Communications Senior Officer

Contract

This is a IICA-1 contract. This kind of contract is known as International Individual Contractor Agreements. It is normally internationally recruited only. It's an external contract. It usually requires 2 years of experience, depending on education. More about IICA-1 contracts.

Background Information - Job-specific

The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the successful implementation of its partners' peacebuilding, humanitarian and development projects around the world. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.

Located in Dakar, the UNOPS office in Senegal has developed a strong working relation with the Governments of West Africa and international partners over the years. It provides technical support in strategic development areas including elections; procurement and related capacity building; environmental protection, as well as infrastructure rehabilitation and development.

Under the overall guidance and direct supervision of the Hub Director, the Communication and Reporting Analyst r is responsible for supporting development and management of all manner of communications for the Hub.

Functional Responsibilities

Under the direct supervision of SNMC Director, the Communications Senior Officer will perform the following duties and responsibilities:

1. Communication

• Support the development and management of a communication plans UNOPS Office in Senegal

• Produce high quality communications and visibility materials in French and in English

• Prepare articles to increase visibility of UNOPS and its Partners on websites and Social Media

• Oversee preparation of short videos and photo stories of projects during their implementation

• Address ad-hoc communication requests

• Ensure the production of external communication materials and products (brochures

information documents, newsletters, etc.)

• Collect project achievements to support external communication of results and lessons learned from SNMC projects

• Represent SNMC in communication and knowledge management initiatives

• Support the implementation and monitoring of existing and newly developed project communication plans

• Follow-up on outstanding SNMC projects to ensure that the achievements of these projects are properly captured in the right communication formats for external outreach purpose and for partner satisfaction

• Liaise with communications focal points of partner organizations to ensure that communications strategies are aligned between UNOPS and partner organizations on existing projects

• Coordinate with partner organizations during project implementation to ensure that joint communications are organized as much as possible (for example, joint press trips to field sites, etc.)

• Develop content, presentations, correspondence, briefings, talking points and all other external communication material including content for social media

• Liaise with the Communications Group in Head Quarters as well as project communication focal points colleagues on communication matters when necessary

• Assist with developing outreach and other events in coordination with the HQ Communication Group.

• Facilitate and support the implementation of different projects visibility events planned within the framework of the projects and ensure their dissemination to the various stakeholders

• Develop monitoring and communications materials using multi media such as drones, videos and still photography.

2. Partnership Engagement

• Develop communication plans for each project during and/or after the project development phase whenever requested by donors and/or Hub

• Develop factsheets and capacity statements that are used to communicate the value-add of UNOPS to external partners, including but not limited to Ministries/Governments and financing bodies such as World Bank, IsDB and EU

3. Reporting

• Coordinate and review project reporting to donors

• Ensure that reports are produced to a high quality, and are submitted as per the required schedule of reporting to different donors

• In conjunction with program and project managers, ensure the timely delivery of progress reports to donors and project partners in compliance with coordination requirements

• Maintain regular contacts with all project teams to ensure timely and accurate data relating to the progress of works

• In close consultation with the PMO and Support Services ensures adherence to internal reporting mechanisms

• Prepare briefing notes for internal and external audiences on program/support services performance and other issues, as and when required

• Establish and maintain project results files or similar to gather and document key

results emerging from projects

• In close collaboration with the PMO and Support Services actively support projects operational and financial closing processes to ensure timely submission of Final Financial Report to donors

4. Knowledge Management

• Implement daily aspects of SNMC’s Communication Strategy

• Analyze all aspects of good performance, identifying good practices, lessons learnt and opportunities for improvement

• Develop, maintain and update partners and clients contact list/database

Impact of Results : The Hub has consistent messaging across multiple platforms regarding our projects and operations.

Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above) Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

Education - A Master degree in business administration, development studies, political science, international relations, journalism, social media, social science, is required. - A bachelor's degree combined with 2 additional years of relevant experience may be accepted in lieu of the MA.

Experience - A minimum of 2 years of experience in communications and report writing is required - Knowledge of the UN system and familiarity with UNOPS procedures is an advantage - Experience of working in conflict or post-conflict environments highly desirable - Skills in good level presentation, interpretations and communications writing are required - Experience creating communications materials using drones highly desirable - Drone pilot license highly desirable

Language Requirements: - Full working knowledge of French is is essential. - Fluency in English is a strong asset.

Contract type, level and duration

Contract type: International Individual Contract Agreement (IICA) Contract level: IICA-1 Contract duration: Ongoing

For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Considerations

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.