Consultancy: USupport Project Manager, Adolescent Development & Participation, Warsaw, Poland - Office-based, 12 months
Coordinate and support administrative arrangements for USupport project.
Overview
Coordinate and support administrative arrangements for USupport project.
You have:
- Bachelor’s degree in Project Management, Business Administration, or other related field.
- At least 7 years of experience in project management, including IT project management, preferably related to adolescents and youth, and/or MHPSS.
- Previous experience working with Notion and other project management tools is an asset.
- Excellent language skills in Polish and English. Knowledge of Ukrainian/Russian will be an asset.
Contract
This is a Consultancy contract. More about Consultancy contracts.
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, COMMITMENT.
The current Ukrainian crisis had a significant impact on the lives of children and families in communities throughout the country. According to official statistics, around 1.2 million refugees have been registered in Poland. Around 50% of them are children under 18 years and around 75% of them are women and children. UNICEF has established an emergency response office in Poland and initiated a cooperation agreement with the national and municipality authorities and local NGOs to provide crisis support to the Ukrainian Refugees.
How can you make a difference?
The purpose of this consultancy is to coordinate and support the administrative arrangements and processes to onboard and maintain the USupport project in Poland. The consultant will work under the supervision of the USupport focal point and will be contributing to the overall project coordination supported by the Europe and Central Asia Regional Office (ECARO) Adolescent Development and Participation (ADAP) team. The consultant will support various phases of project roll-out in the country, including coordination of providers’ vetting and onboarding, arranging platform pre-testing with adolescents and young people, liaise with the technical team, ensuring content translation and adaptation, developing social media and media assets for the USupport launch, tracking and following up on the project implementation in line with the agreed deliverables.
Main scope of work for consultant would be in the framework of the following duties, however will not be strictly limited to the following list and may vary depending on specific tasks that may be agreed with the consultant during the implementation process:
1. CMS (Content Management System) platform support
- Ensure translation and adaptation of the existing content.
- Establish a mechanism for timely approval and updating the content on a regular basis.
- Update and publish the content on the platform and apps.
- Moderate and edit the Q/A section of the portal.
2. All activities related to Client and Providers creation/edit/update functionalities including account management
- Working closely with the Government/NGO partners to ensure proper selection, vetting, training, and onboarding of the providers.
- Liaise with the technical team to establish and test the database of the pre-selected providers.
- Coordinate pre-testing of the platform, including the technical testing, UX/UI testing and testing with the adolescents and youth.
- On-going liaison with the providers and managing payment systems.
3. Manage complaints, data protection and consent modules.
- Establish a verification mechanism for providers and arrange a proper feedback channel to address the potential complaints.
- Establish standardize policy to address the complaints and manage the misconduct reports.
4. Preparation for the USupport launch in Poland.
- Ensure that marketing/promotional strategy and action plan are duly developed and operationalised.
- Ensure that the social media and media assets are developed and translated.
- Coordination of media activities for the platform launch.
5. Prepare presentations and data-driven reports on the platform performance.
As a champion for every child, qualifications are…
- Bachelor’s degree in Project Management, Business Administration, or other related field.
- At least 7 years of experience in project management, including IT project management, preferably related to adolescents and youth, and/or MHPSS.
- Previous experience working with Notion and other project management tools is an asset.
- Excellent language skills in Polish and English. Knowledge of Ukrainian/Russian will be an asset.
For every Child, you demonstrate… our core values of Commitment, Respect, Integrity, Trust, and Accountability.
This position is a short-term non-staff assignment and doesn’t give rise to a long-term permanent post with the organization.
Applicants are required to include in their applications a financial proposal which includes a lumpsum amount for consultancy fees, local transportation and other miscellaneous costs. Breakdown or details of the fee will be much appreciated. FOR FULL TERMS OF REFERENCE, PLEASE EMAIL [email protected].
UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
Remarks:
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.
The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.
Potential interview questions
| Can you describe a project you managed successfully under tight deadlines? | This question assesses your ability to handle pressure and manage time effectively. | Highlight the project goals, your role in planning, and how you met the deadlines. |
| How do you ensure effective communication among project stakeholders? | This question evaluates your communication skills and stakeholder management abilities. | Pro members can see the explanation. |
| What strategies would you use to handle complaints from project participants? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a time you had to manage content translation in a project. | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you increased project visibility through social media? | Pro members can see the explanation. | Pro members can see the explanation. |