Case Management SASIC Intern (Unpaid)

Provide intensive case management to survivors of trauma

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IRC - The International Rescue Committee

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Overview

Provide intensive case management to survivors of trauma

You have:

  • Cultural competency & consideration
  • Excellent written & verbal skills
  • Proficient with Excel & other Microsoft Office applications
  • Self-starter, ability to complete projects with minimal supervision
  • Access to reliable, insured vehicle
  • Interest in public health, social work, or international studies preferred, but not required
  • Computer literacy, database experience preferred
  • Ability to take initiative and work independently
  • Empathy and open mindedness across cultural environment
  • Strong organizational skills
  • Must be comfortable working with the LGBTQ community and Asylum Seekers
  • Level One Fingerprint Clearance
  • Covid-19 vaccination proof
  • Ability to pass IRC background check

The Case Management SASIC Intern on the Safety & Wellness Team provides intensive case management to survivors of torture, victims of crime, victims of human trafficking and asylum-seeking families living in Arizona. They will work closely with the program caseworkers and Wellness Team to provide culturally competent, comprehensive services to refugee, foreign national, and immigrant survivors of war, violence, displacement, and trauma. As well as learn how to provide trauma-informed, person-centered, strengths-based services that promote health and safety, inspire confidence, respects choice, and assists survivors towards self-determination as they become active members of their community.

Qualifications RESPONSIBILITIES:

Under the supervision of the Survivors of Services Supervisor and Caseworkers, interns will assist with the following:

• Learn how to provide trauma informed and victim centered services to vulnerable refugees and immigrants that have experienced significant trauma;

• Provide direct service to clients through one-on-one interactions (in office and home visits);

• Provide training for the clients including cultural orientation, transportation, life skills, job readiness training, banking, budgeting classes and client rights and responsibilities;

• Assist clients with connecting to community resources (including: food banks, libraries, shelters, etc.);

• Coordinate individual appointment logistics with health or social providers;

• Provide transportation for client appointments, as needed;

• Collaborate with IRC staff and community partners to enhance activities and supplement services to clients;

• Assist with facilitating psycho-social support groups when needed;

• Research other community resources and continue to expand the resource lists;

• Document all activities in case notes and send weekly client reports;

• Input client data in tracking systems;

• Other relevant program support duties, as assigned.

REQUIREMENTS:

• Cultural competency & consideration

• Excellent written & verbal skills

• Proficient with Excel & other Microsoft Office applications

• Self-starter, ability to complete projects with minimal supervision

• Access to reliable, insured vehicle

• Interest in public health, social work, or international studies preferred, but not required

• Computer literacy, data base experience preferred

• Ability to take initiative and work independently

• Empathy and open mindedness across-cultural environment

• Strong organizational skills

• Must be comfortable working with the LGBTQ community and Asylum Seekers

• Level One Fingerprint Clearance

• Covid-19 vaccination proof

• Ability to pass IRC background check

Potential interview questions

Can you describe a time when you had to work with someone from a different cultural background? This question assesses your cultural competency and ability to empathize with others. Share a specific example focusing on your actions and what you learned from the experience.
How do you handle situations where clients are uncooperative or distrustful? The interviewer wants to evaluate your conflict resolution and communication skills. Pro members can see the explanation.
What steps would you take to ensure effective communication with a client who has language barriers? Pro members can see the explanation. Pro members can see the explanation.
Can you provide an example of how you organized a project or event in the past? Pro members can see the explanation. Pro members can see the explanation.
Tell me about a time you had to learn something new quickly. How did you manage? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: rescue.org