Digital Inclusion Coordinator

This opening is not available anymore. Do not try to apply for this job.

IRC - The International Rescue Committee

Open positions at IRC
Logo of IRC

Job Description

Job Overview:

Under the supervision of the Education Program Manager, the Digital Inclusion Coordinator is responsible to administer existing digital inclusion programming. This includes, but is not limited to, ensuring access to affordable internet service and hardware for newly arrived refugees, coordinating digital skills training, active participation in Treasure Valley digital literacy initiatives for refugees, and the management of the mobile computer lab and computer lab volunteer program that matches refugees with a volunteer to offer guidance on modern technology through utilizing an existing curriculum. The Digital Inclusion Coordinator will ensure that quality practices are implemented, program outcomes are met, policies/procedures are followed, and reports are completed. This position will also participate in the development of new program areas to enhance clients understanding and use of digital tools, curriculum development, partnership management, and staff training.

Major Responsibilities:

Responsibilities include, but are not limited to:

- Ensure that the Digital Inclusion Programs consistently meet all established core resettlement services and grant outcomes as well as internal benchmarks established by IRC senior management including documentation, case files, data tracking, client influence, and other areas of administrative compliance. - Provide supervision to direct service VESL staff by providing ongoing individual supervision, coaching and goal setting, managing workload, and helping staff troubleshoot challenges. - Supervise, support, and regularly communicate with volunteers, AmeriCorps members and interns to carry out program services. - Maintain and develop partner relationships with internet companies, community partners, funders, and internal IRC RAI Community of Practice through reoccurring meetings, resource sharing, collaborative initiatives, and program data tracking. Specifically Engage in Neighbor’s United Task Force on adult education. - Develop a cohesive strategy across IRC in Boise programming, including in resettlement and economic empowerment services with accompanying staff training. - Develop digital literacy curriculum, both as standalone offerings and within existing IRC in Boise programming, to support advanced digital skills building that will help individuals prepare for mainstream service and education resources. - Maintain up to date, timely and complete data tracking in ETO and other databases. - Maintain ongoing communication with Program Managers on status of programs, working collaboratively on program design and providing timely reports - Participate in all staff meetings, trainings, office support, and other duties as assigned. - Use personal, insured vehicle, and IRC, insured vehicle (where available) to travel and transport clients and materials as needed throughout the service delivery area.

Job Requirements:

Education: Bachelor’s degree or equivalent work experience

Demonstrated Skills & Competencies:

- Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives. - At least three years of professional experience with not-for-profit and/or educational programming or equivalent work experience. - At least 2 years of experience supervising staff preferred. - Excellent English written and oral communication skills, including presentation skills. - Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships. - Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively. - Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes. - Ability to be flexible and work well under pressure in a fast-paced team environment. - Previous multi-cultural experience and proven ability to communicate well with people from diverse backgrounds strongly preferred. - Ability to lift 35+ lbs. safely. - Valid driver's license and access to a personal, insured vehicle.

Working Environment:

- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities. - May require occasional weekend and/or evening work.

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

#LI-Onsite

Qualifications

Added 1 year ago - Updated 11 months ago - Source: rescue.org