Fall 2024 Comprehensive Refugee Service Intern
Assist CRS team with services for refugees
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Overview
Assist CRS team with services for refugees
You have:
- Excellent communication and writing skills
- Organized with attention to detail
- Able to work independently and under pressure
- An interest in international and refugee issues
- Creativity and initiative to follow through on projects
- Strong desire to help people and enthusiasm for working in a multi-cultural setting
- Computer literacy – preferably with PC systems
- A car/driver’s license is beneficial
SCOPE OF VOLUNTEER MANAGEMENT INTERN WORK: The major goal of the Comprehensive Refugee Service (CRS) is to ensure services are delivered according to the IRC and Department of Children and Families (DCF) stipulated contract. The main motto for the CRS program is Safety, Service and Compliance. Types of clients include Refugees, Asylum Seekers and Parolees. Clients are mainly received from Reception and Placement (R&P), Matching Grant or DCF including walk-in clients. This position requires a minimum commitment of 15 hours a week for at least three months. Please note that all internship positions are unpaid.
RESPONSIBILITIES: The CRS Intern will assist the CRS team with the following tasks:
- Assisting with documents, scanning and filing on box (daycare documents). - Providing interpretation services both for clients and IRC CRS staff (Arabic, Spanish, Swahili, Pashto and Dari). - Completing data and note entry into ETO under Workforce Development Program. - Creating files and managing documentation such as intake forms, demographic data, green card paperwork and so on. - Ensuring refugees receive the appropriate public assistance by filling out paperwork, accompanying them to required appointments (Medical, bus orientation), completing and referring clients for benefits and communicating with the providers as needed. - Assisting refugees with problem-solving various issues while empowering them to handle thing on their own and supporting their self-sufficiency. - Accompanying refugees to appointments at various referred to providers where necessary, especially health offices. - Adhering to all IRC work ethics while serving clients by completing required training, dressing appropriately, communicating effectively and requesting help whenever needed. - Ability to collaborate with CRS staff and outside community providers partnered with CRS. - Attend and actively participate in staff meetings and special staff development programs.
Qualifications REQUIREMENTS:
- Excellent communication and writing skills - Organized with attention to detail - Able to work independently and under pressure - An interest in international and refugee issues - Creativity and initiative to follow through on projects
- Strong desire to help people and enthusiasm for working in a multi-cultural setting - Computer literacy – preferably with PC systems - A car/driver’s license is beneficial - Submit volunteer hours on volunteer dashboard
This is an in-person role.
This position reports to the Casework Coordinator.
Potential interview questions
| How would you handle a challenging interaction with a client? | Interviewers ask this to assess your interpersonal skills and capability in dealing with difficult situations. | Provide a specific example of a challenging situation and how you resolved it. |
| Can you describe a time when you had to work under pressure? | This question evaluates your ability to perform under stressful conditions and handle deadlines. | Pro members can see the explanation. |
| What interests you about working with refugees? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 2 years ago
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Updated 1 year ago
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Source:
rescue.org
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