Caseworker - OIRS

Overview

Coordinate timely pre- and post-arrival services for clients.

You have:

• Bachelor’s degree in social work or related field of study preferred.
• Minimum of 2 years’ experience in human services field required.
• Experience working with refugee and/or immigrant populations strongly preferred.
• Fluent in English, both spoken and written; proficiency in Dari, Farsi, and/or Pashto is desired.
• Valid driver’s license and access to a personal, insured vehicle required.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Strong relationship building, diplomacy, and networking skills.
• Attention to detail and accuracy in work product required.
• Self-starter with excellent problem-solving skills.
• Experience in training or leading the activities of volunteers or interns is a plus.

Major Responsibilities:

Responsibilities include, but are not limited to:

• Coordinate timely pre- and post-arrival services to ensure each client has living essentials such as housing, food, medical care, and access to transportation, and is oriented to their new environment.

• Conduct intake services with clients to assess needs. Develop self-sufficiency plans and timelines in partnership with each client. Provide individualized support through direct services, referrals, and advocacy.

• Assess and monitor client progress to support their attainment of established goals, address challenges, and to ensure that available resources are utilized.

• Detail each client interaction in accordance with program requirements. Input client information in database(s) and assist with tracking and reporting as needed.

• Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients.

• Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.

• May train and lead the activities of volunteers and interns.

• Other duties as assigned.

Job Requirements:

Education: Bachelor’s degree in social work or related field of study preferred.

Work Experience:

• Relevant professional experience in human services field required; minimum of 2 years’ experience strongly preferred.

• Experience working with refugee and/or immigrant populations strongly preferred.

Demonstrated Skills & Competencies:

• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.

• Demonstrated success working and communicating effectively in a multi-cultural environment.

• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.

• Attention to detail and accuracy in work product.

• Fluent in English, both spoken and written; proficiency in language(s) spoken by IRC’s clients is desired; including Dari, Farsi, and/or Pashto.

• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.

• Valid driver’s license and access to a personal, insured vehicle.

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.

• May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

US Benefits: We offer the following benefits to short term employees in the US: 403b retirement savings plans with immediately vested matching, sick leave, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Qualifications

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Potential interview questions

Added 1 year ago - Updated 11 months ago - Source: rescue.org