Extended Case Management Internship

Shadow caseworkers, assist refugee clients, and learn case management skills.

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IRC - The International Rescue Committee

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Overview

Shadow caseworkers, assist refugee clients, and learn case management skills.

You have:

  • Must be currently enrolled in a graduate/undergraduate program, or have graduated less than 6 months ago.
  • Ability to communicate clearly and effectively in English; fluency in additional foreign language preferred.
  • Background in social work OR other related fields.
  • Experience working with refugees/diverse populations.
  • Motivated, flexible and ability to work independently, prioritize, and manage time effectively.
  • Strong computer skill with proficiency in Microsoft Office (Word, Excel, and Outlook).
  • Demonstrated ability to communicate and work as a team member in a cross-cultural environment.
  • IRC orientation and background check required.

The case management program offers essential support to refugee clients, guiding clients on their journey to self-sufficiency during their crucial first years in the U.S. This includes comprehensive assistance in health, employment, finances, DWS, education, housing, family, and community integration. As a casework intern, you will collaborate closely with experienced caseworkers, gaining valuable insights and hands-on experience in all facets of our impactful casework program.

RESPONSIBILITIES:

• Shadowing caseworkers and learning how to deliver core services

• Assisting clients with core services, including but not limited to:

o Benefits applications

o Bus and grocery store orientations

o Job search and applications

o Delivering food and in-kind donation items

o Personal finance and bill payment

o Transportation to appointments

o Medical insurance navigation

o Home visits

o Client relocations

• Referring and connecting clients to community services

• Assisting walk-in clients, as needed

• Supporting caseworkers in data compliance, including case filing, case noting, data entry, and tracking

• Participation in weekly casework team meetings

LEARNING OBJECTIVES:

1. Understand how state and federal policies affect services to clients.

2. Experience working with diverse populations.

3. Learn the social work interventions/models used at the agency and will practice applying social work theories/approaches to cases (strengths, empowerment, ecological, systems, etc.).

4. Learn how to navigate and understand social benefits and resources available in our Utah communities

Qualifications REQUIREMENTS:

• Must be currently enrolled in a graduate/undergraduate program, or have graduated less than 6 months ago

• Ability to communicate clearly and effectively in English; fluency in additional foreign language preferred.

• Background in social work OR other related fields

• Experience working with refugees/diverse populations

• Motivated, flexible and ability to work independently, prioritize, and manage time effectively

• Strong computer skill with proficiency in Microsoft Office (Word, Excel, and Outlook)

• Demonstrated ability to communicate and work as a team member in a cross-cultural environment

• IRC orientation and background check required

This is an unpaid volunteer position. No financial compensation, including compensation for relocation, is available.

POSISTION LOGISTICS:

• Length of Service: Fall 2025

o Start Date: September 8th

o End Date: December 19th

• Hours: 15-20 hours per week, in 4+ hour blocks

• Supervisor: Shafi Bahaduri

IRC leading the way from harm to home.

Potential interview questions

Can you describe your experience working with diverse populations? This question assesses your ability to interact effectively with individuals from different backgrounds. Share specific examples of your past experiences and highlight the skills you used.
How do you prioritize your tasks when working independently? The interviewer wants to understand your time management and organizational abilities. Pro members can see the explanation.
What do you know about the case management process for refugees? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of how you effectively communicated with someone from a different culture? Pro members can see the explanation. Pro members can see the explanation.
What motivates you to work in the field of social work? Pro members can see the explanation. Pro members can see the explanation.
How do you handle stressful situations, particularly when working with clients? Pro members can see the explanation. Pro members can see the explanation.
Describe a time when you worked in a team. What was your role? Pro members can see the explanation. Pro members can see the explanation.
What strategies would you use to help a refugee navigate their healthcare options? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: rescue.org