Business Transformation Officer (Government Technology Architect) SC10, Regional Bureau Cairo

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

TERMS AND CONDITIONS

JOB TITLE: Business Transformation Officer (Technology Architect) TYPE & LEVEL OF CONTRACT: SC10 UNIT/DIVISION: Technology DUTY STATION (City, Country): Regional Bureau in Cairo (RBC), Cairo, Egypt REPORT TO: IT Operations Officer DURATION OF CONTRACT: 1 year

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

WFP’s Regional Bureau for the Middle East and Northern Africa (RBC), based in Cairo, Egypt, provides strategic guidance, policy/technical support and direction to WFP operations and activities in 16 countries: Algeria, Armenia, Egypt, Iran, Iraq, Jordan, Lebanon, Libya, Moldova, Morocco, State of Palestine, Syria, Tunisia, Turkey, Ukraine and Yemen. These country offices aim to assist roughly one-third of all of WFP’s beneficiaries (approx. 30 million) in some of the most critical humanitarian emergencies of our time. RBC is also active in the ‘Changing Lives’ side of WFP’s mandate, helping national governments and local communities improve nutrition, livelihoods, school feeding, social protection, climate and disaster risk reduction and other programmes that build resilience and support development.

WHY WORK AT WFP

SAVING & CHANGING LIVES ❤ Make a difference, the world will notice. We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future.

GLOBAL COMMUNITY 🌍 Build bridges that unite people across the world. Being part of a global, diverse and multicultural community like WFP, will continuously expose you to new ideas and perspectives. How we deliver our mission in a deep respect for personal and cultural differences and close collaboration between every member of our global team, will certainly enrich your experience and knowledge on so many levels.

UNLIMITED POSSIBILITIES 💡 Unlock possibilities you never thought you'd find. WFP goes anywhere it is needed and does whatever it takes to get the job done.

LIFE-CHANGING EXPERIENCE ⭐ Reach beyond yourself and discover your true potential. WFP offers the kind of life-changing experiences you’re unlikely to find in many other organizations.

Join us to make a difference. Watch this video to know more about us!! Link: https://www.youtube.com/watch?v=3mzGbaRAhz8&feature=youtu.be

JOB PURPOSE

The World Food Programme (WFP) is the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters, and the impact of climate change. Powered by the passion, dedication, and professionalism of our 20,000 staff worldwide, the World Food Programme (WFP) works in over 80 countries to bring life-saving food to people displaced by conflict and made destitute by disasters, and help individuals and communities find life-changing solutions to the multiple challenges they face in building better futures.

We work to enhance nutrition in women and children, support smallholder farmers in improving productivity and reducing losses, help countries and communities prepare for and cope with climate-related shocks, and boost human capital through school feeding programmes.

In conflict situations, we bring relief to exhausted populations and use food assistance to build pathways to peace and stability – work for which WFP was awarded the Nobel Peace Prize in 2020.

The Technology Division of WFP partners with business areas across the organization to digitally transform our business. We design, develop, enhance, and maintain a variety of digital products.

WFP’s Regional Bureau in Cairo for the Middle East, North Africa and Eastern Europe region (RBC) is working closely with the TEC division to expand its Technology support to national entities to digitally transform their systems.

KEY ACCOUNTABILITIES (not all-inclusive)

Prepare a Digital Government engagement strategy for the WFP Regional Office:

• That supports a foundation for a citizen centric digital approach to serve relevant national entities in an inclusive and participatory approach and aligned with Region’s strategic priorities and closely aligned with WFP’s programmatic activities.
• The strategy preparation approach should prioritize innovative solutions and business models, focus on measurable impact and what can be successfully deployed and operated effectively in logical time frame enabling effective and comprehensive service delivery at the national level, taking into consideration regulatory data protection laws in different operations and following WFP’s data protection guideline.

