Financial Capability Program Coordinator

Job Description

IRC Background:

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Founded in 1933, the IRC is at work in over 40 countries and 28 U.S. cities helping people to survive, regain control of their future and strengthen their communities. The IRC in Salt Lake City (IRC SLC) opened in 1994 and provides resettlement services through extended case management to newly arrived refugees for up to 24-months as well as over twenty different programs to educate and empower refugees.

Job Overview:

With the support of the Financial Capability Program Manager, the Financial Capability Coordinator will support clients’ financial capability needs by coordinating and conducting group trainings, workshops and individual financial counseling and coaching sessions for refugees and immigrants, and by becoming a certified financial coach. This position is responsible for implementing and strengthening an effective financial literacy curriculum that supports the acquisition of knowledge, skills and tools necessary to engage constructively with the American financial system. This is a full time, regular term position.

Major Responsibilities:

- Coordinates, adapts, and maintains financial education curriculum and classes. - Coordinates and provides one-on-one consultations and coaching to help participants with personal and household financial matters. - Coordinates with Small Business teams to provide financial coaching to refugee and new American Small Business owners - Serves as a certified Financial Coach (will receive certification training in first 6 months of employment) - Works with clients to review personal credit history and helps support credit improvement activities. - Acts as local support for applying for and following up on credit-building and consumer loans given to clients through the Center for Economic Opportunity (CEO). - Coordinates with financial capability partners and volunteers, including financial institutions, other donors, and the wider community. - Conducts outreach for community-based financial education and financial capability events. - Supports annual VITA tax preparation services targeted to refugees and new Americans. - Maintain professionalism, customer service, and IRC Way ideals when working with the community; - Participate in program meetings, weekly staff meetings, staff development activities and national skills building trainings, calls, and communities of practice, while fully engaging as a member of the team; - Support general office logistics, such as office support and front desk, as applicable and feasible; - Comply with all policies, procedures, and protocols of the organization; - Other duties as assigned.

Job Requirements: Education:

- Undergraduate degree, or equivalent professional experience, in Business, Small Business Development, Finance, Entrepreneurship, Education, or related field, preferred.

Work Experience:

- 2 years of professional experience working in, finance, basic financial literacy, entrepreneurship, or small business development preferred; - Experience with adult education, training, community building, and/or community development; - Previous experience working with individuals from diverse cultural and ethnic backgrounds and varying levels of literacy and numeracy; - Experience working in a direct service role preferred; - Experience and training in trauma-informed and person-centered services;

Demonstrated Skills & Competencies:

- Knowledge of and ability to conduct trainings on basic financial literacy and goal setting; - Strong organizational skills including: multi-tasking, prioritizing, planning, and effective time management; - Strong written and verbal communication skills, including the ability to make presentations required; - Demonstrated skills with reporting and tracking information in a database; - Ability to work independently as well as on a close, collaborative team; - Fluency in written and spoken English, with bi-lingual ability in a language commonly spoken by refugees in Salt Lake City, such as Arabic, Swahili, Kirundi, or Somali preferred;

- Ability to communicate with limited-English speakers, and demonstrated multicultural experience; - Ability to work with refugee participants, community leaders, community partners and volunteers from a variety of backgrounds; - Competency in Microsoft Office required; additional technical skills an asset; - Valid driver’s license, active insurance policy and access to reliable transportation.

Key Working Relationships:

Position Reports to: Financial Capability Program Manager

Position Directly Supervises: May supervise: Program specialists, Interns, and Volunteers as needed

Working Environment:

- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities. - May require occasional weekend and/or evening work.

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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Qualifications