Child Protection Knowledge Management Officer

Application deadline in 5 days: Wednesday 15 Feb 2023 at 00:00 UTC

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This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

The Government of Indonesia has made child protection a priority in its national development plan. UNICEF Indonesia is supporting the Government of Indonesia to address violence through a number of evidence-based programmes in order to achieve the Sustainable Development Goals (SDGs), in particular SDG 5 and 16. In order to ensure that these SDGs are achieved by 2030, the government will need timely access to evidence and data to inform programmes as well as to monitor and evaluate progress. In addition, strong knowledge management to ensure documentation and sharing of good practices and lessons learned as well as to raise the visibility of these programmes at national and sub-national levels is crucial. Finally, communicating results to the public through social media and other channels will support the successfully implementation of child protection programmes.

Under the supervision of the Chief Child Protection, Jakarta, the Child Protection Officer- Knowledge Management provides professional research, data analysis, knowledge management and communication support while learning organizational rules, regulations and procedures to support the development and implementation of the Child Protection Programme within the new Country Programme 2021-2026.

Within the delegated authority and under the supervision of Chief Child Protection, or his/her designated mandated representative(s), the UNV Child Protection Knowledge Management Officer will:

Knowledge Management

Support the development of communication materials including infographics, information, education and communication (IEC) materials, blogposts, Child Protection Global Bulletin, as requested in both English and Bahasa Indonesia, and support the design process and publication review.

Support the documentation of child protection response and lessons learned, including case studies.

Update the Sharepoint and other internal child protectoion file management systems.

Maintain a catalogue of and develop summary of relevant legislations and policies related to child protection.

Represent the Child Protection Section in meetings with Government and civil society partners and share minutes of meetings in order to ensure up-to-date understanding of relevant government programmes and priorities.

Data analysis:

Support in designing and maintain regular programme monitoring and performance data through regular data collection and development of M&E tools (e.g. RAM, Core Standard Indicators, HPM and Sitrep)

Support in generating and analyzing child protection data and statistics.

Support the tracking and monitoring of SDGs data and targets related to child protection (including but not limited to SDG 5.3; 16.2; 16.3; 16.9).

Engage and support in the research related to child protection programme implementation, including but not limited to the prevention of child marriage, response to violence against children, parenting, and civil registration programmes.

Explore and suggest ways of capturing child protection issues trending in social media and other methods to analyze big data.

Communication and social media:

Engage in reviewing social media posts and support Child Protection social media engagement, including U-Report.

Support the development of human-interest stories and relevant data for donor reporting.


Update and maintain the internal Child Protection calendar Any other related tasks as may be required or assigned by the supervisor.

Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:

Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day);

Be acquainted with and build on traditional and/or local forms of volunteerism in the host country;

Provide annual and end of assignment self-reports on UN Volunteer actions, results and opportunities.

Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.;

Assist with the UNV Buddy Programme for newly-arrived UN Volunteers;

Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Professionalism: demonstrated understanding of operations relevant to UNICEF; technical capabilities or knowledge relevant or transferrable to UNICEF procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented;

Integrity: demonstrate the values and ethical standards of the UN and UNICEF in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority;

Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues;

Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment.

Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities;

Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups;

Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary;

Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards UNICEF’s mission and vision, as well as to the UN Core Values.

Programme development and implementation with non-profit organizations.

Experience working on child protection issues and/or with youth organizations is desirable.

Experience in working with social media, big data and data visualization.

Excellent oral and written skills; excellent drafting, formulation, reporting skills.

Accuracy and professionalism in document production and editing.

Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development.

Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel.

Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment.

Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines.

The position will be based in Jakarta, the capital of Indonesia, where basic living needs, including accommodation, banking facilities, medical facilities and telecommunications/internet services are readily available. All staple foods can be found in the markets, e.g.: rice, meat, vegetables, fruit, cooking oil, salt, etc. Many imported goods are available in Jakarta and other places throughout Indonesia. Jakarta has many good restaurants with good health standards and most guesthouses provide food. In Indonesia the most used means of transportation are taxi or local bus. Mobile phone is the most dependable tool to be in-touch with colleagues and friends. Internet service is readily available and affordable at most apartment complexes. ATMs are everywhere in Indonesia and Western cards can usually be used to withdraw Indonesian Rupiah.

As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials. National UN Volunteers are part of the malicious insurance plan.

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