Emergency Response Officer ( Afghan National Only )

Provide essential protection services to women and girls in IRC programs.

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IRC - The International Rescue Committee

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Overview

Provide essential protection services to women and girls in IRC programs.

You have:

  • Ability to travel to villages throughout all provinces including where IRC operates.
  • Education in social work, humanities, other social science, or related field.
  • Clear understanding of the impact and dynamics on women and girls.
  • Direct experience in providing basic counselling, psychosocial support, case management, and delivering services to women and girls.
  • Experience providing training and mentoring to others.
  • Demonstrated understanding of and ability to maintain confidentiality and respect for clients.
  • Fluency in Dari, Pashto, and English.

Job Description

Technical Quality

The Emergency Protection Response officer will be based in Herat/Nangarhar with extensive travel to all IRC field offices where more support will be needed to give to other staff.

- Ensuring that FSP (Family Support Program) activities are women, girl and client-centred, and adhere to best practice and Protection guiding principles, flagging any concerns to the Sr. officer in a timely manner. - Ensure at all times a women, girl and Client-centred approach throughout all activities and services you and the team provide in Family Support center (FSP); this includes ensuring confidentiality of survivors, and respect for their wishes and decisions. - Providing services like assessment of women’s needs; provide emotional support, basic, crisis counselling (and in some contexts further individual counselling); safety strategizing and risk assessing; development of action plans; support in pursuing services and support; safe, confidential, and appropriate referrals in-line with the formal Protection referral pathways. - Providing discretionary assistance (such as, dignity kit items) if in-line with internal protocols and eligibility criteria to meet most urgent needs.

Psychosocial Support

- Adhere to the protection guiding principles throughout all the PSS interventions for women and girls. - Identify concerns related to and support adherence to protection referral protocols and protection guiding principles and bring these concerns to the FSP Sr. Officer. - Maintain detailed and confidential case files, ensuring they are carefully and safely stored in the in-line with the protection Protocol, data protection protocols, and safety and ethical standards on protection information management. - Where available and of quality, work in close collaboration with protection service providers to ensure women and girls have safe, discrete, and confidential access to said service providers - Conduct assessments with adolescent girls, their caregivers, and other stakeholders to identify key concerns, needs, and opportunities. - Regularly advocate for the provision of life-saving medical care including family planning. - appropriate referrals in-line with the formal protection referral pathways; providing discretionary assistance (such as dignity kit items) if in-line with internal protocols and eligibility criteria to meet most urgent need - Provide age-appropriate PSS, including assessment of women’s needs; Provide emotional support, basic, crisis counselling (and in some contexts further individual counselling); safety strategizing and risk assessing; development of action plans; support in pursuing services and support; safe, confidential.

Staff Supervision and Development

- Attend the all staff at the Center to discuss programming progress, successes, challenges, quality and areas for improvement, adaptation, or change; feedback to the Snr FSP Program Officer and put in place an action plan. - Conduct weekly check-in meetings with the incentive workers and volunteers to ensure they are supported in their roles and have what they need to run their activities; support on recruiting these positions for the center. - Ensure timely completion and submission of monthly timesheets, communicating clear expectations, setting performance objectives, probation reviews, and annual performance reviews the regular staff of FSP-Center facilitators and support staff. - Assist with the recruitment of incentive workers.

Monitoring and Reporting:

- In cooperation with the Family Support Senior officer and FSP Manager, continuously monitor activities, assessing their relevance to the needs, priorities and interests of women and adolescent girls. - Keep close track of indicators on a monthly, and flag to the Family Support Senior officer and FSP-Manager when programs is behind of activity implementation. - Using the program data and indicator tracker to update the weekly activities and share with the Assistant/Sr. Program Officer to consolidate all site activity data; meet submission deadlines as requested. - Ensure that information and files are carefully and safely stored in the center in-line with the, data protection protocols, and raise concerns to the Snr FSP Program Officer as needed.

Coordination

- This position is roving and the intitled person must have the ability to travel to villages throughout all provinces including where IRC operates, - Actively participate in the mandatory weekly team meeting and the individual supervision sessions with the FSP. Senior officer. - Conduct ongoing focus group discussions with women and adolescent girls to inform program activities; and working with the FSP team in the Center to ensure response to the evolving needs of women and girls and their communities. - Maintain effective working relationships with relevant stakeholders including community leaders and other implementing partners. - Complete monthly activity reports, according to guidance provided by the WPE Response Officer.

Other

- This position is roving and the intitled person must have the ability to travel to villages throughout all provinces including where IRC operates, - The ability to travel throughout all IRC operating filed offices in province during emergencies to provide essential protection services - Complete attendance sheets for relevant activities and contribute to monthly activity reports - Maintain positive coordination and relationships with partner and other sector staff. - Other relevant duties as assigned by the FSP-Manager to support the implementation and quality of the program

Qualifications

Qualification and Requirements:

- This position is roving and the intitled person must have the ability to travel to villages throughout all provinces including where IRC operates, - Education in social work, humanities, other social science, or related field - Clear understanding of the impact and dynamics of on women and girls - Demonstrated interest, enthusiasm, and commitment to working with women and girls, and their rights, safety, empowerment, and improving their access to resources and services - Direct experience in providing basic counselling, psychosocial support, case management, and delivering services to women and girls - Experience providing training and mentoring to others - Experience in supervising staff, activity design, planning and monitoring, and overseeing direct services - Demonstrated understanding of and ability to maintain confidentiality and respect for clients - Positive and professional attitude, including ability to lead and work well in a team setting - Ability to discuss sensitive issues with respect, empathy, and professionalism - Knowledge and experience with community outreach and mobilization - Familiarity with principles of monitoring and evaluation; experience in writing brief narrative reports and data reporting - Basic computer skills and familiarity with Word/Excel - Fluency in Dari, Pashto, and English - At least 3-4 years of work experience in the same or similar position

Potential interview questions

Can you describe a time when you provided effective support to someone in crisis? This question assesses your practical experience and approach in handling sensitive situations. Share a situation where you successfully provided support, outlining your actions and the outcome.
How do you ensure confidentiality and respect when working with sensitive client information? Interviewers want to understand your ethical approach and adherence to protocols. Pro members can see the explanation.
Describe a time when you had to advocate for a service or resource for a client. What was your approach? Pro members can see the explanation. Pro members can see the explanation.
What strategies do you use to maintain positive relationships with stakeholders in the community? Pro members can see the explanation. Pro members can see the explanation.
How do you handle feedback and performance reviews in a supervisory role? Pro members can see the explanation. Pro members can see the explanation.
Added 3 years ago - Updated 1 year ago - Source: rescue.org