Cleaner
Ensure the cleanliness of office and guest house premises.
Overview
Ensure the cleanliness of office and guest house premises.
You have:
- At least 2 years of experience in a similar position.
- Knowledge of the basic rules for cleaning and caring for different types of surfaces.
- Knowledge of sanitation and hygiene rules, safe use of cleaning and disinfecting agents.
- Hardworking attitude.
- Punctuality.
- Decency.
- Neat appearance.
- Love of cleanliness.
- Responsible performance of duties.
Contract
This is a DRC - National contract. More about DRC - National contracts.
Danish Refugee Council (DRC) is a leading protection agency with a mandate to protect, advocate and promote durable solutions for displacement affected populations.
DRC has been operating in Ukraine since 2014, currently DRC employs over 800 staff in Ukraine and implements emergency response in the Protection, Livelihoods, Shelter/NFIs and Humanitarian Disarmament and Peacebuilding (humanitarian mine action) sectors, using direct interventions, support to duty bearers and civil society organizations (CSOs), and partnerships with CSOs. DRC will continue and adapt its durable solutions portfolio to the evolving context.
DRC is currently looking for a Cleaner in the city of Sumy.
About the job
A Cleaner ensures that the office and guest house premises are kept clean. Reports to the Area Manager.
Your main duties and responsibilities will be:
- Wet cleaning of offices and common areas (corridors, kitchen, restrooms, conference room) as needed.
- Dry cleaning and disinfection of surfaces in common areas.
- Polishing of surfaces and furniture.
- Ensuring the cleanliness of glass, mirror, and ceramic surfaces.
- Washing kitchen appliances and utensils (coffee maker, kettle, refrigerator, dishes, etc., as needed).
- Monitoring the availability of office supplies (liquid soap, detergents, etc.).
- Collecting trash and replacing trash bags.
- Seasonal window cleaning (twice a year or as needed).
- General cleaning as needed.
- Dusting switches, baseboards, and hardware.
- Caring for plants in the office.
- Wet cleaning of apartments: washing floors, polishing surfaces and furniture, ensuring the cleanliness of glass, mirror, and ceramic surfaces, washing and treating sanitary ware, washing kitchen appliances and utensils, collecting trash, seasonal window cleaning as needed.
- Creating an atmosphere of cleanliness and friendliness.
About you
To be successful in this role we expect you to have at least 2 years of experience in a similar position. Moreover, we also expect the following:
Required:
- Hardworking
- Punctuality
- Decency.
- Neat appearance.
- Love of cleanliness.
- Responsible performance of duties.
Desirable:
- Knowledge of the basic rules for cleaning and caring for different types of surfaces.
- Knowledge of sanitation and hygiene rules, safe use of cleaning and disinfecting agents.
In this position, you are expected to demonstrate DRC’ five core competencies:
Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
We offer:
- Contract length: probation period - 3 months with the possibility of extension depending on performance and availability of funding.
- Band: К, non-management.
- Designation of Duty Station: Sumy.
- Start date: as soon as possible.
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for employees on national contracts.
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English.
Closing date for applications: 24.11.2025
We encourage candidates to apply as soon as possible, interviews might be conducted on a rolling basis. DRC reserves the right to select candidate before the vacancy close date once a suitable candidate has been identified.
Potential interview questions
| How do you ensure cleanliness and sanitation in your cleaning routine? | The interviewer wants to assess your knowledge of cleaning standards and hygiene practices. | Discuss your experience with cleaning protocols and how you maintain cleanliness. |
| Can you describe a situation where you had to manage your time effectively while cleaning? | This question evaluates your time management skills. | Pro members can see the explanation. |
| What is your approach to cleaning different surfaces and materials? | Pro members can see the explanation. | Pro members can see the explanation. |
| What do you do if you notice a hygiene issue that is beyond your responsibilities? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you keep track of supplies and equipment needed for cleaning? | Pro members can see the explanation. | Pro members can see the explanation. |
| Have you ever received feedback from a supervisor on your cleaning work? What was it? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you deal with difficult cleaning tasks? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you create a friendly and inviting atmosphere while cleaning? | Pro members can see the explanation. | Pro members can see the explanation. |