Digital Fundraising Integration Associate

Contract

This is a NPSA-7 contract. This kind of contract is known as National Personnel Services Agreement. It is normally only for nationals. It usually requires 7 years of experience, depending on education. More about NPSA-7 contracts.

Background

The Innovative and Digital Partnerships Unit was recently established within the Bureau of External Relations and Advocacy (BERA) to facilitate the development of creative partnerships and programs that accelerate progress towards the SDGs, raise non-traditional revenue streams for UNDP, and increase the organization’s advocacy and reach.

Individual giving is among the fledgling initiatives led by the unit and was revitalized at UNDP as a result of the COVID-19 crisis response mechanism in 2020 to meet demand from UNDP country offices (COs). Today it consists of central fundraising donor journeys (give.undp.org) as well as individual giving/crowdfunding campaigns to support COs (featured on undp.org/impact-giving).

The unit seeks to leverage an existing digital fundraising platform (Classy.org, payment processing through WePay), digital marketing tools (Mailchimp, Google Ad Grants, Google Display, Facebook/IG), internal partnerships (http://altfinlab.org), and initiatives (Crowdfunding Workshops), and modes of advocacy and engagement wherever possible, with an aim to focus attention on those that are scalable or replicable. These objectives are in line with UNDP’s Strategic Plan and its emphasis to become more nimble, innovative, and enterprising. Central to this approach is testing and piloting new approaches and initiatives. The unit also provides a means to organize, track, and ensure transparency over the financial resources generated.

The Digital Fundraising Integration Specialist is expected to strengthen this digital giving infrastructure in a variety of ways, with a particular focus on streamlining financial reconciliation and reporting capacities, applying and operationalizing best practices in financial management, and contributing to the use of technology to support, scale and automate the existing infrastructure.

The position requires the ability to troubleshoot and problem solve in a constantly evolving landscape of projects and occasionally ambiguous context. Hands-on technical and financial skills are essential to success. Prior experience working in a financial operations capacity at UNDP or another UN agency is a plus.

Duties and Responsibilities

• Financial Operations. Review of the unit’s monthly financial reconciliation process and oversight of functions performed by the Financial Operations Consultant that generates the primary outputs for this process.

• Tracking and Reporting. Support the recording of income and expenses, their ongoing input to regular monthly and ad hoc reporting for key initiatives, and the proper recognition of financial flows in Atlas.

• Program and Project Management. Support the planning, execution and delivery of fundraising programs and projects as assigned, in coordination with various stakeholders including BERA staff, consultants, financial operations personnel, UNDP shared services, regional and country office liaisons, and UN agency teams.
• Technological Innovation. Support the assessment and use of marketing and technology platforms and tools to help to scale operations and streamline reporting, e.g., dashboards, email automation, etc.

Competencies

CORE:

Leadership - Proactively identifies new opportunities and challenges.

Communication and Relationship Management - Expresses information and views with adaptive reasoning and appreciation for complexity and variation.

Innovation - Adapts deliverables to meet client needs.

People Management - Appropriately involves team in different stages of work and decision-making.

Delivery - Takes responsibility for addressing critical situations and delivering core value.

TECHNICAL/FUNCTIONAL:

Priority Setting - Ability to scan and synthesize diverse sets of information to arrive at strategic priorities and positioning recommendations.

Collaboration and Partnership - Ability to develop, maintain, and strengthen partnerships with others inside (Programmes/projects) or outside the organization who can provide information, assistance, and support. Sets overall direction for the formation and management of strategic relationships contributing to the overall positioning of UNDP.

Fund Operations - Knowledge of the technical and programmatic support functions normally undertaken by a fund secretariat to facilitate the work of a steering committee of a major UN or national Multi-donor trust fund.

Financial Reporting and Analysis - Ability to evaluate financial data, derive relevant findings and present them in a meaningful manner.

Operational Efficiency - Ability to identify and execute opportunities to improve operational efficiency.

Required Skills and Experience

Education:

• Completion of Secondary education (HS), is required;
• Having a Bachelor’s degree is highly desirable.

Experience:

• A minimum of 7 years (with HS Diploma) or 4 years (with Bachelors' Degree), of relevant work experience at the national or international level in digital fundraising, preferably for social mission-driven organizations or initiatives;
• Direct experience with a UN agency or UNDP in the area of financial operations supporting digital fundraising/individual giving is highly desirable;
• Proficiency using Microsoft Office 365 Suite, including Outlook, Word, Excel, SharePoint, OneDrive is required;
• Knowledge and expertise in financial operations and reconciliation is an advantage;
• Having thee ability to work autonomously and take direction as needed, is desirable;
• With Project management and/or accounting certifications is a plus.

Language Requirements:

• Proficiency in the English language, both oral and written, is required;
• Knowledge of another UN language is desirable.