trust
- Communicating with impact and respect
- Handling insecure environments
- Coping with change
What we offer: Contract: 3 month probation with possibility of extension Salary: based on NRC grade structure-This position is grade 5 of the organizational grading and structure Duty Station: Iran-Tehran with some field visit
Potential interview questions
| Can you describe a particularly challenging situation you faced in an administrative role and how you dealt with it? | This question assesses your problem-solving and decision-making abilities in a real-world context. | Share a specific example, focusing on your actions and the positive outcome. |
| How do you prioritize your tasks when you have multiple deadlines? | Interviewers want to see your time management and organizational skills in action. | Pro members can see the explanation. |
| Describe a time when you had to communicate complex information to someone who was unfamiliar with the topic. What approach did you take? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take to ensure accuracy in your reports and documents? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you ensure effective collaboration with government authorities in your role? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 1 year ago
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Source:
nrc.no
