Field Office Coordinator Nigeria Mubi

Support project implementation in Mubi field office for displaced communities

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NRC - Norwegian Refugee Council

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Application deadline 1 year ago: Monday 12 Aug 2024 at 00:00 UTC

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Overview

Support project implementation in Mubi field office for displaced communities

You have:

  • At least 3 years’ experience in a similar role in a humanitarian and/or recovery context
  • Bachelor’s degree in social science, Public Administration, Business Administration, Economics, and Business Management
  • Fluency in English (both written and verbal)
  • Strong understanding of humanitarian response architecture, particularly in emergency response and humanitarian protection
  • Ability to build relationships quickly with a wide range of people, both internally and externally
  • Excellent communication skills
  • Knowledge of the context in Adamawa State in particular
  • Experience in context analysis, humanitarian needs assessment, project monitoring and evaluation, and program development

Contract

This is a Professional contract (NRC) contract. More about Professional contract (NRC) contracts.

NRC has been present in Nigeria since 2015 and has been working to help displacement-affected communities meet their basic needs, improve their livelihoods, access essential services, and enhance their resilience to future shocks through our six core competencies: water, sanitation, and hygiene (WASH), Shelter, Education, Information-Counselling and Legal Assistance (ICLA), Livelihoods and Food Security (LFS), Camp Management, and Protection. NRC provides immediate assistance during the onset of emergencies through the rapid response mechanism (RRM). With a workforce of 370 staff and a presence in key locations such as Maiduguri (in Borno State), Yola (in Adamawa State) and Jos (in Plateau State), NRC can respond to the needs of those affected by the conflict across North-East, and North Central Nigeria.

These strategic locations have allowed NRC greater reach from the north and south parts of the North-East and North Central region and allowed NRC to contribute to bridging the gap between humanitarian aid and development cooperation, including by focusing on equitable access to basic services and strengthening the rights of displaced people and returnees. In addition to the Country Office and the above-mentioned Area Offices, NRC has sub-office structures in Dikwa, Monguno, Mubi, Pulka and Gwoza.

We are looking for people who are passionate about helping refugees and people forced to flee.

If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic and passionate Field Coordinator to join our team in Mubi, Adamawa State. The field office coordinator is responsible for efficiently supporting project implementation in the Mubi Field Office. It will predominantly include cooperation with all local stakeholders and partners, serving as the primary point of contact for NRC with project participants.

The Field Office Coordinator, through cooperation and with the support of technical and other field staff, will contribute towards assessments, selection of project participants for all NRC projects in the field office, support for the delivery of humanitarian aid, and support for monitoring and evaluation (M&E) of these activities.

The Field Office Coordinator will also facilitate information flow between field office staff, local authorities, community participants, and other relevant stakeholders. Moreover, the Field Office Coordinator will contribute to enhancing community acceptance and expanding the area of operation in Mubi.

Qualifications

Professional competencies

Generic professional competencies:

  • Strong understanding of humanitarian response architecture, particularly in emergency response and humanitarian protection.
  • Previous experience working in complex contexts.
  • Demonstrated experience and understanding of Management and Project Cycle Management in general.
  • Fluency in English (both written and verbal).
  • Computer literate in Microsoft Office, including strong Word, Excel, and Outlook skills.
  • Good leadership and management skills.

Context/ Specific Skills, Knowledge, and Experience:

  • Bachelor’s degree in social science, Public Administration, Business Administration, Economics, and Business Management.
  • At least 3 years’ experience in a similar role in a humanitarian and/or recovery context
  • Knowledge of the context in Adamawa State in particular.
  • Experience in support functions such as Logistics, Finance, or HR is an advantage.
  • Experience in context analysis, humanitarian needs assessment, project monitoring and evaluation, and program development.
  • Experience in coordination and representation, including with local authorities, I/NGOs, and communities.
  • Ability to build relationships quickly with a wide range of people, both internally and externally.
  • Strong ability to organize a substantial workload comprised of complex, diverse tasks and responsibilities.
  • Excellent communication skills.
  • Fluency in local languages.

