Engagement Officer

Contract

This is a P-4 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 7 years of experience, depending on education.

Salary

The salary for this job should be between 136,273 USD and 175,696 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

OBJECTIVES OF THE PROGRAMME

The mission of WHO's Health Emergencies Programme (TheProgramme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations. The Health Emergency Intelligence and Surveillance Systems division (WSE) is responsible to build a system of collaborative intelligence enabling better decisions to avert and manage public health threats and risks. Its goal is to enable, strengthen and support countries, regional and global actors in averting and managing public health threats and risks through collaborative problem solving and decision-making for short-term action and long-term policies, informed by better data and analytics. TheWHO Hub for Pandemic and Epidemic Intelligence is a new office of WHO, located in Berlin. It works with partners to enable the generation of public health relevant information to provide timely actionable insights and improve decision making to prepare for, avert and respond to public health threats. It also aims to reduce fragmentation and inefficiency by creating an ecosystem that promotes collaboration across multiple professional disciplines, sectors, and initiatives; and empower decision makers, public health professionals, and civil society to make informed public health decisions.

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DESCRIPTION OF DUTIES

Within the framework of the delegated authority, the incumbent is assigned all or part of the following duties which are performed according to needs:

• Develop, manage and maintain engagement, expansion and communication strategies and frameworks to build public health intelligence capacity where needed.
• Provide guidance and support in conducting communication assessment and analysis on the promotion of the Epidemic Intelligence from Open Sources (EIOS) initiative and other public health intelligence activities.
• Build new partnerships and identify appropriate stakeholders and promote tools and solutions that will ensure the ongoing growth and adoption of the EIOS initiative, build public health intelligence capacity and strengthen global health security.
• Coordinate and organize conferences and fora to promote and build public health intelligence capacity through EIOS activities across sectors and stakeholders.
• Manage the establishment and growth of the EIOS community, monitor the creation of system accounts and user profiles and provide guidance on accessing developed tools and solutions.
• Liaise with regional and country offices to identify stakeholders and support them in expansion efforts according to the expansion strategy.
• Coordinate and maintain the development of promotional material and messaging, including videos, brochures, infographics, and online presence as well as compile and share updates, newsletters and reports with stakeholders and users as needed.
• Contribute as needed to the elaboration and implementation of Standard Operating Procedures (SOPs) and tools for the harmonization of public health intelligence function across WHO and other international organisations, regional and supra-national networks and organisations, and Member States.
• As delegated, participate in activities such as but not limited to:
  • developing and updating SOPs and strategic communication policies for all-hazards, one-health public health intelligence;
  • providing guidance to further the development of the Epidemic Intelligence from Open Sources (EIOS) Initiative and other unit projects;
  • encouraging or promoting the implementation of new approaches and innovative methods to systematically detect, verify, assess and analyse events of potential significance to international public health, with emphasis on building partnerships and networks;
  • enhancing and encouraging world-wide information sharing as a key component of promoting and nurturing a culture of multi-disciplinary and cross-cutting approaches within WHO and with key partners and collaborators;
  • supporting capacity building and training; identifying key knowledge, experience and skills to enhance and continuously adapt strategies and policies developed by the team, and implement best practices, especially as related to communication;
  • ensuring the development of capacity building, where required and appropriate, including the delivery of public health intelligence training for WHO, partners and collaborators, including Ministries of Health.
• Perform other related responsibilities asassigned, including replacing and backstopping for others as required.

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REQUIRED QUALIFICATIONS

Education

Essential: Advanced level university degree (Masters level or higher) in health promotion, public or international relations, communications, journalism, political science, or other related field from an accredited / recognized institute. Desirable:

Experience

Essential: At least seven years' relevant work experience at national and international levels with successful track record in communications, advocacy and resource mobilization (preferably in a public health setting). Experience developing and coordinating ad-hoc and routine communication material and strategies for large projects targeting media and stakeholders spanning national governments and international and regional organisations (both IGOs and NGOs). Demonstrated exposure at the international level.

Desirable: Experience with non-traditional surveillance methods (e.g. event based surveillance), particularly media monitoring initiatives and systems such as ProMED, the Global Public Health Intelligence Network (GPHIN), and/or the EIOS initiative. Experience with inter-agency collaboration or in WHO, UN, UN Agencies or other international organisations. Experience with WHO processes for verification, alert and response operations.

Skills

• Strong skills in the field of communications.
• Strong skills in the field of capacity building.
• Demonstrated skills in developing communication strategies
• Strong partnership building skill with media outlets and related stakeholders.
• Demonstrated tact and ability to interact incomplex situations involving technical, cultural and political elements.
• Excellent interpersonal skills with the ability to influence, negotiate, advocate, motivate and resolve conflict.
• Proven ability to interact in a multi-disciplinary and cross-cutting environment involving technical, cultural and political elements.
• Sound analytical and organizational skills.
• Excellent presentation and communication skills, both oral and written.
• Proven ability to work and produce results under pressure in critical situations.
• Tact, diplomacy and courtesy.

WHO Competencies

Teamwork Respecting and promoting individual and cultural differences Communication Producing results Knowing and managing yourself

Use of Language Skills

Essential: Expert knowledge of English. Desirable: Intermediate knowledge of French. Intermediate knowledge of WHO Language.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 75,602 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2218 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• Staff members in other duty stations are encouraged to apply.

• For information on WHO's operations please visit: http://www.who.int.

• WHO is committed to workforce diversity.

• WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• WHO has a mobility policy which can be found at the following link: http://www.who.int/employment/en/. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.