External Relations Assistant

Support external relations and communications efforts at UNHCR Almaty.

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UNHCR - UN High Commissioner for Refugees

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Application deadline 1 month ago: Thursday 23 Apr 2026 at 00:00 UTC

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Overview

Support external relations and communications efforts at UNHCR Almaty.

You have:

  • Demonstrated interest in International Relations, International human rights law.
  • Demonstrated interest in Public Relations, Communications, Marketing, Advertising.
  • Demonstrated interest in humanitarian, development, or social impact work.
  • Demonstrated interest in research, data collection, and supporting events.
  • Demonstrated interest in the protection of vulnerable populations, including forcibly displaced and stateless persons.
  • Ability to communicate in Russian and Kazakh; English is commonly used in international organizations.

Contract

This is a UNV contract. More about UNV contracts.

The UN Volunteer will closely work with colleagues across all units at UNHCR MCO Almaty. Under this assignment, the UN Volunteer will support the team in preparing a variety of materials, such as briefing notes, factsheets, information brochures, and newsletters. The UN Volunteer will also assist with organizing events, collecting information, and supporting basic data analysis. Under the supervision of the manager, s/he will provide support in organising visits of UNHCR senior management, foreign delegations, donors, press and media by contributing to the drafting of briefings and reports/materials for external partners. The UN Volunteer will receive guidance from staff, gaining exposure to both communications and advocacy work. This role is designed for undergraduate students, providing hands-on learning, practical skills development, and insight into humanitarian work during the six-month assignment. The UN Volunteer will also have the opportunity to contribute to discussions, participate in team meetings, and observe coordination with partners and other UN agencies.

Under the direct supervision of External Relations Associate, the UN Volunteer will undertake the following tasks: • Learn from team members about UN processes, protection standards, advocacy, and external relations, gaining practical experience in a UN operational environment. • Support the drafting and release of a wide range of external and internal materials, including briefing notes, reports, factsheets, information brochures, newsletters, as re-quired. • Support the organization of visibility events, and liaise with colleagues and partners, to design and implement. • Contribute to the planning and organization of events, workshops, and missions. • Support day-to-day activities, including note-taking, and maintaining relevant resources or databases. • Assist in compilation of weekly, monthly, annual/quarterly thematic reports, situations reports etc. • Perform other related duties as required.

  • Accountability
  • Adaptability and Flexibility
  • Client Orientation
  • Commitment and Motivation
  • Commitment to Continuous Learning
  • Communication
  • Creativity
  • Ethics and Values
  • Integrity
  • Planning and Organizing
  • Working in Teams

Demonstrated interest in: • International Relations, International human rights law, or • Public Relations, Communications, Marketing, Advertising, or
• Humanitarian, development, or social impact work • Research, data collection, supporting events • Protection of vulnerable populations, including forcibly displaced and stateless persons

Almaty is the largest city in Kazakhstan, with a population of 2,2 mln people, about 11% of the country's total population. Almaty is the major commercial and cultural center of Kazakhstan. The city is in the mountainous area of southern Kazakhstan in the foothills of the Trans-Ili Alatau at an elevation of 700–900 m (2,300–3,000 feet), where the Large and Small Almatinka rivers run into the plain. Almaty is a safe city, but the usual precautions should still exercise.

Almaty is classified as a non hardship duty station and offers generally good living conditions for international personnel. The city has well developed infrastructure, reliable utilities (electricity, heating, water, and internet), and a wide range of suitable housing options. Healthcare services are readily available, with private medical facilities that meet international standards. Public transportation is functional and affordable, and the city is relatively compact compared to the capital, making commuting manageable. Almaty has a continental climate with cold winters and warm summers, though conditions are milder than in northern regions of the country. Russian and Kazakh are the main working languages; however, English is commonly used within international organizations. Overall, living conditions in Almaty allow for a comfortable standard of living for UN personnel

No special vaccination is required to travel to Almaty, Kazakhstan. Clinics working 24 hours are available in the city. There are both private and state clinics and hospitals. Pharmacies (Kazakh: darikhana, Russian: apteka) all over Almaty sell many Western medicines. Emergency numbers: In case of emergency, please call "101" (Fire services), "102" (Police), "103" (Ambulance), "104" (Gas Service), "112" (Rescue service in emergency situations).

For further information on the full range of entitlements and eligibility criteria, please read the UN Volunteer Conditions of Service at https://explore.unv.org/cos

You can also check full entitlements at the duty station FYI at https://app.unv.org/calculator

Potential interview questions

Can you describe a situation where you had to support a team in a high-pressure environment? This question assesses your ability to work under pressure and support your colleagues effectively. Provide an example focusing on your role in the situation and how you helped the team.
How do you prioritize tasks when you have multiple deadlines? The interviewer wants to know about your planning and organizing skills. Pro members can see the explanation.
What experience do you have with drafting communication materials? Pro members can see the explanation. Pro members can see the explanation.
Describe a time when you collaborated with others to achieve a common goal. Pro members can see the explanation. Pro members can see the explanation.
In your opinion, what is the importance of advocacy in humanitarian work? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of how you approached learning something new in a work context? Pro members can see the explanation. Pro members can see the explanation.
How would you handle a difficult situation with a colleague? Pro members can see the explanation. Pro members can see the explanation.
Why are you interested in working for UNHCR and in external relations? Pro members can see the explanation. Pro members can see the explanation.
Added 2 months ago - Updated 1 month ago - Source: unv.org