Client Benefits Intern (Summer 2025)
Assist in maintaining public benefits for clients.
This opening is not available anymore.
Do not try to apply for this job.
Overview
Assist in maintaining public benefits for clients.
You have:
- Good written and verbal communications skills
- Strong interpersonal skills and able to engage clients in a counseling role
- Reliable, responsible, punctual and professional
- Flexible and able to work in a fast-paced, dynamic environment
- Comfortable working in a global setting
- Fluency in languages spoken by clients (Dari, Pashto, Arabic, Kiswahili, French, etc.)
Through this internship, the Client Benefits Intern will gain insight into the resettlement process, will gain experience with public policy in practice, and will support our new neighbors at a critical point in their lives.
RESPONSIBILITIES:
- Attend Volunteer/Intern Orientation
- Assist the Client Benefits Specialist in maintaining clients’ public benefits
- Liaise with local governments and Departments of Social Services in order to maintain client’s public benefits
- Contact clients for reminders about benefit’s interviews, renewals, and other upcoming appointments
- Document and appropriately file Department of Social Services notices and communications
- Compile and edit local resource sheets and benefits manual for clients
- Advocate for clients’ needs with benefits program staff and local governments
- Document activities in case files and provide other administrative support as appropriate
- Record hours and submit completed timesheet for each month via the IRC’s online Volunteer Dashboard
Qualifications - Good written and verbal communications skills
- Strong interpersonal skills and able to engage clients in a counseling role
- Reliable, responsible, punctual and professional
- Flexible and able to work in a fast-paced, dynamic environment
- Comfortable working in a global setting
- Preferred - Fluency in languages spoken by clients (Dari, Pashto, Arabic, Kiswahili, French, etc.)
This position is unpaid and reports to the Client Benefits Specialist.
Potential interview questions
| Describe a time when you had to communicate complex information to someone. | This question assesses your communication skills and ability to simplify complex topics. | Provide a specific example, focus on clarity and the outcome. |
| How would you handle a situation where a client is upset about their benefits? | The interviewer wants to evaluate your interpersonal skills and conflict resolution abilities. | Pro members can see the explanation. |
| Can you give an example of how you worked effectively in a team setting? | Pro members can see the explanation. | Pro members can see the explanation. |
| Tell me about a time you had to advocate for someone’s needs. | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to stay organized while managing multiple tasks? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 1 year ago
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Source:
rescue.org
