Caseworker Intern- Services to Afghan Survivors Impacted by Combat
Assist survivors of torture and assist in case management services.
Overview
Assist survivors of torture and assist in case management services.
You have:
- Cultural competency & consideration is required.
- Excellent written & verbal skills are essential.
- Proficient with Excel & other Microsoft Office applications is required.
- Self-starter, ability to complete projects with minimal supervision is required.
- Access to reliable, insured vehicle is necessary.
- Interest in public health, social work, or international studies preferred but not required.
- Computer literacy with database experience preferred.
- Ability to take initiative and work independently is important.
- Empathy and open-mindedness across cultural environments are essential.
- Strong organizational skills are required.
- Must be comfortable working with the LGBTQ community and asylum seekers.
- Level One Fingerprint Clearance is required.
- Ability to pass the IRC background check is mandatory.
The Case Management SASIC Intern on the Safety & Wellness Team provides intensive case management to survivors of torture, victims of crime, victims of human trafficking and asylum-seeking families living in Arizona. They will work closely with the program caseworkers and Wellness Team to provide culturally competent, comprehensive services to refugee, foreign national, and immigrant survivors of war, violence, displacement, and trauma. As well as learn how to provide trauma-informed, person-centered, strengths-based services that promote health and safety, inspire confidence, respects choice, and assists survivors towards self-determination as they become active members of their community.
RESPONSIBILITIES: Under the supervision of the Survivors Services Manager and Caseworkers, interns will assist with the following:
- Learn how to provide trauma informed and victim centered services to vulnerable refugees and immigrants that have experienced significant trauma.
- Provide direct service to clients through one-on-one interactions (in office and home visits);
- Provide training for the clients including cultural orientation, transportation, life skills, job readiness training, banking, budgeting classes and client rights and responsibilities.
- Assist clients with connecting to community resources (including food banks, libraries, shelters, etc.);
- Coordinate individual appointment logistics with health and/or social providers.
- Provide transportation for client appointments, as needed.
- Collaborate with IRC staff and community partners to enhance activities and supplement services to clients.
- Assist with facilitating psycho-social support groups when needed.
- Research other community resources and continue to expand the resource lists.
- Document all activities in case notes and send weekly client reports.
- Input client data in tracking systems.
- Other relevant program support duties, as assigned.
LEARNING OBJECTIVES:
- Understand Humanitarian Crisis Response and Recovery
- Learn Humanitarian Policy and Advocacy
- Strengthen Cultural Competence in Crisis Response
- Develop Practical Problem-Solving and Critical Thinking Skills
- Client Assessment and Case Management
- Cultural Competence and Ethical Decision-Making
- Communication Skills
- Professional Development and Self-Care
- Community Engagement and Advocacy
REQUIREMENTS:
- Cultural competency & consideration
- Excellent written & verbal skills
- Proficient with Excel & other Microsoft Office applications
- Self-starter, ability to complete projects with minimal supervision
- Access to reliable, insured vehicle
- Interest in public health, social work, or international studies preferred, but not required
- Computer literacy, data base experience preferred
- Ability to take initiative and work independently
- Empathy and open-mindedness across cultural environment
- Strong organizational skills
- Must be comfortable working with varied communities and Asylum Seekers
- Level One Fingerprint Clearance
- Ability to pass the IRC background check
Note: This is an unpaid internship, must commit to between 10-15 hours a week for a 3-month minimum. Internship hours can only be completed between Mon- Friday 9- 5 pm.
Qualifications
Potential interview questions
| Can you give an example of a time you showed cultural competency? | This question assesses your sensitivity and understanding of diverse cultures. | Discuss a specific instance where you successfully interacted with someone from a different cultural background. |
| Describe how you have handled challenging conversations in the past. | Interviewers ask this to gauge your communication skills and ability to maintain professionalism. | Pro members can see the explanation. |
| What strategies would you use to connect clients with resources? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize your tasks when working independently? | Pro members can see the explanation. | Pro members can see the explanation. |
| Why do you want to work with survivors of trauma? | Pro members can see the explanation. | Pro members can see the explanation. |