Emergency Response - Senior Health Manager

Job Description

Background/IRC Summary:

The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Today, 13.4 million people in Syria - more than half of the country's population - are in need of humanitarian assistance with needs increasingly being exacerbated by economic decline. Of these, 6.8 million are refugees and asylum-seekers who have fled the country. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes and infrastructure will take years to repair.

IRC is offering a robust humanitarian response to the Syria crisis a rapidly expanding portfolio, supported by more than 1000+ staff in Syria Country Program. IRC is undertaking programs in Syria and the neighboring countries of Turkey, Iraq, Lebanon and Jordan in the fields of health, child protection, early childhood development, education, women’s protection and empowerment, non-food items and food distribution, cash assistance, water and sanitation, protection and rule of law, and livelihood programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, security, funding and coordination.

Job Overview/Summary:

The Senior Health Manager is responsible for the management of IRC partner implementation in North-West Syria and Turkey. They will coordinate all aspects of supervision, coordination, monitoring, and capacity building for partner-led activities in NWS and Southern Turkey Governorates while managing the Syria and Turkey-based staff activities. They will ensure collaboration and interaction between the IRC Health and Protection departments to provide comprehensive support to the beneficiaries. They will contribute to the strategy and harmonization of health programming across the whole areas of intervention in both Syria and Turkey.

Responsibilities:

Technical Program Management:

- Ensure Progress reports and project work plans are timely prepared, and practical technical assistance is provided to the partners. - Ensure the capacities of partners and the IRC health officers are empowered through effective capacity building activities in the development, implementation, and management of the Health Program. - Ensure effective communication, networking and collaboration are achieved with IRC implementing and external partners. - Ensure partner's progress reports and project work plans are timely prepared, and practical technical assistance is provided to the partners. - Routinely check in with health partners, provide technical support and partnership monitoring (weekly) - As needed support with PEERS requirements, partnership mapping, as well as work collaboratively with the Syria partnership team - Directly supervise and onboard newly hired Health Officers

General Project & Grant Management:

- Ensure that the project interventions are implemented according to internal IRC and donor regulations with an overall review by the Health Coordinator - Participate in grant opening, midterm review, and grant closing meetings for all health grants and ensure that the same process is implemented in the field - Write and submit quality monthly/quarterly reports with inputs from the field-based health teams and partners. - Support partners staff in the use of grant management tools such as the budget tracking tools, activity progress monitoring tools, procurement, spending plans, etc. - Conduct monthly BVA reviews and make appropriate recommendations to the finance and logistics staff as well as the partners. - Ensure that assigned budgets of the implementing partners are spent according to plan and as per contractual agreements and donor expectations.

Program Quality Assurance:

- Monitor the partner’s program implementation against work plans and overall project objectives, documenting progress and achievements. - Conduct regular project review meetings incorporating both qualitative and quantitative data, with partners to assess the level of achievement of project targets for the assigned partners. - Collaborate with the MEAL unit to develop detailed log frames and work plans, and update the quality assurance tools in line with the program objectives.

Staff Performance Management, Learning & Development

- Hire, supervise, and build the capacity of team members in relevant technical and management competencies. - Develop and implement remote management capacity-building approaches to build the strengths the teams in Syria. - Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews. - Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions. - Approve and manage time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews. - Hold high-quality meetings with each direct report on a regular and predictable basis, minimally on a monthly basis. - Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team, and providing guidance on career paths. - As required, identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies. Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions. - Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff. - Look for opportunities to support staff in their career growth, where appropriate. As part of a succession plan and nationalization goals, identify, train, and develop the capability and capacity of national staff to successfully transition roles and responsibilities, by the end of the assignment.

Qualifications

Required Experience/qualification/Skills:

- · At least 5-6 years of progressively responsible professional experience in health programming management, INGO experience is required. - · Previous experience in an emergency or conflict-afflicted setting is required. - · Medical doctor certificate is a must, public health professional is an asset. - · Understanding of Syrian /Turkey context and health care system. - · Experience in implementing systems and standards to enhance program quality. - · Experience writing and coordinating high-value proposals for major donors.

Demonstrated Skills and Competencies:

- A commitment to IRC’s mission, vision, values and IRC Way – Professional Code of Conduct. - Credible written, presentation and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development - Validated sense of professional discretion, integrity, and ability to handle complex situations diplomatically and to effective resolution. - Excellent management and interpersonal skills and a solid ability to promote harmonious/cohesive teamwork, in a cross-cultural context. - Validated ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional patience. - Highly collaborative and resourceful; ability to establish positive working relationships with senior-level management and all other partners to maximize cooperation and productivity. - Curiosity, a desire to continually learn and develop, and a sense of humor are a must. - Analytical ability in creating effective solutions to complex matters while adhering to labor laws and internal policies.

Language/Travel:

- English and Arabic are required, while Turkish is desired. - Travel: 15% to field sites in NWS/ Turkey as well as attending regional and global workshops and meetings.

Key Working Relationships:

Position Reports to: Health Coordinator

Position directly supervises Senior Health Officer/s, and Health Officer/s.

Indirect Reporting (If applicable): N/A

Key Internal Contacts: Senior Health manager, Health Manager, Heath Information Management officer, Community Health Manager, Mental Health manager, Partnership Unit, Field Management, Protection Coordinators, Humanitarian Access Managers, Health Field staff, and Clinical Advisor.

Key External Contacts: Partners counterparts.

The Deadline to Apply is the 11th of March 2023. This is an emergency response recruitment. Interviews will be conducted after 2-3 days of the advert closure. Only shortlisted applicants will be contacted.

Professional Standards: IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work Fiscal Integrity, and Anti-Retaliation.

Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are a citizen of the Country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate and retain qualified national staff in our programs.

Accountability to Clients: IRC staff must adhere to the commitment of contributing to the sustainability and development of its (CR) Client Responsiveness Mechanisms, preserving the culture of prioritizing the needs of our clients and affected communities by systematically listening to their perspectives and using their feedback to make programmatic decisions and give them greater influence over program design and delivery.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Diversity and Inclusion: at IRC MENA, we are passionate about creating an inclusive workplace that promotes and values diversity. Organizations that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, nationality, and perspective are validated to be better organizations. More importantly, creating a safe workspace environment where everyone, from any background, can do their best is the right thing to do. So, bring your whole self to work.

IRC is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. In keeping with our core values of Integrity, Service, Accountability and Equality, IRC strives to maintain a work environment built on mutual respect in which all individuals treat each other professionally, and free of bias, prejudice, and harassment. IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting. All IRC staff, wherever they are located, are accountable for creating an environment free of discrimination, harassment, bullying, and retaliation.

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