Donor Development Clerk
Provide donor development strategic multichannel content services for Direct Mail and Digital initiatives.
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Overview
Provide donor development strategic multichannel content services for Direct Mail and Digital initiatives.
You have:
- Complete degree in communications, Marketing or International Relations.
- Experience in Direct Mail production and Digital Communication for fundraising purposes.
- Experience in managing creative and printing vendors.
- Experience in performing creative copywriting for email marketing and mobile messages.
- Proficiency in Brazilian Portuguese, including excellence in grammar and writing.
- Advanced English, especially for reading and translating.
- Knowledge in analytical work for insights, segmentation and CX will be considered as an asset.
Deadline for Applications
September 24, 2025Hardship Level (not applicable for home-based)
A (least hardship)Family Type (not applicable for home-based)
FamilyStaff Member / Affiliate Type
CONTR Local Entry and Mid-Level SupportTarget Start Date
2025-10-01Terms of Reference
The Private Sector Partnership Unit at UNHCR Brazil has been rapidly growing over the last years, currently with a file of approximately 10,934 active monthly donors and 32,252 single donors mainly acquired through Direct Mail, DRTV and Digital programs. Its total file of Direct Mail donors consists of approximately 21,661 active contacts, responsible for almost half of Donor Development income share.
In order to increase engagement and generate additional income from Direct Mail and Digital programs, PSP Brazil is now seeking for a contractor to provide Donor Development strategic multichannel content services for its Direct Mail and Digital initiatives - including monthly appeals, extra and emergency appeals, reactivation and recapture appeals, as well as nurturing, retention and reporting materials. Content production, clear procedures and closer vendor’s management for these programs requires a daily dedication and frequent monitoring for performance optimization.
The desired candidate is expected to have a complete degree in communications, Marketing or International Relations. It is necessary to demonstrate experience in Direct Mail production and Digital Communication for fundraising purposes, particularly in managing creative and printing vendors, as well as performing creative copywriting for e-mail marketings and mobile messages. Knowledge in analytical work for insights, segmentation and CX will be considered as an asset. The applicant must have proficiency in Brazilian Portuguese, including excellence in grammar and writing. Advanced English is also essential, especially for reading and translating.Standard Job Description
Required Languages
Portuguese,
,
Desired Languages
English,
,
Additional Qualifications
Skills
Education
Certifications
Work Experience
Other information
This position doesn't require a functional clearance Remote
No
Potential interview questions
| Can you describe your experience in Direct Mail production? | This question examines your specific experience working with Direct Mail campaigns. | Discuss your past roles and specific projects you've worked on related to Direct Mail. |
| How do you manage creative vendors in a fundraising context? | The interviewer wants to know your approach to vendor management. | Pro members can see the explanation. |
| Share an example of how you’ve used analytics to improve marketing outcomes. | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you find effective for engaging donors through Digital Communication? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you show proficiency in Brazilian Portuguese with a writing sample? | Pro members can see the explanation. | Pro members can see the explanation. |
| What methods do you use for effective email marketing campaigns? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a situation where you had to adapt content for different donor segments. How did you approach it? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure clarity and conciseness in your copywriting? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 10 months ago
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Updated 10 months ago
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Source:
unhcr.org
