Cleaner X2
Maintain cleanliness and hygiene of the CSS Center daily.
Overview
Maintain cleanliness and hygiene of the CSS Center daily.
You have:
- Minimum 6 months to 1 year of relevant experience in cleaning offices, centers, public buildings, or similar facilities.
- Spoken and written Arabic is essential.
- High School Degree
- Basic knowledge of cleaning materials, hygiene practices, and safe use of cleaning chemicals.
Contract
This is a DRC - National contract. More about DRC - National contracts.
Cleaner X2
[Diyala - Gatoon & Jalawla]
In 2003, , DRC became one of the first organisations to provide humanitarian assistance in the country. Today, DRC continues to provide humanitarian assistance to the most vulnerable displacement-affected families, including IDPs, returnees, and host communities in Basra, Baqubah, Jalawla, Gatoon, Baghdad, Muqdadiya, Mosul, Duhok, Tel Afar, Baa’j, Sinjar, and Erbil.
Find more about DRC operations in Iraq here: Iraq | DRC Danish Refugee Council
Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified [Cleaner]
Overall purpose of the role:
The cleaner will be responsible for maintaining the cleanliness, hygiene, and orderly condition of the CSS Center. The role includes daily cleaning of offices, common areas, bathrooms, and other center facilities, as well as providing basic support tasks such as preparing tea, washing utensils, managing cleaning supplies, and reporting maintenance needs. The position contributes to ensuring that the CSS Center remains a safe, clean, and welcoming environment for staff, visitors, and beneficiaries.
Responsibilities:
The Cleaner will:
- Clean the CSS Center on a daily basis, including offices, corridors, meeting rooms, reception areas, and other shared spaces.
- Ensure that bathrooms and toilets are cleaned, disinfected, and maintained in a hygienic condition every day.
- Empty waste bins regularly and ensure proper disposal of waste in line with center procedures.
- Prepare tea and other basic refreshments when requested, and wash cups, utensils, and related materials after use.
- Maintain cleaning materials, hygiene supplies, and storage areas in an organized and safe condition.
- Monitor the availability of cleaning supplies and inform the line manager when items need to be replenished.
- Report any damages, maintenance issues, safety concerns, or repair needs to the line manager in a timely manner.
- Support the arrangement and cleanliness of meeting spaces before and after activities, sessions, or visits.
- Cooperate respectfully with DRC staff, visitors, partners, and beneficiaries at the CSS Center.
- Maintain confidentiality and avoid interference in program activities, case management, or staff work.
- Follow DRC’s Code of Conduct, safety instructions, and safeguarding standards at all times.
- Perform any other relevant tasks assigned by the line manager.
Experience and technical competence:
- Minimum 6 months to 1 year of relevant experience in cleaning offices, centers, public buildings, or similar facilities.
- Previous experience as a cleaner, support worker, or office helper is desirable.
- Basic knowledge of cleaning materials, hygiene practices, and safe use of cleaning chemicals.
- Ability to keep the workplace clean, organized, and safe.
- Ability to work respectfully and professionally with staff, beneficiaries, and visitors.
- Flexibility to support additional tasks or work outside normal hours when required.
- Good communication skills.
- Strong sense of responsibility, punctuality, and attention to detail.
- Commitment to DRC’s Code of Conduct and humanitarian principles.
Education:
- High School Degree
Languages:
- Spoken and written Arabic is essential
Key stakeholders:
- Community Based Protection Team leader
- Community Based Protection Officer
- Community Based Protection Assistant
In this position, you are expected to demonstrate DRC’ five core competencies:
Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
WE OFFER
- Contract Length: 7 Months
- Salary Band: K
- Start Date: 1-June-2026
- Comprehensive health insurance for staff, spouse, and up to two children under 18.
- Personal Accident insurance coverage in the event of work-related accidents during working hours.
- Psychosocial support for staff and family members.
- Learning & Development opportunities for professional growth.
Salary and conditions will be in accordance with the Danish Refugee Council’s Terms of Employment for National Staff. Please refer to drc.ngo under Vacancies.
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. A****pplications sent by email will not be considered.
Closing date for applications: [20-May-2026]
For further information about the Danish Refugee Council, please consult our website drc.ngo.
Potential interview questions
| Describe your previous cleaning experience and how it prepared you for this role. | The interviewer wants to understand your practical experience in similar positions. | Share specific examples of your cleaning roles and responsibilities. |
| How do you ensure that you maintain a hygienic environment in your workplace? | This question assesses your understanding of cleaning standards and procedures. | Pro members can see the explanation. |
| Can you give an example of how you handled a difficult situation while cleaning? | Pro members can see the explanation. | Pro members can see the explanation. |
| What do you do if you notice cleaning supplies are running low? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize cleaning tasks in a busy environment? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take to ensure safety while using cleaning chemicals? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you engage with colleagues and clients in your workspace? | Pro members can see the explanation. | Pro members can see the explanation. |
| Why do you want to work with Danish Refugee Council? | Pro members can see the explanation. | Pro members can see the explanation. |