Field Associate

Overview

Monitor refugee sites and provide protection to the Rohingya community.

You have:

• Minimum completion of secondary education with certification, preferably a university degree in Journalism, Social Sciences, Humanities, or related fields
• 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher
• Citizen of Indonesia; non-citizen with Indonesian permanent residence
• Excellent knowledge of English and Bahasa Indonesia (written and spoken)
• Diverse field experience, including interviewing and liaising with law enforcement agencies
• Basic understanding of field security principles and approaches
• Demonstrate core competencies: Accountability, Communication, Organizational Awareness, Teamwork & Collaboration, Commitment to Continuous Learning, Client & Result Orientation
• Demonstrate cross-functional competencies: Political Awareness, Technological Awareness, Stakeholder Management

Hardship Level (not applicable for home-based)

A (least hardship)Family Type (not applicable for home-based)

FamilyStaff Member / Affiliate Type

UNOPS LICA6Target Start Date

2025-08-01Deadline for Applications

August 1, 2025Terms of Reference

This position will be based in Aceh, Indonesia

Operational Context

From 2023 – 2025, more than 3400 Rohingya asylum-seekers and refugees from Bangladesh and Myanmar have disembarked in Aceh, North Sumatera, and Riau Province in search for safety. A of July 2025, around 500 Rohingya asylum-seekers and refugees still reside across four government or local-provided sites in Aceh, i.e. in Pidie, Lhokseumawe, and East Aceh. UNHCR predicts future arrivals to Aceh, North Sumatera, and Riau Province due to the deteriorating security situation in Myanmar and Bangladesh.

In response to the boat arrivals, in coordination with the national and local governments and other humanitarian organisations, UNHCR Indonesia ensures registration and documentation, protection, basic needs and services provision, and identification of comprehensive solutions for the Rohingya refugees. UNHCR also coordinates with local authorities including law enforcement agencies on access to asylum and protection of the refugees inside the refugee sites, and with surrounding host communities to ensure peaceful coexistence and meaningful participation from the host communities.

Considering the above, the Field Associate is expected to monitor and undertake regular visits to the refugee sites in Aceh, provide counseling and protection for the refugee community in the sites, and negotiate with local authority counterparts – with emphasis on law enforcement agencies, host communities, community leaders, and religious leaders. The Field Associate is also expected to coordinate the refugee protection response in Aceh through inter-agency coordination and bilateral relations with humanitarian organisations supporting the Rohingya response in Aceh. The Field Associate will be primarily based in Pidie, Aceh with occasional travel to Banda Aceh and other refugee-receiving and refugee-hosting locations in or outside Aceh. UNHCR will give priority consideration to individuals who were impacted by UNHCR’s staff/affiliated workforce reductions and discontinuations from 1 January 2025.

Duties and Responsibilities

• Monitor the situation in the AoR, collect data and other information relevant to UNHCR and report to the supervisor accordingly.
• Monitor the implementation of UNHCR programme including the delivery of all assistance items and monitoring of infrastructure.
• Undertake regular visits to various sites in order to assess needs of persons of concern, with particular attention to vulnerable groups.
• Keep regular contacts with local authorities and implementing partners as requested by supervisor.
• Act as interpreter when required.
• Contribute to the preparation of status and progress reports by providing info, preparing tables, etc.
• Assist in administrative tasks as required such as preparation of reports and meeting authorized personnel and assisting them during field missions.
• Inform and act on the reports received on persons of concern within the refugee community or from the local authorities.
• In coordination with implementing partners, assist in the reception, registration, and provision of assistance to persons of concern to UNHCR.
• Negotiate with local authority counterparts, partners and populations of concern.
• Represent UNHCR in physical monitoring of projects.
• Perform other related duties as required.

Qualifications/Requirements

Education: Minimum completion of secondary education with certification, but preferably a university degree in Journalism, Social Sciences, Humanities, or related fields

Experience: 2 (two) years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher.

Nationality: Citizen of Indonesia; non-citizen with Indonesian permanent residence.

Languages: Excellent knowledge of English and Bahasa Indonesia (written and spoken).

Desirable Skills: Diverse field experience. Experience in interviewing prior experience liaising and negotiating with law enforcement agencies, experience working in an emergency/field response, basic understanding of field security principles and approaches.

Core Competencies: Accountability, Communication, Organizational Awareness, Teamwork & Collaboration, Commitment to Continuous Learning, Client & Result Orientation

Cross-Functional Competencies: Political Awareness, Technological Awareness, Stakeholder Management

Functional Skills : IT – Microsoft Office Productivity Software, DM- Database Management

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.Standard Job Description

Field Associate

Organizational Setting and Work Relationships The Field Associate is normally supervised by the (Senior) Field Officer or Head of Office and performs a variety of functions related to Field activities within the office. The supervisor defines general work objectives and provides necessary advice and guidance. The Field Associate may supervise some General Service support staff. The incumbent keeps frequent internal contacts with staff members in the same duty station to exchange information, to establish understanding of respective needs; to ensure provision of services and resolution of problems and with the external contacts generally with officials of national and international institutions, leaders of the refugee community, local population and/or Implementing Partners (IPs) on subject matters which may be of importance to the Organization.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties - Monitor the situation in the AoR, collect data and other information relevant to UNHCR and report to the supervisor accordingly. - Monitor the implementation of UNHCR programme including the delivery of all assistance items and monitoring of infrastructure. - Undertake regular visits to various sites in order to assess needs of persons of concern, with particular attention to vulnerable groups. - Keep regular contacts with local authorities and implementing partners as requested by supervisor. - Act as interpreter when required. - Contribute to the preparation of status and progress reports by providing info, preparing tables, etc. - Assist in administrative tasks as required such as preparation of reports and meeting authorized personnel and assisting them during field missions. - Inform and act on the reports received on persons of concern within the refugee community or from the local authorities. - In coordination with implementing partners, assist in the reception, registration and provision of assistance to persons of concern to UNHCR. - Negotiate with local authority counterparts, partners and populations of concern. - Represent UNHCR in physical monitoring of projects.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). - Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience Years of Experience / Degree Level For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education Not applicable

Certificates and/or Licenses Business Administration Law Political Science (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience Essential Not specified

Desirable Completion of UNHCR learning programmes or specific training relevant to functions of the position. UNHCR field experience.

Functional Skills *IT-Computer Literacy CO-Drafting and Documentation CL-Multi-stakeholder Communications with Partners, Government & Community PG-Programme Management (programme cycles and reporting standards) (Functional Skills marked with an asterisk* are essential)

Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages

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Desired Languages

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Additional Qualifications

Skills

CL-Multi-stakeholder Communications with Partners, Government & Community, CO-Drafting and Documentation, IT-Computer Literacy, PG-Programme Management (programme cycles and reporting standards)Education

Certifications

Business Administration - Other, Law - Other, Political Science - OtherWork Experience

Other information

This position doesn't require a functional clearance Remote

No

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Potential interview questions

Added 10 months ago - Updated 10 months ago - Source: unhcr.org