Business Support Assistant - Operational Information Management (SSA, L5)

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status, physical or mental disability.

ABOUT WFP

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance. The United Nations’ Sustainable Development Goals (SDGs) assume a substantial role for public sector business and its ability to make a major contribution towards their achievement. The 2030 Agenda for Sustainable Development gives business a significant role to play in efforts to achieve the SDGs, based on their ability to invest and innovate in a sustainable way. Achieving the SDGs requires collective action, shared responsibility and financing from multiple sources, especially of the public sector financial institutions. To achieve the ambitious plan of sustaining all the strategic interventions of Egypt’s WFP CO, the public-sector contribution should improve and strengthens long-term partnerships with financial institutions, companies, foundations and high-net worth individuals. This includes leveraging the capacities of this segment to build long lasting partnerships that goes beyond resources but expands to leaving a mark to future development visions of the country.The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

WHY WORK AT WFP?

SAVING & CHANGING LIVES Make a difference in the world will notice. We are driven by our mission to fight world hunger and feed peoples dreams of a brighter future future. GLOBAL COMMUNITY Build bridges that unite people across the world. Being part of a global, diverse and multicultural community like WFP will continuously expose you to new ideas and perspectives. How we deliver our mission in deep respect for personal and cultural differences and close collaboration between every member of our global team, will certainly enrich your experience and knowledge on so many levels

ORGANIZATIONAL CONTEXT

These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders performing front office management functions typically report to the Deputy Directors or Head of Offices. In cases where these positions support a specific business stream, the reporting line may be to the Head of Unit, Chief, or the designate. At this level job holders are expected to take responsibility for completion of a range of business support activities requiring some interpretation of standard guidelines/practices. Job holders are able to recommend a course of action to staff at various levels and may allocate tasks to more junior colleagues.

UNLIMITED POSSIBILITIES

Unlock possibilities you never thought you'd find. WFP goes anywhere it is needed and does whatever it takes to get the job done. LIFE-CHANGING EXPERIENCE

Reach beyond yourself and discover your true potential. WFP offers the kind of life changing experiences you re unlikely to find in many other organizations.

Join us to make a difference Watch this video to know more about us!! Link: https://www.youtube.com/watch?v=3mzGbaRAhz8&f eature=youtu.be

JOB PURPOSE

To support all Operational Information Management and Performance Reporting (OIM & PR) activities and contribute to the establishment and presentation of standard operating picture of WFP programme portfolio and associated results that facilitate informed and timely decision-making at all levels throughout the organization.

STANDARD MINIMUM QUALIFICATIONS

Education: university or Bachelor's degree in Communication, Journalism, Public Relations, International Affairs , Business or any other related field Experience: Five or more years of progressively responsible experience on reporting , communications, or Humanitarian Affairs including Humanitarian coordination, experience in Information management will be an asset

Knowledge & Skills:

• Knowledge of specialized common business practices and methods, gained through relevant technical training and experience.
• Ability to develop and maintain relationships with a range of individuals in order to provide a high quality support service.
• Ability to carry out basic data analysis and independently rectify problem
• Good communication skills required to give and receive information and work with a variety of individuals.
• Ability to maintain confidentiality.
• Ability to work under pressure with minimum supervision
• Attention to detail and ability to organize
• Excellent computer skills - Word, Excel and Internet
• Skills in graphic design would be considered an asset

Language: Fluency in both English & Arabi Languages

KEY ACCOUNTABILITIES (not all-inclusive)

1. Collate information for inclusion in reports, documents and correspondence, to support the development of corporate and office reports and the effective work of other staff.
2. Respond to standard queries and provide timely and accurate guidance related to OIM & PR.
3. Process and manage routine information management tasks in various functional areas, to draft and ensure timely development of reports, briefs, factsheets, etc.
4. Manage and maintain records and databases, to ensure all OIM products are organised and readily available for staff.
5. Maintain relationships with a range of individuals through provision of business support to assist in information sharing and service delivery.
6. Proof-read reports, documentation, correspondence, etc., making changes in line with established guidelines where appropriate.
7. Contribute to improvement of OIM business procedures and processes.
8. Collect and perform basic analysis of data to contribute to quality information management.

Key Accountabilities

1. Regularly assess and propose creative initiatives for developing improved, streamlined, and harmonized OIM & PR products serving the various needs of all technical units.
2. Monitor efficiency of established OIM/reporting systems and cycles and propose improvements or use of innovative tools when needed.
3. Assist in the development and layout of programme factsheets and briefs for various donors and audiences.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
• Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
• Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
• Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People

• Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
• Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
• Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
• Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
• Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
• Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
• Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
• Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
• Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

TERMS AND CONDITIONS

This is a Special Service Agreement, contract duration will be for 3 months

DEADLINE FOR APPLICATIONS

Deadline for submitting online applications will be on the 23rd of January

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All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.