Digital Inclusion Specialist
Provide digital literacy training and broadband support services.
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Overview
Provide digital literacy training and broadband support services.
You have:
- Bachelor’s Degree and/or other formal training in adult education, curriculum development or other related field, strongly preferred.
- 1+ years’ relevant work experience providing digital training to adult including experience with cross cultural communication and training/teaching non-native speakers of English.
- Experience with developing digital literacy trainings, required.
- Extensive knowledge of Zoom, DocuSign, Microsoft TEAMS and Forms, Outlook and Box, required.
- Project management and implementation experience preferred; ability to lead change and work across programs and personnel with competing priorities.
- Demonstrated success working and communicating effectively in a multi-cultural environment.
- Experience working with adult English language learners from a variety of cultural and linguistic groups; prior experience with refugee populations desired.
- Experience designing curriculum, effective workflows, and digital service delivery, required.
- Excellent written, verbal, and interpersonal communication skills in English.
- Strong command of Microsoft Office including Outlook, Word and Excel.
- Knowledge of a refugee language (Farsi, Dari, Tigrigna, or Spanish) highly desirable.
Potential interview questions
| Describe a time when you successfully taught digital skills to a group of adult learners. What strategies did you use? | This question assesses your teaching methods and effectiveness in conveying digital skills. | Discuss specific examples of workshops or trainings you conducted, highlighting your adaptations for adult learners. |
| How do you handle cultural differences in a training environment? Can you provide an example? | The interviewer wants to understand your ability to navigate diverse cultural contexts. | Pro members can see the explanation. |
| What tools do you prefer for remote training and why? | Pro members can see the explanation. | Pro members can see the explanation. |
| Explain how you would assess the digital literacy needs of a client group before designing training. | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you share an instance where you had to modify a curriculum or training plan? What prompted the change? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe how you would maintain participant engagement in a hybrid training environment. | Pro members can see the explanation. | Pro members can see the explanation. |
| What are the biggest challenges you foresee in delivering digital literacy training to non-native English speakers? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you create partnerships with local community organizations to enhance training opportunities? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 1 year ago
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Source:
rescue.org
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