Emergency Specialist (Digital Engagement), P-3, Fixed-Term, Geneva, AAP/EMOPS

Contract

This is a P-3 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be between 137,951 USD and 180,636 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Hope

The Emergency Specialist reports to the Senior Adviser, Accountability to Affected Populations (AAP) Unit, Office of Emergency Programme (EMOPS) Geneva, with a second reporting line to the Child Protection Specialist, Protection from Sexual Exploitation and Abuse (PSEA), Programme Division, New York. He/she will also work in close collaboration with the Innovation team, Social and Behaviour Change (SBC), and Information and Communication Technology Division (ICTD).

Purpose for the job:

The Emergency Specialist will support the establishment of U-Report (or other digital platforms where appropriate) to help UNICEF and the UN meet Accountability for Affected Population (AAP) and Protection of Sexual Exploitation and Abuse (PSEA) responsibilities and assess innovation gaps in humanitarian programming. He/she will support the development, planning, implementation, monitoring and evaluation of the U-Report tool (whenever it has been identified as a viable option), or other appropriate digital platforms, to support emergency interventions so that young people and the affected communities have adequate feedback mechanisms in place including to address sexual exploitation and abuse.

How can you make a difference?

Technical support

• Based on the U-report guidance, provide technical support to Country Offices to support technical and programmatic implementation of feedback, reporting and grievance mechanisms through the establishment and implementation of U-report (or other digital platforms where appropriate) to support efforts to meet our AAP and PSEA commitments.
• Develop and roll-out technical guidance on safe and accessible reporting mechanisms for sexual exploitation and abuse, which takes into consideration and builds upon existing AAP, Child Protection (CP) and related systems, good practices and lessons learned.
• In cooperation with UNICEF programmes, clusters, and partners, strengthen data management processes to ensure that feedback collected from affected population is actioned in a timely manner, through safe and trusted channels.
• Ensure innovative approaches are proposed to address challenges in meeting our AAP and PSEA commitments.

Innovation, knowledge management and capacity building

• Identify, capture, synthesize, and share lessons of innovative practices (mobile phone software, U-Report, RapidPro and other innovative tools) in emergencies related to the use of digital platforms for AAP and PSEA purposes
• Contribute and share lessons with regional and global digital development and technology innovation networks and activities
• Promote critical thinking and innovative approaches to PSEA, supporting UNICEF to rapidly scale up child and gender-sensitive reporting and response systems across 32 priority countries.
• Develop appropriate training material and conduct webinars for colleagues, particularly those working in emergency, SBC, ICTD, innovation and technology for development
• Contribute to the technical partnerships including the UN SEA Working Group and the IASC Results Group 2 on Accountability and Inclusion from an Innovation perspective, including capacity development support to inter-agency PSEA Networks in the field.
• Develop a robust learning space based on ethical best practice and lessons learnt when using U-Report for prevention of sexual exploitation in line with U-Report and PSEA technical note.

Programme Development, Planning and Management

• Liaise with ICTD, Legal, Innovation, CSU, EMOPS, Child Protection and related stakeholders to ensure that U-Report, including the related contractual arrangements and program design, uphold UNICEF data protection requirements.
• Liaise between SBC, EMOPS, Child protection, WASH, Nutrition, Health and Monitoring, specialists in headquarters regional offices and the country office to provide support on the documentation, strategic and monitoring of key SBC, CP, and AAP deliverables being met.
• Work with Child Protection team and support documentation of guidelines and project planning materials to support using U-Report in the prevention of sexual exploitation.
• Conduct UNICEF staff and partner training in both technical and programmatic areas of deploying mobile phone data collection and communication systems in emergencies.

To qualify as an advocate for every child you will have…

• Advanced University degree in one of the following fields: social sciences, public administration, international law, public health, nutrition, international relations, business administration or other related disciplines. Preferably a combination of management, administration, and relevant technical fields.

  *A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree.

• A minimum of five years of professional experience in emergency programme/project development, planning, implementation, monitoring, evaluation and administration. Developing country work experience is required. Specialized training/experience in emergency response management is highly desirable. Experience in a UN organization is an asset.
• Experience in working on mobile technology platforms. Working knowledge of U-Report or RapidPro in any context is required. Information technology management and business operations in a large international organization and/or corporation is required.
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust, Accountability and Sustainbility (CRITAS)underpin everything we do and how we do it. Get acquainted with Our Values Charter:https://uni.cf/UNICEFValues

UNICEF competencies required for this post are...

Demonstrates Self Awareness and Ethical Awareness (1)

Works Collaboratively with others (1)

Builds and Maintains Partnerships (1)

Innovates and Embraces Change (1)

Thinks and Acts Strategically (1)

Drive to achieve impactful results (1)

Manages ambiguity and complexity (1)

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service. Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF is currently undergoing organizational changes and many Divisions are moving to different locations. This position in the Office of Emergency Programmes (EMOPS) might be based in Istanbul, Türkiye. During the initial period, selected candidates may be requested to work or continue to work remotely from their current location or from home country, or remotely from home in Istanbul. Remote work is governed under the UNICEF’s Policies and Procedures. Remote work is not possible in all cases (for example it is not permitted from location with security restrictions) and if candidates cannot be relocated to Istanbul with remote work from home in Istanbul, then candidates may be reassigned or relocated to Geneva temporarily. They may then be expected to relocate to the new location again during the initial contract or assignment period.