Cleaner Nigeria Yola

Join our team as a Cleaner/Cook to support our humanitarian efforts in Nigeria.

NRC - Norwegian Refugee Council

Open positions at NRC
Logo of NRC

Overview

Join our team as a Cleaner/Cook to support our humanitarian efforts in Nigeria.

You have:

  • SSCE of WASSCE or NECO Educational Qualification is required
  • Must be able to work under pressure
  • attention to detail/reliability
  • listening skills, adaptability, team work
  • high energy levels

These strategic locations have allowed NRC greater reach from the north and south parts of the North-East and North Central region and allowed NRC to contribute to bridging the gap between humanitarian aid and development cooperation, including by focusing on equitable access to basic services and strengthening the rights of displaced people and returnees. In addition to the Country Office and the above-mentioned Area Offices, NRC has sub-office structures in Dikwa, Monguno, Biu, Mubi, Pulka, and Gwoza.

We are looking for people who are passionate about helping refugees and people forced to flee.

If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic, passionate Cleaner/Cook to join our team in Yola, Adamawa State

Qualifications

Generic professional competencies:

  • SSCE of WASSCE or NECO Educational Qualification is required
  • attention to detail/ reliability
  • listening skills
  • adaptability
  • planning and organizing
  • adaptability/team work
  • integrity/honesty
  • high energy levels
  • Must be able to work under pressure

Behavioral competencies

  • able to listen and follow instructions
  • able to work unsupervised and maintain a professional manner at all times
  • displays integrity and honesty
  • maintains a positive attitude towards residents, guests and visitors
  • demonstrates attention to detail and thoroughness
  • able to follow and adhere to standard policies and procedures

Responsibilities

Generic responsibilities

  • Adhere to NRC policies, tools, handbooks and guidelines
  • Prepare and develop status reports as required by management
  • Promote and share ideas for improvement
  • Perform according to the work and development plan
  • sweep, scrub, mop and polish floors in the office and guesthouses
  • vacuum clean carpets, rugs and draperies, wipe down glass surfaces
  • dust and polish furniture and fittings and tidy up offices
  • clean (metal) fixtures and fittings and wipe down glass surfaces
  • empty and clean trash containers and dispose of trash in a sanitary manner, clean wash basins, mirrors, tubs and showers

Specific responsibilities

  • Clean the floor of the entire NRC Office and guesthouses and any annexes or covered spaces must be swept and mopped.
  • Clean the ceilings, walls, door frames, bookshelves, tables and chairs should be dusted and cleaned
  • Sweep and mop bathrooms/latrines thoroughly each day; bathrooms should be supplied with toilet paper and water as necessary.
  • Make up beds and change linens as required, iron and press clothing and linen and tidy up guestrooms
  • Tidy up rooms and wash windows as scheduled
  • Iron and press clothing and linen, sort, fold and put away clean laundry
  • Maintain all cleaning/cooking equipment and materials in a safe and sanitary working condition
  • Monitor and report necessary domestic repairs and replacements
  • Will be working closely with the cook and assist whenever necessary
  • Wash dishes and clean office/kitchen according to agreed hygiene standards
  • Check all appliances in rooms are in working order
  • Deliver any requested housekeeping items to guest rooms and Keep track of cleaning and laundry supplies and make stock request as needed.
  • Observe and report damage of office/guesthouse property
  • Ensure confidentiality and security of guest rooms
  • Perform any other task assigned by line manager

Potential interview questions

How do you ensure a high standard of cleanliness in your work? This question assesses your understanding of cleanliness and hygiene standards. Provide specific examples of your cleaning routines and attention to detail.
Describe a situation where you had to work under pressure. How did you handle it? The interviewer is looking for your ability to manage stress and complete tasks effectively. Pro members can see the explanation.
How do you prioritize tasks when you have multiple responsibilities? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of how you maintain honesty and integrity in your work? Pro members can see the explanation. Pro members can see the explanation.
How would you handle feedback from a supervisor regarding your work? Pro members can see the explanation. Pro members can see the explanation.
What steps do you take to ensure the safety and cleanliness of your work environment? Pro members can see the explanation. Pro members can see the explanation.
Explain how you would handle a conflict with a team member while working. What approach would you take? Pro members can see the explanation. Pro members can see the explanation.
What motivates you to work in a humanitarian environment with refugees? Pro members can see the explanation. Pro members can see the explanation.
Added 23 days ago - Updated 5 hours ago - Source: nrc.no