Early Employment Supervisor

Responsibilities: Include, but are not limited to: --------------------------------------------------

- Lead and develop direct service staff through facilitation of team meetings and individual supervision including coaching and goal setting. Oversee staff workload, help prioritize tasks, and troubleshoot challenges. - Ensure compliance with all policies, procedures, and protocols of the agency. - Actively participate and supervise the implementation and management of programs. - Track enrolled clients using proprietary database systems to ensure services are provided in a timely manner and properly documented. - Maintain close communication with staff regarding challenging cases and carry out timely, professional interventions to ensure appropriate service delivery. - Seek opportunities to advance gender equality. - Cultivate long-term relationships with local employers and develop strategic partnerships with community organizations. - Coordinate quality assurance efforts by conducting periodic case file and electronic data reviews. - Monitor and encourage the employment team's progress toward programmatic performance requirements. Coordinate cases and effectively communicate between team members and departments. - Produce high-quality program reports for IRC headquarters and funders and ensure programs fulfill funder and agency requirements. - Assist in grant writing activities and development of new opportunities. - Other duties as assigned.

Job Requirements: -----------------

Education: Bachelor’s degree in social work or related field of study preferred.

Work Experience:

- Minimum of 3 years’ experience securing employment opportunities for clients, either in refugee resettlement, the workforce development field, or closely related area of social service delivery strongly preferred. - Experience supervising, supporting, and training staff.

Demonstrated Skills & Competencies:

- Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives. - Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships. - Demonstrated success working and communicating effectively in a multi-cultural environment. - Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively. - Attention to detail and accuracy in work product. - Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired. - Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes. - Valid driver’s license and access to a personal, insured vehicle.

Working Environment: ---------------------

- A combination of standard office environment, remote work, and ‘field’ time to perform the outlined responsibilities. - May require occasional weekend and/or evening work.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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Qualifications Update