Consultancy: Regional Child Protection Case management and Information Management Specialist, Dakar, Senegal/WCARO, 12 months (Remote with missions to WCAR countries)

Contract

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Hope

Scope of Work:

Working closely with the regional Child Protection section and Planning, Monitoring and Reporting (PMR) section, and under the direct supervision of the WCARO Child Protection Specialist (VAC and Exploitation) and other relevant staff including the Child Protection Advisor, the Monitoring Specialist, the Child Protection colleagues working on case Management and CPIMS+/Primero in NYHQ and other Child Protection Specialists working on issues concerning child protection case management, the Information Management Specialist will be responsible for the following:

1. Provision of direct, expert support to COs on child protection case management systems
   • Keep building on existing tools, guidelines and procedures, support countries in the region to apply and/or adapt tools for incident reporting and case management in development and humanitarian settings to support children at risk or victims of violence (including gender-based violence), exploitation, abuse, and child marriage and FGM, and children on the move. This support takes into account:
   • Quality Assertion Framework on case management (QAF)
   • Development and adaptation of case management tools and procedures
   • Data protection and information sharing protocols, and data protection impact assessments
   • Status of efforts to plan, develop and support the social service workforce, including opportunities to include case management in pre- and in-service training curricula
   • Technical support for monitoring the implementation of CPIMS+/Primero including quality assurance.
   • Other related support to WCARO on Child Protection Case Management. Liaise with other global and regional leads on coordinated initiatives.
2. Provision of direct (virtual and in-person), expert support to COs on child protection information management systems
   • Based on existing tools and guidance, keep tailoring and adapting technical guidance to country offices in the WCA region on child protection information management systems (CPIMS+) and the deployment of appropriate digital innovations for incident reporting and case management in development and humanitarian situations (including children on the move) to support children at risk or victims of violence (including gender based violence), exploitation, abuse, child marriage and female genital mutilation (FGM)).
   • Technical support in strengthening CPIMS+ interoperability with other sector MIS and based on existing tools and guidelines based on assessment of readiness, technical support in transition to in-country hosting
   • In close collaboration with country office and HQ, the migration of child protection data to digital information management systems aligned with the principles and guidelines elaborated above.
   • In close collaboration with country office and HQ, keep working on the upgrade of the child protection information management systems already rolled out.
   • In close collaboration with regional Child Protection colleagues (including working on emergencies and on violence), provide technical support to the integration of sexual violence data into CP IM systems, including quality assurance and support to the update of the CPIE Database, and, based on developments at global level and in consultation with the concerned colleagues at the regional and HQ level, the development of a regional MRM database and GBVIMS database.
   • Serve as WCAR lead on CPIMS+/Primero and liaise with other global and regional leads on coordinated deployments and other initiatives – included in above.
   • Serve as a member of the CPIMS+ Technical Team which is the operational branch of the global Steering Committee
   • Support COs to organize and roll-out technical trainings for CPMIS+ users (TOT approach)
   • Provide technical guidance in the development of key policy document including assessments required for the start-up of CPIMS+ including guiding country specific pilot phases and scale up.

How can you make a difference?

Purpose of Activity/Assignment:

The objective of this assignment is for expert support for countries in West and Central Africa in the reinforcement or development of a child protection case management package. The main focus will be on the reinforcement in cases where the system is already in place the development and rollout of the child protection information management system (CPIMS+/Primero), and to support the strengthening of capacity of UNICEF Child Protection country office (CO) sections and partners at the national level and decentralized levels in this regard.

Work Assignments OverviewDeliverables/OutputsDelivery deadlineEstimated BudgetInception report and plan for the 12-month contractInception report and plan for the 12-month contractSeptember 22th, 20235%Update the situation of countries in case management and information management system and participate in relevant regional and global meetings concerning child protection information management notably CPIMS+/PrimeroFollowing a comprehensive update. Initial update and then monthly updates with detailed 24 countries status reports on case management and information management and short reports highlighting the key learnings/contributions and implications for WCAROctober 13th, 202310%Action plans develop for the country offices that still do not have it (including criteria) to support them in case management, information management and capacity buildingAction plan developed with countries in the region available onlineNovember 22th , 202315%In line with the regional support plan, carry out in-country and remote field support missions to support COs and government counterparts with assessments and development or refinement of country child protection case management and information management strategies and provide ongoing remote, continued support to implementation of child protection IM strategies, aligned with case management development/ strengthening strategies in the countriesIn-country and remote field support missions Country child protection information management strategies and action plans Mission reports validated by COs Regular updates to action plans and country support plan Technical inputs in regional and CO strategy documents for case management development / strengthening Technical inputs in regional and CO strategy documents forinformation management development (CPIMS+ and if, where relevantFebruary 202420%Provide technical support for the roll out of Primero and supporting the scale-up of protection actors using the systemTechnical support in business analysis, configuration, interoperability (if required), testing, training, and technical documentation (such as implementation plans) of CPIMS+ in countries that meet the criteria Technical support for CPIMS+ roll out activities in other WCA countries and providing timely support to system administrators and CPIMS+ focal points within the regionApril 202415%Provide training to UNICEF CO colleagues and others child protection actors in child protection information management and case management for countries in the region. This training is based on existing tools, guidelines and procedures.Technical support for planning, developing and supporting the social service workforce (notably the child protection case workers and supervisors) in case management and case management supervision linked to pre and in-service training curricula for 4 COs in country and remotely. Technical support for organization and training of case managers, supervisors and administrators on CPIMS+ linked to pre- and in-service training curricula Development of materials and documentation of the key results and learnings of the above-mentioned technical support.

Strengthening responsible data practices in country offices and with partners

May 202420%Support for policy development and standard setting related to Child protection case management and information management systemsIn collaboration with concerned Country and Regional Office Staff, technical support for development of policies, Standard Operating Procedures (SOPs) related to child protection case management and information management systems. This is linked to data protection and case management guidelines and standards.July 202410%Final summary report 20 pages maximum plus annexes and update the relevant sharepoint sideFinal reportSeptember 20245%To qualify as an advocate for every child you will have…

• An advanced university degree (Master’s or higher) in Social sciences, political sciences, law or another relevant field.
  • A bachelor’s degree with 2 additional relevant year of experience may be accepted in lieu of an Advanced university degree
• Minimum of 5 years relevant experience developing and supporting information management systems in humanitarian and non-humanitarian settings
• Minimum of 4 years supporting the deployment and roll-out of Primero/CPIMS+
• Proven familiarity with child protection case management development and/ or strengthening processes
• Strong background in mobile data collection is an asset
• Ability and willingness to travel to emergency countries in the region
• Fluency in French and proficiency in English

Requirements

• Completed profile in UNICEF's e-Recruitment system/Resume
• Academic credentials/certificates
• Consultancy proposal
• Financial proposal that will include
  • Costs for each deliverable and total all-inclusive (lump sum) fees for the whole assignment
  • Travel costs and daily subsistence allowance, if internationally recruited or travel is required as per TO
  • Any other estimated costs: visa, health insurance, and living costs as applicable.
• Previously relevant consultancy products & final evaluations (if available)
• Indicate your availability
• At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.
• Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.