E T Consultant

Contract

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E T Consultant

Description

Background

The Governance Global Practice brings together professionals in financial management, taxation, public management, regulatory policy, transparency, digital governance, law and development, anticorruption, performance management, monitoring and evaluation, and social accountability to develop innovative, integrated solutions to pernicious institutional problems. The practice utilizes a problem-driven, diagnostic approach, combining global comparative knowledge of reform successes and failures with keen understanding of the institutional challenges and opportunities of developing countries.

GovTech is a whole-of-government approach to public sector modernization that promotes simple, efficient, and transparent government, with citizens at the center of reforms. Technology has the potential to help governments meet those demands by boosting government efficiency, transparency, responsiveness and building citizen trust. Yet, the capacity to leverage technology for public sector transformation is uneven and typically weak in developing countries. Some governments have embraced the challenge and are driving innovation in the public sector by adjusting their legislation, policies, capabilities, and service delivery models. To ensure other countries do not fall behind, the World Bank Group (WBG) launched the GovTech Global Partnership (GTGP).

The GTGP is a mechanism for the WBG to convene key stakeholders to promote the use of foundational and frontier technologies with the goal of transforming the way governments operate, deliver services and interact with citizens. The GTGP focuses on three mutually reinforcing categories of activities: (i) analytical work to develop a catalogue of successful use cases of disruptive technologies to expand knowledge on impacts, failures and opportunities; (ii) global public goods development to support knowledge exchange, proof of concepts and prototypes to meet specific development challenges; and (iii) regional and country engagements focusing on the upstream advisory and financing of GovTech investments.

Duties and Accountabilities:

• A key task will be to support the update of the GovTech Maturity Index (GTMI) which measures the key aspects of four GovTech focus areas in 198 economies: supporting core government systems, enhancing service delivery, mainstreaming citizen engagement, and fostering GovTech enablers, with a focus on data collection, validation, analysis, and visualization to reflect the GTMI findings (e.g., maturity levels, trends, good practices); • Another key task will be to support the development of analytical work including: (a) the “GovTech and FCV Guidance Note” and the (b) “GovTech and the Digital Economy” report through desk review, data collection and analysis, reporting and drafting, in close collaboration with Task Team Leaders (TTLs) and sector experts internally and outside the Bank; • Another task will be to support the next update of the WBG GovTech Projects Database (previously called “Digital Governance Projects Database”) that presents the details of all Bank-funded investments supporting the development of large digital solutions for various sector reforms since 1995. • Other duties as requested by the Practice Manager.

Background

The Governance Global Practice brings together professionals in financial management, taxation, public management, regulatory policy, transparency, digital governance, law and development, anticorruption, performance management, monitoring and evaluation, and social accountability to develop innovative, integrated solutions to pernicious institutional problems. The practice utilizes a problem-driven, diagnostic approach, combining global comparative knowledge of reform successes and failures with keen understanding of the institutional challenges and opportunities of developing countries.

GovTech is a whole-of-government approach to public sector modernization that promotes simple, efficient, and transparent government, with citizens at the center of reforms. Technology has the potential to help governments meet those demands by boosting government efficiency, transparency, responsiveness and building citizen trust. Yet, the capacity to leverage technology for public sector transformation is uneven and typically weak in developing countries. Some governments have embraced the challenge and are driving innovation in the public sector by adjusting their legislation, policies, capabilities, and service delivery models. To ensure other countries do not fall behind, the World Bank Group (WBG) launched the GovTech Global Partnership (GTGP).

The GTGP is a mechanism for the WBG to convene key stakeholders to promote the use of foundational and frontier technologies with the goal of transforming the way governments operate, deliver services and interact with citizens. The GTGP focuses on three mutually reinforcing categories of activities: (i) analytical work to develop a catalogue of successful use cases of disruptive technologies to expand knowledge on impacts, failures and opportunities; (ii) global public goods development to support knowledge exchange, proof of concepts and prototypes to meet specific development challenges; and (iii) regional and country engagements focusing on the upstream advisory and financing of GovTech investments.

