Computer Information Systems Assistant (Quality Assurance Specialist)

Contract

This is a G-5 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 5 years of experience, depending on education. More about G-5 contracts.

Org. Setting and Reporting This position is located in the Software Products for Member States Unit (SPMS), Information Technology Service (ITS), within the Division for Management (DM) of the United Nations Office on Drugs and Crime (UNODC), in Vienna. The incumbent will work under the direct supervision of the team leader of Technical Training (TT) and overall guidance of the Chief of the Software Products for Member States Unit (SPMS).

For more information on UNOV-UNODC, please visit the following websites: www.unov.org and www.unodc.org .

Responsibilities The Computer Information Systems Assistant (Quality Assurance Specialist) will perform the following specific duties:

• Manually test and debug windows applications, web applications and web services that are based on Microsoft .NET technologies (ASP.NET, Windows Forms, C#), T-SQL, Entity Framework, WebApi, and Angular (2+), in addition to other technologies such as: HTML, JavaScript.
• Work with test automation developers to document TFS user stories, bugs, features, and document the success criteria to test, for developers to develop tests against. Assist in the development, implementation and maintenance of an automated test infrastructure to increase efficiency of the testing processes, implement means of regression test automation in TFS test plans or TFS/Azure pipelines.
• Provide support on software development matters and in the implementation of new software releases by testing computer application systems and programs, using UN established standards for IT technologies and tools;
• Serve as a team member in the planning, specification, design, development, implementation and support of computer application systems from a quality assurance perspective;
• Independently liaise with users to define and specify requirements and problems;
• Draft technical and user documentation as well as training materials for deployed computer application systems and provide input and support to technical presentations;
• Maintain test and functional specifications for computer application systems, programs and procedures developed and/or modified;
• Draft correspondence and communications, including work plan revisions, and prepare unit contributions for a variety of periodic reports;
• Keep abreast of developments in the field of quality assurance and propose new acquisitions as appropriate;
• Publish material on various platforms including SPMS’s internet platform that uses Drupal

• Perform other work-related duties as assigned.

  Competencies - Professionalism: Has knowledge of various types and levels of software testing. Has knowledge of software testing industry standards and procedures. Has knowledge of software development life-cycle and quality assurance activities. Is able to focus on quality, has a ‘test-to-break’ attitude and good analytical and testing skills. Is able to understand the entire software development process while simultaneously aligning work assignments to project goal requirements. Is able to draft technical and user documentation. Is able to effectively coordinate and liaise with colleagues and clients. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

• Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

• Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

  Education High school diploma or equivalent is required. International Software Testing Qualifications Board (ISTQB) certification is required. Relevant additional post-secondary education is an asset.

  Work Experience A minimum of five years of experience in software quality assurance or related area is required. Experience in developing Test Automation Framework or designing automated testing suites is required. Experience with Agile development approaches such as SCRUM is required. Experience with S/W CM and build tools such as Microsoft TFS is required. Practical experience and knowledge of Microsoft Test Manager, Selenium or Test Complete is desirable.

  Languages English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of another official United Nations language is an advantage.

  Assessment Evaluation of qualified candidates may include a technical test and a competency-based interview.

  Special Notice This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. Non-local candidates will be considered only when no suitable candidate from the duty station is identified and will be subject to local recruitment. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

This position is funded from extra budgetary resources. The initial appointment will be for a period of one year and any extension of appointment will be subject to the availability of the post or funds, budgetary approval or extension of the mandate.

Other Skills and Requirements Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application.

The GGST is a proctored entry-level examination at the duty station. Any travel expenses incurred in order to take the examination are the responsibility of the candidate and will not be reimbursed by the Organization.

Having passed the Administrative Support Assessment Test [in English] at the United Nations headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International criminal tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGST

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.