Fall 2024 Social Adjustment Services Intern

Support clients in adjustment services and community navigation

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IRC - The International Rescue Committee

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Overview

Support clients in adjustment services and community navigation

You have:

  • Submit intern hours on volunteer portal.
  • Pass a background check.
  • Commit to 15 hours per week for a minimum of 3 consecutive months.
  • Must be at least 18 years old.

- Meet with clients to identify and address their individual needs - Help make referrals to community partners - Assist client in setting up IOM loan payments - Assist clients in navigating social service systems - Input client information into IRC’s database - Assist clients during walk-in hours - Communicate client concerns with IRC staff and coordinate service plans with supervisor - Completing public benefits applications - Completing rental assistance applications - Other duties as assigned

Qualifications - Excellent communication and writing skills - Organized with attention to detail - An interest in international and refugee issues - Creativity and initiative to follow through on projects - Strong desire to help people and enthusiasm for working in a multi-cultural setting - A car/driver’s license is beneficial

REQUIREMENTS:

- Must submit intern hours on volunteer portal. - Must pass a background check. - Commitment of 15 hours per week for a minimum of 3 consecutive months. - Must be at least 18 years old.

This is an in-person role. This position will report to the Extended Case Management Coordinator.

Potential interview questions

Can you describe your experience working with diverse populations? This question assesses your ability to relate to clients from varied backgrounds and cultures. Highlight specific experiences where you've engaged positively with diverse groups.
How would you handle a situation where a client is dissatisfied with services? They want to know your conflict resolution skills in the context of client services. Pro members can see the explanation.
What motivates you to help refugees and immigrants? Pro members can see the explanation. Pro members can see the explanation.
Added 11 months ago - Updated 2 months ago - Source: rescue.org