Field & Emergency Communications Officer
Lead and coordinate child- and community-focused communications.
Overview
Lead and coordinate child- and community-focused communications.
You have:
- Minimum 3–5 years experience in field-based communications, media production, or humanitarian storytelling
- Bachelor’s degree in Communications, Journalism, Development Studies, or related field
- Strong writing, interviewing, and visual storytelling skills
- Experience in emergency response communications is highly desirable
- Knowledge of child protection, safeguarding, and ethical storytelling practices
- Ability to work in cross-cultural settings and coordinate with diverse teams
- Proficiency in photography, video editing, and digital content tools is an asset
- Excellent organizational and interpersonal skills, with a proactive and collaborative mindset
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
JOB PURPOSE:
To lead and coordinate the strategic development of evidence-based, child- and community-focused communications that amplify the voices of vulnerable populations and demonstrate the impact of World Vision’s development and emergency response programs. This role ensures timely, ethical, and compelling storytelling across field sites and disaster zones, highlighting both the challenges faced by children and families and the transformative results of World Vision’s technical expertise, advocacy, and interventions serving as a key link between field realities and public engagement. The Officer will also serve as the FEC in Mindanao Field Office.
MAJOR RESPONSIBILITIES
Content Strategy & Development.
- Lead the planning and creation of child- and community-focused stories, videos, and communications materials that reflect program impact and technical expertise.
- Ensure all content aligns with World Vision’s brand, safeguarding standards, and advocacy goals.
- Translate complex program data into accessible, emotionally resonant narratives for diverse audiences.
Field Coordination & Story Gathering
- Collaborate with field teams to identify compelling success stories, challenges, and community voices.
- Conduct interviews, gather visuals, and oversee ethical documentation in development and emergency contexts.
- Provide orientation and support to field staff on storytelling protocols and safeguarding compliance.
Emergency Communications
- Activate rapid content gathering and media coordination during disasters or humanitarian emergencies.
- Ensure production of timely updates, human-interest stories, and visual assets for internal and external use.
- Liaise with response teams to ensure communications reflect accurate needs, impact, and dignity.
Stakeholder Engagement
- Support donor visibility and partner communications through tailored content packages and field updates.
- Coordinate with national and regional communications teams to amplify field stories across platforms.
- Prepare briefing notes, media kits, and talking points for leadership and external stakeholders.
Safeguarding & Ethical Standards
- Uphold World Vision’s safeguarding policies in all content creation and dissemination.
- Ensure informed consent, cultural sensitivity, and privacy protection in all field documentation.
- Monitor and mitigate reputational risks related to communications activities.
KNOWLEDGE/QUALIFICATIONS FOR THE ROLE
Minimum 3–5 years experience in field-based communications, media production, or humanitarian storytelling
Strong writing, interviewing, and visual storytelling skills
Experience in emergency response communications is highly desirable
Knowledge of child protection, safeguarding, and ethical storytelling practices
Ability to work in cross-cultural settings and coordinate with diverse teams
Proficiency in photography, video editing, and digital content tools is an asset
Excellent organizational and interpersonal skills, with a proactive and collaborative mindset
Required Education, training, license, registration, and certification
Bachelor’s degree in Communications, Journalism, Development Studies, or related field
Preferred Knowledge and Qualifications
1. Child Rights & Safeguarding
Deep understanding of child protection principles, especially in communications
Familiarity with safeguarding protocols, consent procedures, ad ethical storytelling standards
2. Humanitarian & Development Contexts
Knowledge of humanitarian response frameworks and development programming
Awareness of sector-specific language (e.g. WASH, nutrition, education, DRR) and how to translate it for public audiences
3. Media & Content Strategy
Knowledge of media relations, content planning, and audience segmentation
Familiarity with donor communications, advocacy messaging, and brand alignment
4. Digital & Visual Storytelling
Proficiency in storytelling, photography, videography, and editing tools
Understanding of social media trends, platform-specific formats, and engagement strategies
Travel and/or Work Environment Requirement
Willingness to travel to remote or emergency-affected areas as needed
Applicant Types Accepted:
Local Applicants Only
Potential interview questions
| Describe a time when you had to gather stories during a crisis. What was your approach? | This assesses your experience and strategies in emergency communications. | Provide a specific example that highlights your planning, execution, and adaptability. |
| How do you ensure that the stories you gather respect the dignity of the subjects involved? | Interviewers want to understand your commitment to ethical storytelling practices. | Pro members can see the explanation. |
| Can you discuss a project where you successfully translated complex data into a compelling story? | Pro members can see the explanation. | Pro members can see the explanation. |
| What approaches do you take to coordinate with diverse teams? | Pro members can see the explanation. | Pro members can see the explanation. |
| Give an example of a time you faced reputational risk in your communications work. How did you manage it? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you employ to engage stakeholders effectively? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you keep up with trends in digital storytelling? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience with visual storytelling and its importance in communications. | Pro members can see the explanation. | Pro members can see the explanation. |