Duties and Accountabilities:

• A key task will be to support the update of the GovTech Maturity Index (GTMI) which measures the key aspects of four GovTech focus areas in 198 economies: supporting core government systems, enhancing service delivery, mainstreaming citizen engagement, and fostering GovTech enablers, with a focus on data collection, validation, analysis, and visualization to reflect the GTMI findings (e.g., maturity levels, trends, good practices); • Another key task will be to support the development of analytical work including: (a) the “GovTech and FCV Guidance Note” and the (b) “GovTech and the Digital Economy” report through desk review, data collection and analysis, reporting and drafting, in close collaboration with Task Team Leaders (TTLs) and sector experts internally and outside the Bank; • Another task will be to support the next update of the WBG GovTech Projects Database (previously called “Digital Governance Projects Database”) that presents the details of all Bank-funded investments supporting the development of large digital solutions for various sector reforms since 1995. • Other duties as requested by the Practice Manager.

Selection Criteria

• Advanced degree in public administration, public policy, economic development, information technology, computer sciences, engineering, international relations or a relevant discipline; • Minimum 5 years of relevant professional work experience in public sector modernization including analytical and operational tasks on public sector and governance reforms including digital governance, digital economy, public sector digital transformation and application of digital solutions; • Demonstrated technical competency in one or more of the following areas: digital and data governance, public sector digital transformation, application of digital solutions for public service delivery, development of the digital eco-system for government transformation, digital solutions to governance problems; enterprise architecture, shared service approaches, cloud solutions and use of disruptive technologies for government operations, service delivery, and CivicTech; • Knowledge of good international practices, trends, and emerging lessons in application of GovTech solutions in FCV settings an asset; • Working experience in a low-income country setting, fragile states or transition context will be an asset; • Strong research, analytical, and drafting skill to deliver analytical work of high-quality standards on public sector governance reforms, digital governance, and topics of the digital economy; • Proactive, ability to anticipate, coordinate, and prioritize activities; • High degree of tact, sensitivity and discretion in dealing with internal and external clients, staff, and managers at all levels, and in handling confidential and sensitive information; • Excellent verbal and report writing, and communications in English; • Ability to operate effectively in a large administrative environment such as the Bank, and to work in teams, in close cooperation with colleagues, to solve complex problems collaboratively, coordinate with managers, located at both Headquarters and in the field office(s), and work independently under the general direction of the PM and TTLs; and • Familiarity with: Word, Excel, Power Point, Outlook.

• Advanced degree in public administration, public policy, economic development, information technology, computer sciences, engineering, international relations or a relevant discipline; • Minimum 5 years of relevant professional work experience in public sector modernization including analytical and operational tasks on public sector and governance reforms including digital governance, digital economy, public sector digital transformation and application of digital solutions; • Demonstrated technical competency in one or more of the following areas: digital and data governance, public sector digital transformation, application of digital solutions for public service delivery, development of the digital eco-system for government transformation, digital solutions to governance problems; enterprise architecture, shared service approaches, cloud solutions and use of disruptive technologies for government operations, service delivery, and CivicTech; • Knowledge of good international practices, trends, and emerging lessons in application of GovTech solutions in FCV settings an asset; • Working experience in a low-income country setting, fragile states or transition context will be an asset; • Strong research, analytical, and drafting skill to deliver analytical work of high-quality standards on public sector governance reforms, digital governance, and topics of the digital economy; • Proactive, ability to anticipate, coordinate, and prioritize activities; • High degree of tact, sensitivity and discretion in dealing with internal and external clients, staff, and managers at all levels, and in handling confidential and sensitive information; • Excellent verbal and report writing, and communications in English; • Ability to operate effectively in a large administrative environment such as the Bank, and to work in teams, in close cooperation with colleagues, to solve complex problems collaboratively, coordinate with managers, located at both Headquarters and in the field office(s), and work independently under the general direction of the PM and TTLs; and • Familiarity with: Word, Excel, Power Point, Outlook.

World Bank Group Core Competencies

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Note: The selected candidate will be offered a one-year appointment, renewable for an additional one year, at the discretion of the World Bank Group, and subject to a lifetime maximum ET Appointment of two years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their second-year ET appointment are not eligible for future ET appointments.