Support Country Offices to define and set digital roadmaps aligned with Country strategic plans through:

• Identification of priority opportunities in Country offices aligned with Regional strategic opportunities.
• Guiding Country offices in the definition of business strategies, in the role and opportunities of leveraging technologies in achieving business goals, capacity and capabilities’ requirements.
• Participate in the design and implementation of multi-stakeholder strategies and workshops, including the engagement of Governments’ ministries, UN agencies and other actors in RBC pilot Countries.
• Participate in regular field follow-up missions (physical or otherwise).
• Identify and engage key stakeholders through workshops and interviews.
• Conduct workshops with key stakeholders to build momentum and ownership for digital roadmap development and adoption.

Field operational support:

• Provide operational support to Country Offices in the implementation of projects for host Governments.
• Participate in regular field follow-up missions (physical or otherwise).
• Analysis of the existing digital operational framework and ecosystem interactions and stakeholders.
• Mapping the status of Core National Identification Systems and Registries, their accessibility, completion level, accuracy level, ability to integrate with other systems, and ownership.
• Understanding the state of digital infrastructure, capability, reliability, and coverage.
• Mapping global benchmarks for service delivery in target fields.
• Mapping the landscape of deployed digital solutions, and their current maturity levels.
• Mapping the regulatory landscape affecting the national technology space.

Information management and reporting:

• Lead the creation and establishment of a regional inventory digital initiatives for Governments in area of interest to WFP and aligned with its strategic priorities,
• Create a library of templates to be used in the definition, kick-off, implementation, and closure of projects, including self-assessments, guides and guidelines.
• Support the development of a partner engagement strategy, potential fundraising and partnering opportunities.
• Perform other related duties, as required.

FUNCTIONAL CAPABILITIES

Capability Name Description of the behaviour expected for the proficiency level Governance, Strategy and Architecture Implements improvements to WFP’s IT governance structure, strategy, and procedures by scanning future industry trends, providing clarity on policies and capturing potential opportunities. Ensures compliance with organisational IT policies and procedures and overall information management strategy. Change Implementation, Project Management, Planning and Optimization Demonstrates the ability to collate time, resource, and budgetary estimates from multiple stakeholders to design plans for complex projects, implementation activities and manages the change control procedure, while ensuring that project deliverables are completed. Technical Expertise Exhibits deep technical knowledge in area of expertise and actively transfers knowledge to strengthen the skill base across the function; considers the most appropriate use of technical resources to ensure skill development and optimization of resource allocation. Requirement Definition & Management Specifies and documents business requirements as directed, ensuring traceability back to source; analyses them for adherence to business objectives and for consistency, challenging positively as appropriate. Works with stakeholders to prioritise requirements. Strategic Account Management Proactively engages key stakeholders at existing/potential client sites to gain an understanding of how WFP can best serve as a strategic partner in meeting future business needs. Business Analysis Leverages broad understanding of information systems, information management practices and procedures to proactively determine effective business processes that meet business requirements; Prepares business cases which outline various process enhancement options with associated potential benefits and business risks.

STANDARD MINIMUM QUALIFICATIONS

Education: Advanced University degree in Computer science, Engineering or relevant or first university degree with additional experience.

Experience:

• Minimum 5 years of postgraduate professional experience in digital transformation projects is required.
• Minimum 3 years of postgraduate professional experience in working with or alongside government partners is required.
• Experience in the MENA region is an asset.
• Additional years of relevant experience will be an added advantage.

Knowledge & Skills:

• Collaborative hands-on team member and relationship-builder with a facilitative nature and strong business partnering skills towards colleagues and stakeholders.
• Strong project management skills, excellent interpersonal, communications and presentation skills to senior management on progress of project.
• Ability to deal with change, and adapting strategic direction, projects’ scope, plans, budgets, and timelines considering changing landscapes and actors.
• Organized and detail oriented with strong judgement/decision-making skills.
• A passion for new technology tools and usage of those tools.
• Ability to plan and organize work and communicate effectively.
• Ability to be resourceful, take initiative and use mature judgment.
• Ability to deal patiently and tactfully with people of different national and cultural backgrounds.
• Preferably worked with Government and Public sector in large scale digital transformation projects.

Language: Working knowledge (proficiency/Level C) of English and Arabic.

DEADLINE FOR APPLICATIONS

Deadline to apply for this position is Monday, 21 February 2023 (11:59 PM Cairo Time).

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.