COVID Navigator Specialist

Job Description

Background/IRC Summary: The mission of the International Rescue Committee (IRC) is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933, the IRC has a presence in over 40 countries and 28 offices in the United States; the IRC leads the way from harm to home. Domestically, our offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.

Job Overview/Summary: The COVID Navigator Specialist will assist people with refugee/asylee, migrant, and immigrant population backgrounds with COVID-19 education and vaccination appointments, coordinating clinics with special focus on vaccinating 6 month – 17-year-old age group. They will work to improve access to and promote the health of clients through COVID vaccinations and ensure up-to-date information and guidelines are provided in a rapidly changing pandemic environment. This position reports directly to the Health and Wellness Coordinator in Turlock.

Major Responsibilities:

- Conduct COVID-19 safety education of basic hygiene, masking requirements, social distancing, national, state, and local guidelines. - Provide education on symptoms, quarantine, isolation, testing locations, accessing medical and emergency health services, vaccine efficacy and differences, and checking-in/following up with clients for any basic needs during quarantine and isolation. - Schedule and facilitate COVID-19 vaccinations, including providing interpretation and transportation when needed. - Assist clients in navigating county public health vaccination clinics, coordinating transportation to and from sites, meeting with clients at vaccination sites, filling out forms, providing interpretation/translations, and handing out masks, vaccine card holders, and various PPE items. - Coordinate mobile vaccination clinic events with child and family-friendly activities including handing out of incentives, inviting community health and CBOs partnerships, work with volunteers, and vaccination event outreach. - Community outreach, flyer distribution, social media outreach, and partnerships with community programs and organizations. - Utilize interpretation and translation services. - Ensure timely and accurate compliance to all reporting requirements, and entry into databases. - Participate in all program meetings, staff development activities, and fully engage as a member of the team. - Attend county health services agency, grant, and other meetings when required. - Follow all policies, procedures, and protocols of the agency. - Other duties as assigned.

Key Working Relationships:

Position Reports to: Health and Wellness Coordinator in Turlock Position directly supervises: N/A

Indirect Reporting: Safety and Wellness Manager Other Internal and/or external contacts: N/A

Job Requirements:

- Undergraduate degree or medical certification preferred, with minimum of 1-2 years relevant work experience in the medical field, public health, or social services field; - Excellent verbal and written skills in English and demonstrated success working and communicating effectively in a multi-cultural environment and with limited-English speakers; - Proficiency in another language desired; Spanish, Dari, Pashto, Arabic, or Ukrainian;

- Proven ability to contribute both independently and as a team member, take initiative and follow instructions; - Excellent problem-solving skills, well organized with proven abilities to prioritize tasks and manage time effectively; - Proficient in Microsoft Office applications (Word, Excel, Outlook); - Ability to use social media to share information; - Ability to case note, track, and input data onto databases;

- Commitment to DEI principles and an inclusive work environment; - Valid driver’s license, reliable vehicle with up-to-date insurance, and the ability to travel throughout the service area.

Working Environment:

- A combination of standard office environment and remote work. - ‘Field’ time in and around the service delivery area. - May require occasional weekend and/or evening work.

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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