Communication Associate

Senior Leadership

Overview

Support communication strategies to promote UNDP initiatives.

You have:

• Secondary education is required, or a university degree in Communications, Journalism, or Advertising will be given due consideration.
• Minimum of 7 years relevant communications experience with secondary education or 4 years with bachelor’s degree.
• Fluency in English is required.
• Working knowledge of another UN language is an asset.
• Experience with software packages (MS Word, Excel, etc.) and web-based management systems.
• Experience in Graphic designing is desirable.
• Experience in Social Media Management and storytelling is desired.

Contract

This is a NPSA-7 contract. This kind of contract is known as National Personnel Services Agreement. It is normally only for nationals. It usually requires 7 years of experience, depending on education. More about NPSA-7 contracts.

Background

Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Office/Unit/Project Description

UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet.

UNDP invests in improving access to rights and services through strengthening effective, inclusive and accountable governing institutions, promoting a transparent, gender-sensitive and digitalized public administration with innovative solutions. UNDP focuses on the advancement rule of law and access to justice and facilitates people’s meaningful participation – in particular, women and youth - in decision-making to promote equality and social cohesion at local level.

As the integrator for collective action to realize the Sustainable Development Goals (SDGs), UNDP serves as the knowledge frontier organization for sustainable development in the UN Development System. UNDP’s policy work carried out at HQ, Regional and Country Office levels offers a spectrum of deep local knowledge to cutting-edge global perspectives and advocacy.

Under the broader framework of the SDGs and in line with the UN Sustainable Development Cooperation Framework (UNSDCF), the UNDP work in Suriname focuses on three areas as per the CPD 2022-2026: i) democratic governance, ii) social development and iii) environment, climate change and natural resource management. Gender equality and digital transformation are cross cutting priorities in all interventions. Annually, UNDP delivers over 4m$ in development projects.

UNDP Suriname has close cooperation with the vertical funds (GEF), the EU, UN SDG Fund, bilateral partners as well as regional and global organizations and international financial institutions. UNDP also works with various civil society groups, academia and private sector organizations to advance the national development agenda and the SDGs.

The role of the Country Office Communications Associate is to adapt UNDP’s global and regional communication strategies to a local context and the Country Office development priorities. Through the production of high-quality communication materials and innovative use of relevantly targeted communication channels (internal and external), the Communications Associate works collaboratively with all teams in the Country Office to position UNDP as a leader in the development arena, promote visibility of UNDP programme outcomes/development results, mobilize support for Sustainable Development Goals in the country, and practice delivery as one UN.

Scope of Work

The Communications Associate works in close collaboration with the CO Programme, Operations and project teams, staff of other UN Agencies, UNDP Communications Regional and HQ staff, government officials, national and international media, donors and civil society. The Communications Associate promotes a client-oriented approach in UNDP.

1.Support the implementation of internal and external communication and outreach strategies in the country office.

• Provide support for the country office communication needs assessments (e.g., projects, country program, and corporate change initiatives).
• Provide support to UNDP projects and programme in implementing the country office communication action plan.
• Gather information from different programmes and projects to share with Communication Analysts and Specialist and to archive for future use in communication activities.
• Maintain an information database and photo library that includes reviewing and identifying reference materials for retention.

2. Support the implementation of the country office publication strategy and plan.

• Coordinate with projects and programmes to identify leads for different communication publications.
• Provide support to translate, edit and proofread different articles and content.
• Supervise publications dissemination that includes maintaining contact with printers and other suppliers to ensure both production and dissemination of publications.
• Provide support to the effective monitoring, evaluation, and reporting on progress of project implementation.

3. Support application of corporate guidelines for any digital content included on country office website, intranet and social media.

• Assist in updating CO website in line with corporate guidelines.
• Design content for website and social media in line corporate guidelines.

4. Assist Communications unit in knowledge management and dissemination.

• Compile knowledge products from programme/projects and ensure they are properly archived
• Upload content on Internal database and website.
• Work with suppliers/vendors as and when necessary,

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.

Institutional Arrangement:

The Communication Associate works under the general supervision of the Deputy Resident Representative/Head of Office and collaborates closely with the Team Leaders and Project Managers and all other CO units.

Competencies

Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination Cross-Functional & Technical competencies

Thematic Area Name Definition Business Management Communication - Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. ‡Ability to manage communications internally and externally, through media, social media and other appropriate channels - .

Business Management Digital Awareness and Literacy - Ability to monitor new and emerging technologies,

as well as understand their usage, potential,

limitations, impact, and added value. Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others touse them as needed. Knowledge of the usage of digital technologies and emerging trends

Business Management Customer Satisfaction/Client Management - Ability to respond timely and appropriately with a

sense of urgency, provide consistent solutions, and

deliver timely and quality results and/or solutions

to fulfil and understand the real customers' needs.

Provide inputs to the development of customer

service strategy. Look for ways to add value beyond

clients' immediate requests. Ability to anticipate

client's upcoming needs and concerns

Communications Digital asset management - Ability to use digital asset management (DAM) systems to effectively store, share and organize digital assets such as images, videos and other media

Communications Multimedia writing/editing - Ability to create and/or edit written content for multimedia

Communications Social Media management - Ability to represent and promote the UNDP brand in virtual communities and networks

Communications Writing and editing - Ability to create and/or edit written content in different UN languages.

Minimum Qualifications of the Successful NPSA

Minimum Education requirements - Secondary education is required, or - A university degree in Communications, Journalism, or Advertising will be given due consideration, but it is not a requirement.

Minimum years of relevant work experience Minimum of 7 years (with secondary education) or 4 years (with bachelor’s degree) of relevant communications experience preferably providing communication packages at the national level to promote the activities of an international development organization.

Required skills Experience in the use of computers, office software packages (MS Word, Excel, etc.) and web-based management systems, and advanced knowledge of spreadsheet and database packages. Desired skills in addition to the competencies covered in the Competencies section - Experience in Graphic designing is desirable. - Experience in Social Media Management and storytelling is desired. - Experience with photography and/or videography is an asset.

Required Language(s) - Fluency in English is required. - Working knowledge of another UN language is an asset.

Professional Certificates Disclaimer

Important applicant information

All posts in the NPSA categories are subject to local recruitment.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

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Potential interview questions

Added 1 year ago - Updated 1 year ago - Source: jobs.undp.org