Consultant – Mainstreaming Accountability to Affected Populations (AAP) into programming in EAP region, UNICEF East Asia and Pacific Regional Office (EAPRO), Bangkok, Thailand

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Application deadline in 1 day: Wednesday 19 Jun 2024 at 16:55 UTC

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfilling their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a better future

UNICEF works to ensure the rights of all children in the East Asia and Pacific Region. This means the rights of every child living in this country, irrespective of their nationality, gender, religion or ethnicity, to:

  • survival – to basic healthcare, peace and security;
  • development – to a good education, a loving home and adequate nutrition;
  • protection – from abuse, neglect, trafficking, child labour and other forms of exploitation; and
  • participation – to express opinions, be listened to and take part in making any decisions that affect them

How can you make a difference?

UNICEF East Asia and Pacific Regional Office is seeking an individual consultant to provide technical support to EAPRO and to country offices across the region to implement the priority actions outlined in the EAPRO AAP Roadmap 2023-2025, namely:

1. Senior management leadership on AAP integration;

2. RO and CO resources for AAP integration;

3. AAP integrated into Planning, Monitoring and Evaluation (PME) processes, including for Emergency Preparedness and Response (EPR) and partnership arrangements; and

4. Programmes and operations staff ensure systematic inclusion of information provision, participation, and complaints and feedback mechanisms across multiple sectors.

Work assignment (office/home-based modality with some travel within the region), expected deliverable and delivery schedule.

The consultant will work under the direct supervision and guidance of the EAPRO Emergency Specialist. Close coordination will be maintained with the EAPRO PME team and the EAPRO PSEA focal point.

Assignment 1: Support EAPRO management in guiding and monitoring implementation of EAPR AAP Roadmap 2023-2025

• Provide status updates and recommendations to EAPRO senior management to ensure progress of implementation against the EAPRO AAP Roadmap

• Initiate a regional AAP dashboard for monitoring and reporting on CO progress on the AAP Regional Roadmap

• Provide quality assurance on EAPR COs’ reporting against AAP CSI indicators and in RAM/EYSNs

Expected deliverable 1: Provide a detailed analytical report on the status of AAP implementation across the RO and COs in EAPR, identifying bottlenecks and recommendations for way forward.

Delivery schedule: 1a) August 2024; 1b) March 2025; 1c) July 2025

Expected deliverable 2: Develop and maintain a regional AAP dashboard for monitoring and reporting on CO progress on the AAP Regional Roadmap.

Delivery schedule: 2a) September 2024; 2b) March 2025; 2c) July 2025

Expected deliverable 3: QA provided on EAPR COs AAP CSI reporting and RAM/EYSM.

Delivery schedule: 3a) February 2025

Assignment 2: Develop resources to support AAP integration at RO and CO levels.

• Facilitate development and use of harmonized tools and knowledge products on AAP for CO staff and partners.

• Support the development and or adaptation of suitable tools and opportunities for AAP data collection in COs to inform design and implementation of programmatic interventions.

• Contextualise global AAP capacity building materials and identify opportunities to integrate AAP/CE into existing training and tailor content to specific audiences.

Expected deliverable 4: Develop a standard community satisfaction survey tool for integration in CO monitoring processes.

Delivery schedule: 4a) October 2024;

Expected deliverable 5: Develop standard feedback SOP and feedback data collection formats for use by CO and implementing partners.

Delivery schedule: 5a) November 2024

Assignment 3: Establish Helpdesk function for technical assistance to COs on AAP

• Support the development of country level strategies and action plans to scale up AAP interventions and processes.

• Provide technical assistance to facilitate AAP related trainings and capacity development for UNICEF staff, partner agencies, Implementing Partners and/ Government counterparts.

• In coordination with RO PME, support the integration of AAP interventions and processes into new Country Programme Documents, and technically support development of systems for systematic collection and analysis of key community feedback data through integration of core AAP questions in assessments, surveys and other data collection tools and opportunities.

• In coordination with RO-Operations and RO-Humanitarian Action teams, support the integration of AAP interventions and processes into CO implementing partnership arrangements (e.g. Programme Documents, humanitarian Simplified Programme Documents).

• In coordination with RO-Humanitarian Action teams review existing emergency preparedness plans and support the integration of AAP and CE into country-level preparedness efforts to enhance readiness to fulfill UNICEF’s AAP commitments in case of sudden-onset emergencies.

• In close collaboration with the HQ UNICARE team, support the roll out of global feedback mechanism ensuring best practices are replicated in COs across the region.

• In partnership with Regional and CO SEA staff support CO level linkages between PSEA and AAP with a focus on community-based reporting mechanisms.

Expected deliverable 6: New / updated AAP action plans supported in at least 10 countries

Delivery schedule: 6a) November 2024; 6b) January 2025; 6c) May 2025

Expected deliverable 7: AAP specific and/or integrated trainings facilitated in at least 4 countries

Delivery schedule: 7a) December 2024; 7b) June 2025

Expected deliverable 8: Provide technical inputs during mid-term reviews / development of new CPDs for at least 4 COs.

Delivery schedule: 8a) April 2025 8b) May 2025

Expected deliverable 9: All 14 Emergency Preparedness Plans in the region reviewed for APP integration

Delivery schedule: 9a) October 2024 (2 COs); 9b) February 2025 (4 COs); 9c) April 2025 (4 COs); 9d) July 2025 (4 COs)

Assignment 4: Strengthen AAP evidence generation, innovation, and knowledge management

• Facilitate the collection of lesson learned, and documentation of AAP innovative practices.

• Establish regional AAP COP with quarterly webinars to support regional advocacy, networking and regularly updates on current AAP practices for improved understanding of and adoption of AAP principles and approaches.

• Represent UNICEF at inter-agency Working Groups, and other relevant fora in formulating and articulating AAP plans and outcomes and in disseminating key results and lessons learnt.

Expected deliverable 10: Webinar series on AAP in-practice facilitated.

Delivery schedule: 10a) October 2024; 10b) January 2025; 10c) March 2025; 10d) June 2025

Duration of Contract: 1 August 2024 31 July 2025

Duty Travel: Official travel to support COs may be needed for capacity building and CO action plan support, but will only be undertaken if a deliverable demonstratively cannot be produced without travel, i.e. through remote work.

To qualify as an advocate for every child you will have…

• Advanced university degree in social sciences (anthropology, sociology, psychology, social development, development studies etc.), community development or any other related field.

• At least 8 years of professional experience in community engagement with significant experience working on AAP interventions and the establishment of feedback and complaints mechanisms.

• Strong experience in capacity building on AAP for a mixed audience of UN staff, NGOs/CSO and national governments

• Previous experience providing technical support to and communicating with partners at different levels.

• Demonstrated skills in professional high-quality writing in English.

• Experience working in the East Asia Pacific region

• Experience working with UNICEF an asset.

Interested candidates are requested to submit CV, full contact information of minimum 3 references, availability, and proposed daily professional fee in USD by 19 June 2024.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit here.


UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants. Consultants are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

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