Durable Solutions Assistant
Support durable solutions operations and assist in documentation processes.
Overview
Support durable solutions operations and assist in documentation processes.
You have:
- 1 year relevant experience with High School Diploma or Bachelor equivalent or higher.
- Knowledge of English and Farsi for communication purposes.
- Essential certificates include HCR Protection Learning Program, HCR Resettlement Learning Program, HCR Protection Induction Program.
- Desirable experience in interpreting/translating documents in a refugee context.
- Desirable diverse field experience and experience in interviewing.
Hardship Level (not applicable for home-based)
CFamily Type (not applicable for home-based)
FamilyStaff Member / Affiliate Type
UNOPS LICA4Target Start Date
2024-06-01Job Posting End Date
May 14, 2024Terms of Reference
• Excellent oral and written communication skills, both in English and Farsi; • Team-player, multi-tasker, and ability to work under tight deadlines and competing priorities; • Work experience in interpreting/translating documents in a refugee context is desirable;
• Work experience in counselling refugees is desirable.Standard Job Description
Durable Solutions Assistant
Organizational Setting and Work Relationships
The Durable Solutions Assistant reports to a Durable Solutions Associate or Officer. The incumbent provides clerical and administrative support to durable solutions operations. S-he maintains frequent contacts with colleagues within the same Office to exchange information. External contacts are mainly with implementing partners for the purpose of managing the logistics of the durable solution activities.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
Duties - Assist in identifying and registering candidates for voluntary repatriation and prepare documentation for their return, in line with Voluntary Repatriation SOPs. - Assist in identifying and registering candidates for local integration and prepare the appropriate documentation for onward submission to local authorities or partners, in line with Local Integration SOPs. - Participate in identifying resettlement needs of refugees, in line with Resettlement SOPs. - Assist in updating the electronic databases for resettlement, voluntary repatriation and local integration, in line with Standard Operating Procedures. - Process documentation to ensure that persons of concern receive the documents required for their durable solutions in a timely manner. - Prepare statistical and ad-hoc reports to ensure accurate information is available and shared with relevant offices and partners. - Prepare documents relating to durable solutions. - Enter information into available databases, in line with SOPs.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). - Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience Years of Experience / Degree Level For G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher
Field(s) of Education Not applicable.
Certificates and/or Licenses HCR Protection Learning Prg; HCR Resettlement Lrng Prg; HCR Protection Induction Prog; (Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience Essential Not specified. Desirable Diverse field experience. Experience in Interviewing.
Functional Skills IT-Microsoft Office Productivity Software; DM-Database Management; (Functional Skills marked with an asterisk* are essential)
Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Required Languages
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Desired Languages
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Additional Qualifications
Skills
DM-Database Management, IT-Microsoft Office Productivity SoftwareEducation
Certifications
HCR Protection Induction Prog - UNHCR, HCR Protection Learning Program - UNHCR, HCR Resettlement Learning Program - UNHCRWork Experience
Other information
Shortlisted candidates may be required to sit for a test and/or Interview. No late application will be accepted.This position doesn't require a functional clearance Home-Based
No
Potential interview questions
| Can you describe a challenging situation in which you had to assist refugees? | This question assesses your ability to handle difficult scenarios involving vulnerable populations. | Focus on a specific instance where your actions positively impacted the refugee's situation. |
| How do you prioritize tasks when managing multiple deadlines? | The interviewer wants to understand your time management and prioritization skills. | Pro members can see the explanation. |
| What strategies do you use to ensure effective communication in a multicultural environment? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe an experience where you had to work as part of a team under pressure. | Pro members can see the explanation. | Pro members can see the explanation. |
| How familiar are you with UNHCR's Standard Operating Procedures for durable solutions? | Pro members can see the explanation. | Pro members can see the explanation. |