Behavioural competencies

  • Managing resources to optimize results
  • Managing performance and development
  • Analysing
  • Handling insecure environments
  • Empowering and building trust
  • Communicating with impact and respect:

Responsibilities

Roles and Responsibilities

Generic responsibilities

  1. Line management for field staff such as Finance, HR & Admin, and Logistics/ICT and coordination of program staff
  2. Manage and coordinate activities HR & Admin, finance, logistics, and security tasks of the field office
  3. Ensure adherence to NRC policies, handbooks, procedures, and SOPs/guidelines
  4. Coordinate and assist with budgets and costs for the field office’s shared costs and support functions
  5. Provide support in the training and development of staff
  6. Provide support to project implementation at the field office level
  7. Coordinate representation meetings with the UN, partners, and authorities
  8. Ensure adherence to Security and Risk Management policy and procedures
  9. Promote the rights of IDPs/returnees in line with the advocacy strategy

Specific responsibilities

Operational Management:

  • Responsible for providing effective and efficient support to field-based staff in implementing NRC projects in close coordination and collaboration with CC Project Managers.
  • Responsible for providing timely and methodical updates regarding the context, needs, and trends to the Area Manager and during the Area Management Team (AMT) meetings.
  • Responsible for budget management at the field office level, in line with the approved authorization table, and ensuring appropriate burn rates are maintained, and solutions to over/under expenditure are applied.
  • Support the field-based staff by reporting on potential conflicts of interest, fraud, protection concerns, and any other effects related to NRC’s assistance

Safety and Security:

  • Support dedicated NRC safety and security staff in information collection and sharing to ensure the safety of NRC staff and project participants.
  • Ensure security guidelines and risk assessments are implemented and regularly updated for all project locations.
  • Monitor and support the implementation of the NRC Safe and Inclusive Programming Principles in the Mubi Field Office.

Program Development and implementation:

  • Ensure all relevant stakeholders are included in the planning and implementation of projects as appropriate.
  • Under the Area Manager's direct supervision and close coordination with CC Project Managers/Coordinators, you will assist in creating plans, proposals, and budgets for new projects or project extensions, working with the appropriate program and support staff.
  • Closely monitor the field implementation and ensure quality programming along with timely completion of the project's deliverable
  • Support multi-sectoral emergency preparedness and response as context and management require.

Logistics and Finance:

  • Ensure appropriate Financial and Logistical NRC systems/ procedures are in place, maintained, and adhered to so that all field office support functions are carried out effectively and efficiently.
  • Ensure regular communications between the Area Office and field office support functions are maintained.
  • Responsible for ensuring timely submission of cash forecast to the Area Office.
  • Prepare projected expenditures every month (cash book management).
  • Responsible for accurate budget control and overall responsibility for financial management at the project site in line with active projects.
  • Conduct monthly stock counts in the warehouse and ensure the timely distribution of items to project participants.
  • Lead the construction completion verification teams to ascertain construction activities' completion status and quality.
  • Ensure the field office follows NRC internal controls and compliance systems.

Human Resource and Administration Management:

  • In collaboration with the technical line managers in the area office, plan staff requirements and liaise with the HR department for support as agreed with the Area Manager.
  • In close collaboration with the technical line managers and the HR department, complete work and development plans and other performance reviews for all the field office staff.
  • Ensure all new team members are adequately briefed on arrival in the field, and departing team members are debriefed.
  • Identify staff capacity gaps and collaborate with the technical line managers and the HR department for capacity development support.
  • Liaise with the technical line managers to approve staff leave based on the requirements and priorities in the field office.
  • Effectively manage the facilities and assets in the Mubi Field Office.
  • Decide on providing free accommodation for partners at the NRC Team House in Mubi based on available space and duration of stay.
  1. Coordination and Representation:
  • Responsible for attending meetings and coordination fora, representing NRC strictly within the limit set out by the Area Manager.
  • Act as the main point of contact for NRC with members of the public, beneficiaries, local authorities, I/NGOs, and any other persons or organizations at the field level
  • In line with NRC’s standards, ensure communication plans are implemented, stakeholders are informed on NRC’s activities, and communities accept the organization well.
  • In charge of producing weekly and monthly reports, flash reports, and any other reports as requested by the Area manager.

Potential interview questions

How have you handled a challenging situation in a field project? The interviewer wants to assess your problem-solving skills and resilience under pressure. Provide a specific example of a challenge you faced, the steps you took to resolve it, and the outcome.
Can you describe your experience working with local authorities and communities? Understanding your ability to build relationships and collaborate is key in this role. Pro members can see the explanation.
What strategies do you use to ensure adherence to safety and security in your operations? Pro members can see the explanation. Pro members can see the explanation.
How do you manage competing priorities in a complex work environment? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of how you empowered team members in previous roles? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: nrc.no