Consultant, Office of Internal Oversight

Contract

This is a Consultancy contract. More about Consultancy contracts.

Result of Service

• Assessment Plan – draft and final; • Summary Interview Notes of meetings/interviews; • PowerPoint presentation of preliminary findings, conclusions, and recommendations - Draft and final; and • Assessment report – draft and final.

Work Location

Working remotely

Expected duration

The selected consultant is expected to be employed within the period of 5 March – 30 June 2024, for 45 working days.

Duties and Responsibilities

THE ORGANIZATIONAL SETTING

The mandate of the Office of Internal Oversight (OIO) is to assist the Secretary General in ensuring that ICAO is managed effectively, efficiently and economically and in conformity with the applicable regulations and rules, and to provide him/her with independent and objective assurance, advice, insight and foresight through performing internal audits, evaluations, and other oversight assignments. OIO assesses and contributes to the improvement of governance, risk management, and control processes; and to the improvement of programme management and achievement of results, using a systematic and disciplined approach that ensures accountability for the effective and efficient use of organizational resources in accordance with the approved Budget and Business Plan.

MAJOR DUTIES AND RESPONSIBILITIES

Under the general guidance and supervision of the Chief, Office of Internal Oversight (OIO), the consultant will assess the ICAO Transformational Objective (TO) projects and results, conduct analysis of findings, and produce assessment report with practical recommendations. The purpose of the mid-term assessment is to review ICAO's progress in implementing the TO and assess the effectiveness and efficiency of project management for successful completion of transformational objective projects in line with ICAO's Strategic Objectives and Business priorities. Throughout the process, the consultant will closely work alongside with the assigned OIO team of ICAO.

Function 1 (incl. Expected results)

Develop and finalize an Assessment Plan and tools.

The consultant together with the evaluation specialist, Internal audit specialist and the associate Oversight Officer of ICAO, is expected to review the TO and the change management process and projects and develop an Assessment Plan with detailed methodology and data collection tools in line with the TOR, under the supervision and in consultation with C/OIO.

Function 2 (incl. Expected results)

Fieldwork stage: Collects and analyzes data for the assessment.

The Consultant will review all relevant sources of information, such as the Business Plans, ICAO Transformation Strategy, TO project documents, systems, reports, etc., and any other materials that the Consultant considers useful for this evidence-based assessment. A list of documents will also be provided to the Consultant. In addition, the Consultant, together with the evaluation specialist, Internal audit specialist and the associate Oversight Officer of ICAO, will:

• Collect data from existing ICAO information systems; • Collect data and information through face to face and virtual interviews as well as other data collection methods from ICAO Headquarters, Regional Office, Stakeholders; • Prepare summary interview notes; • Analyze data/information and perform technical quality assurance of the interpretation of the results of such analyses; and • Prepare and present initial findings in Power Point.

Function 3 (incl. Expected results)

Develop conclusions and actionable recommendations and draft Assessment Report.

The report should be prepared and presented following the guidance document clearly responding to the main assessment questions. The consultant, together with the evaluation specialist, Internal audit specialist and the associate Oversight Officer of ICAO will:

• Prepare the draft report following the assessment report outline and the TOR; • Collect and analyze comments received during the briefing and address them as necessary; • Submit final Assessment Report.

Function 4 (incl. Expected results)

Performs other related duties, as assigned.

Qualifications/special skills

Educational background

An advanced level university degree (Masters' degree or equivalent) in an aviation-related field, management, organizational development, IT, evaluation, economics, engineering, social science or any other related field is required. A first-level university degree in combination with additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Professional experience and knowledge

• A minimum of 10 years of professional experience in organizational development, strategic change management, digital transformation and results-based management, is required; • Strong experience in leading organizational transformation, with a focus on the future of work, digital adoption, organizational change, employee enablement and internal communications, is required; • Experience working at management level or in an advisory capacity to senior level managers, Councils, Governing Bodies or Standard-Setting Organizations, is required; • Experience in strategic planning, project, and programme management, is required; • Sound knowledge of RBM systems and strong Monitoring and Evaluation (M&E) experience, and M&E approaches, information analysis and report writing, is required; • Knowledge and experience of the UN System, is required; • Excellent communication and interview skills, is required; • Excellent report writing skills, is required; • Demonstrated ability to deliver quality results within strict deadlines, is required. • Experience in evaluating organizational transformational practices and change management initiatives, is desirable; • Extensive knowledge of and experience in the management and implementation of aviation programmes and projects at international, regional or national levels, is desirable; • Thorough knowledge of the Convention on International Civil Aviation, ICAO Standards and Recommended Practices (SARPs), is desirable.

Languages

• Fluent reading, writing and speaking abilities in English, is required. • A working knowledge of a second language of the Organization (Arabic, Chinese, French, Spanish or Russian), is desirable.

Additional Information

Consultants will be held to the highest ethical standards and are required to sign a Code of Conduct upon acceptance of the assignment.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.